Optiiforce Reviews 

67
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, most reviewers were somewhat happy with their experience overall. Customers often describe the magnetic gym bags as highly practical and extremely handy for everyday workouts at the fitness center. Many consumers appreciate that the clever design helps keep their personal belongings secure and well-organized during rigorous physical exercise. Some reviewers were not happy with unexpected delivery delays and items arriving without the advertised branding or logos on them. Other people experienced frustrating issues with weak magnets or poor quality materials breaking shortly after starting regular usage. A few consumers also mentioned ongoing difficulties when trying to contact customer support to request refunds or exchanges.

What people talk about most

Product

Customers had ambiguous experiences with product, often praising the innovative design, practical... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the great build, neat stitching, and... See more

Order

Users describe ambiguous interactions with order experiences, as many consumers report significant delivery... See more

Customer service

Reviewers highlight mixed experiences with customer service, as some people praised the team for being... See more

Delivery service

Reviewers express deep frustration regarding the delivery service, noting that packages frequently took weeks... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The Quality of bag is average. I would rate it as amazing, also once you have a bottle with water, it doesn't hold on to the gym equipment, in other words the magnet isn't that strong. The bag is f... See more

Rated 4 out of 5 stars

Saw the Optiiforce gym bag online. Bought on an impulse, then read the reviews. Quickly released I’d been a victim of online advertising again. But being the procrastinator I am, never bothered cancel... See more


Company details

Written by the company

OptiiForce creates premium gym gear designed to remove distractions and protect training focus. We are committed to continuously improving product quality through ongoing testing and customer feedback


Contact info

3.5

Average

TrustScore 3.5 out of 5

67 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(67)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent quality

Excellent quality, both the bag and the thermos bottle, and the magnet holds even when the bag is full and the large bottle is full of liquid. Very good and I've already recommended it to several friends.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

My fav gym bottle now

It’s the best way to use in the gym and wherever I go . Especially the phone holder and the mini bags I could put my stuff and organise it . Would recommended to buy.

1 June 2026
Unprompted review
Rated 3 out of 5 stars

The Quality of bag is average

The Quality of bag is average. I would rate it as amazing, also once you have a bottle with water, it doesn't hold on to the gym equipment, in other words the magnet isn't that strong.

The bag is functional and is handy for sure.

8 June 2026
Unprompted review
Rated 4 out of 5 stars

Hi team

Hi team. It's a wonderful product. Just an observation, when using the bag while riding bicycle. Strap is bit shorter.

3 June 2026
Unprompted review
Rated 2 out of 5 stars

Mag safe water bottle doesnt hold and customer service is non existent.

We ordered the magnetic bag and the mag safe water bottle. The bag is perfect and holds securely. The mag safe water bottle doesnt hold an iphone at all. We even took off the case and tried and it didn't work. I contacted support to return the water bottle and when I explained for the 2nd time that the water bottle won't hold a phone they went radio silent.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

Not as Advertised

As many others have stated, the items that were received were not as advertised. The color of the items received was off for the bag (I chose the alloy pink color), and it did not have the logo, which is clearly visible, on the pictures of the website. The bottle I ordered also came in a box with a different company name. No where in the package was the name of the company. When I emailed to ask about returning the items, they were happy to accept the return as long as I paid the return fee, which is unacceptable considering that the reason for the return is false advertising of what I was receiving. I told them that I don't think I should have to pay for this and listed the reasons again, just to be told that I was the one that picked the logo-less options, which is a lie since there were no "logo-less" option on their site or during checkout. Throughout the process, while they were responsive, they kept lying and said it was my fault that I chose the incorrect items. As a warning, in their FAQs they also said that for any returns to email them, but if you do need to return an item then you need to pay for these expenses for it yourself. When I tried to take it to my credit card company, they unfortunately did not accept my claim and I was out the money. It is really upsetting since I was honestly looking forward to receiving these items.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Team was attentive about the shipping…

Team was attentive about the shipping and made sure they held my hand through the international shipping process. Was responsive and made sure they were there to help during troubleshooting even when it was my fault. Great professionalism.

Product is just as described and works fantastic. Thank you.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

The product is still raw

I ordered the magnetic bag. The delivery took a while, but I got the product and the fabric and stitches are pretty neat. However the magnets got ripped off after a month of usage. The magnets are just glued onto the fabric from the inside, there are no "pockets" to hold them in place, so now they got attached to each other into one big clump and the bag is effectively useless

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Very poor customer experience …Delivery took at least two weeks which…

Delivery took at least two weeks which was too long in my opinion. Upon receipt of the product I realize it’s not going to work for me and I immediately emailed the company request requesting a refund. That was 2.5 days ago and I have not heard back. I messaged them over Instagram today and have not heard back. I do not recommend this company or product based on my experience

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Optiiforce has a nifty little scam they're running: false advertising (the magnetic bottles don't work as advertised, not even close), followed by no negative reviews allowed on their website (as well as fake positive reviews), a vague refund policy that they never honor, and then when you initiate a chargeback, they give you a fake shipping address that costs nearly $100 to send bottles back to, only for them to be returned to sender. This keeps you in limbo with the credit card companies and keeps you busy and occupied with the fake return process. Stay far, far away from these scammers.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

⭐ Really good customer service and great handling of my order

Although my first order took a little longer than expected, I received a really nice message from customer service. The company is new and things are still getting their bearings, but I experienced honest and good service. They even offered me the newest model instead, which I think was a really good solution.

Since then, my order has been handled professionally, and I have now received my new gear. I am really looking forward to using it and spending many good hours in the gym.

If only I could train in peace – right now I spend a lot of time answering where I bought it 🫣

8 March 2026
Unprompted review
Rated 1 out of 5 stars

Optiiforce is basically a scam

Optiiforce is basically a scam. I accidentally placed a double order and reached out to cancel within minutes. They didnt email me back or even reply until I put a hold on my credit card. The bag from the original order zipper broke before I even used it... it was literally the first time I tried to zip and unzip it. Customer Service was horrible would only pay for the return if I took the hold off of my credit card, which means I'd take the risk of hoping they actually refund me. They don't let you cancel orders, you can get a refund if you pay for return shipping to ship it back to them. Super poorly made. Couldn't be more disappointed.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

There has been no contact from customer service. I was informed that they were working on a solution, but after that I did not receive any response to my emails or other attempts to get in touch.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality

Poor quality. Beware: they don’t provide a return label and will argue about “how to fix” the product instead of accepting a return. It took 5 emails just to get the return address. I paid $40 to ship it back.. to Canada. There were failed delivery attempts, and now, a month later, I’m disputing the charge with my bank. Horrible customer service.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely bad delivering experience

Absolutely bad delivering experience, ordered 3 bags on Dec 4th and have never arrived. Order stucked with local delivery partner for over 20 days! Customer service said they cannot control local deliveries. But no, it is up to them to choose a better delivery company instead of the cheapest one. Also when i was looking into replacement I found out there are similar magnetic bags and bottles under a lot of brands on Amazon, way cheaper.

8 January 2026
Unprompted review

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