Received my sunglasses today and the quality is great. The frame and lens finish are exactly what I was hoping for. Highly recommended
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⭐⭐⭐⭐⭐ Absolutely outstanding quality sunglasses! 😍🕶️ I had been searching all over Islamabad and online for the perfect sunglasses, and I'm so glad I found this platform. 🙌 The customer ser... See more
Amazing services, from the moment I start the order to the moment I receive it in my hand, extraordinary services. Everything they committed was 100% truthful. The product, when I ordered looked... See more
Frames are not as per expectation... quality is much lower than as compare with other online companies like SHASHKAY and CHASHMAY. Now need to return these frames.
Company details
Written by the company
Optilook is one of the Central Karachi’s retailers of high quality eyewear Founded in 2006, Optilook has built up an enviable reputation for exceptional customer care, complete professionalism and an innovative product range that offers superb value for money to clients. Optilook offers you a wide range selection of eyeglass frames in different stylish shapes, materials, colors and sizes. Choose your brands with your full prescription or just for reading. Select your frames according to the shape that suits your face, eye color or skin tone. However you choose your eyeglass frames, we definitely have a pair that you’ll love.
Contact info
Sector 11B, 75850, Karachi, Pakistan
- +923009206664
- info@optilookpk.com
- optilookpk.com
4.2
Great
151 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 1 month
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Dear sory to say im not satisfied…
Dear sory to say im not satisfied beceause i have send u my medical discriotion but u did not make it on that.. u send me normal in normal condition thats not match with me medical subscriotion
23 August 2023
Reply from OPTILOOK
We have checked your invoice, you ordered frame only, not with prescription, please check the invoice before reviewing on this platform,
this was my second time and they are…
this was my second time and they are very responsive and they guide me well about their product
18 August 2023
I wasn't expecting such fine quality
I wasn't expecting such fine quality. Value for money
11 August 2023
It was a bad idea to purchase eye…
It was a bad idea to purchase eye glasses online... Life is different when you put the frame on your face to check if it really suits you or not.. Things look good on pictures but will it really suit you ? It's a 50/50 luck.. my bad luck 🤞
16 August 2023
Reply from OPTILOOK
Dear customer, we are always available to serve you the best, If the product is not suitable for you, you can easily return or exchange. Please contact on sales@optilookpk.com to get your issue resolved.
Finishing and quality is very nice
Finishing and quality is very nice, i like the way they delivered it within estimated time
24 July 2023
Reply from OPTILOOK
Thanks for the positive feedback
I had very good experience with the…
I had very good experience with the optilook special thanx to Ahmer the guy who really helped me very responsive team Ahmer response me on the time whenever I asked
21 July 2023
Reply from OPTILOOK
Thanks for sharing your precious thoughts
Great Price, fast delivery
They had a replacement frame in stock, and the price was right.
21 July 2023
Reply from OPTILOOK
Hey Patrick, Thanks for the feedback
Delivery
Delivery was not on time very late. Even after getting msgs from courier service my product was not delivered. I called daily and got my parcel very late. Product is good no issue in product.
18 July 2023
Reply from OPTILOOK
We use third party to deliver our goods and we process every order right after receiving, the credit goes to the courier or sometime the weather condition of the destination shipments get delayed, Sorry for the inconvenience
1 out of 2 product is damaged
i ordered 2 products one is perfectly ok and the other one is damaged and I know you would say you can return it or exchange it but in online shopping the seller must take extra care before dispatch to make sure quality of the product or else both will have to go through return courier and exchanges and transfers so please you could manage a bit extra on this
12 July 2023
Reply from OPTILOOK
Sorry about that, we wrap every item with extra care, and we didn't ask for return or exchange if the product received damage, we send a new one
Great exchange experience
Ordered medium sized glasess but turned out to be oversize for me so i asked for a exchange. They were very corporative and changed my glases for a smaller size
2 July 2023
Reply from OPTILOOK
Thank you for sharing your valuable thoughts
5 star service
Purchased from UK good customer service and good range of glasses good quality very impressive and satisfied will be buying another pair soon.
13 June 2023
Reply from OPTILOOK
Thanks for being loyal, Optilook will never disappoint you in the future.
Reply from OPTILOOK
You will find great service everytime
Reply from OPTILOOK
Loved your positive feedback
The company thinks about the client
The company thinks about the client. I had an issue with the glasses they exchanged it within 2 days without charging any money, this makes the company different from its competition.
31 May 2023
Reply from OPTILOOK
Thanks for the positive feedback, every customer is our asset,
Reply from OPTILOOK
Sorry about that but Please share the details what is the issue?
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