Optima Computers Reviews 235

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

Compute screen stopped working . I rang Optima with my issue. They booked my computer in the next day. Ibraheem was polite and professional . Explained everything and provided a quote next day .front... See more

Rated 4 out of 5 stars

The advice, service and aftercare was excellent. The only difficulties arise from me, the customer. I am no technie so things have to be explained to me slowly and carefully. Like most experts, Opti... See more

Rated 5 out of 5 stars

Called Optima after trying a couple of other IT companies that didn't like the sound of what i wanted to do which was transfer all my old e mails and folders and files over following virgin media cutt... See more

Company replied

Rated 5 out of 5 stars

We have been customers of Optima for many years and have always been delighted with the service we receive from Nick and his team. We recently replaced our 9-year-old PC, also supplied by Optima. Nick... See more

Company details

  1. Computer repair service

Information provided by various external sources

Computer & Laptop Sales. IT Support for homes & business. Workshop, Onsite & Remote Engineers, Call 020 8445 6700


Contact info

4.2

Great

TrustScore 4 out of 5

235 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Efficient, friendly, and helpful

The engineer from Optima set up a new machine with Windows 10 and transferred everything very successfully from my old Windows 7 machine. The whole process was carried out quickly and efficiently.

26 June 2020
Unprompted review
Rated 5 out of 5 stars

Another excellent Optima experience

Another excellent Optima experience. Tony took over my computer and quickly sorted out my problem with Microsoft 365 that I had battled unsuccessfully over several days. It is a great comfort that Optima are at the end of the phone, and the end of the road, in my case!

13 June 2020
Unprompted review
Rated 5 out of 5 stars

Had my MacBook Pro repaired and…

Had my MacBook Pro repaired and upgraded recently with the guys at Optima, very helpful, friendly and quick service. Knowledgable guys and very professional. Tony was who I dealt with, I was very happy with the communication and level of care/help. Really recommend Optima, thanks a lot Tony and the team.

11 June 2020
Unprompted review
Rated 5 out of 5 stars

Optima really helped me out

Optima really helped me out of a tight spot despite very difficult circumstances. Their service was friendly, professional and helpful. I will definitely return for support in the future.

28 April 2020
Unprompted review
Rated 5 out of 5 stars

Perfect Job

Perfect Job. Good service and communication. Will definitely recommend everyone with a computer related problem to get in touch.

24 March 2020
Unprompted review
Rated 5 out of 5 stars

Faultless professional service offered.

Faultless professional service offered.
After two years, I have no complaints at all.

1 March 2020
Unprompted review
Optima Computers logo

Reply from Optima Computers

Thank you for your review Tony - we are so glad you are pleased with our support and look forward to helping with any other IT issues in the future.

Rated 5 out of 5 stars

This is the first time we have used…

This is the first time we have used this company but would not hesitate to use again.The engineer Tony turned up promptly and wasted no time getting straight to work.Fault found,the tower needed to be taken to their work shop to have a part replaced and was returned the following day.At the same time I had the hard drive upgraded which has improved the speed of the computer.All in all an excellent fast and efficient service.Can thoroughly recommend this company.

14 February 2020
Unprompted review
Optima Computers logo

Reply from Optima Computers

Thank you so much for your kind review. We are pleased you had an excellent experience with Optima and look forward to helping you with any future IT needs.

Rated 5 out of 5 stars

GREAT EXPERIENCE

GREAT EXPERIENCE. I recently bought a lap top from Optima - they sourced a great one for me (I am non tech) and transferred everything from my old to the new. They were quick, thorough and very helpful with all aspects and got me up on running on my new computer very efficiently.
I highly recommend the company.

7 February 2020
Unprompted review
Rated 5 out of 5 stars

Great local business

Great local business who deal very quickly and efficiently with pc problems. They give you a clear estimate of costs and communicate with you at all stages.

Would highly recommend

5 February 2020
Unprompted review
Rated 5 out of 5 stars

Optima computer

Optima installed a new pc for me. All data transfer software installation and email set up were done.
The whole process was stress free and worth paying for All I had to do was plug in and turn in.
I will go back to them for our next upgrade and can to recommend them highly enough

1 January 2020
Unprompted review
Rated 5 out of 5 stars

Superfast and great service sorting us out

Superfast in recovering the problems we faced when a PC was hacked. And after discussion, we are getting another. Great service. So easy getting everything sorted out.

25 November 2019
Unprompted review
Optima Computers logo

Reply from Optima Computers

Charles, really pleased we could help you and that you are now up and running.
We look forward to helping with any future IT needs.
Thank you for your review.

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