Order ID: #34802333. I have been using Optimalprint for many years now. I use them for photo Christmas cards and greetings cards, photo books and photo calendars. Every time I have used them I have... See more
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I made an order of 1 photo on the 23th of november. It got lost somewhere at a dispatching center. I got in contact with Optimalprint, they made a new order. Now it got lost again. It is a Christmas... See more
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It’s my first time placing an order at Optimalprint and I’m really happy with the service. The print was good quality and they had plenty of design choices. I ordered name cards for our wedding dinner... See more
I gave my boyfriend a Valentine's Day gift - a work of art printed on aluminum and the quality is amazing. I loved the colors, the printing quality, the material and the deadline of delivery. It's the... See more
Company details
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Bij ons kunt u hogekwaliteits-drukwerk online maken en bestellen. Wij bieden een 100%-tevredenheidsgarantie -- als u niet helemaal tevreden bent, doen we een gratis herdruk of uw geld terug. Wij bieden prijstransparantie, eenvoudige en snelle orderafhandeling en vlotte bezorging. Voor hulp: https://support.optimalprint.com/nl/
Contact info
Netherlands
- optimalprint.nl
Replied to 94% of negative reviews
Typically replies within 24 hours
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Great product - Amazing customer service
I ve used opimalprint to print thank you card. I received the batch very quickly but unfortunately the print results of the pictures were not exactly as I was expected - it came a bit darker (my fault).
After contacting the customer service, Optimalprint proposed me to re-process the complete order for free! I modified the pictures and received the new batch printed perfectly.
Such a great after service. Highly recommended!
Good service nice printing ..love it
Reliable and fast
I ordered invitations for my daughters birthday and the service was fast and good quality. Very easy to use and I like the variety of designs to choose from. The price was also reasonable.
Excellent service
Excellent service! High quality, speedy delivery (within 2 days), easy to track delivery time and good choice of cards with flexible options. Highly recommended!
Perfect customer experience
I’ve ordered for the first time a photo album with Optimalprint
The experience of creating the album on the app was easy (as it should) and the delivery was perfect both in time and quality.
Recommend to anyone that wants to get their memories out of their phones.
In 1 woord SUPER !!!!!
Great service & experience!
Great service- we found the customer service was wonderful as we needed to re-do our cards and everything was handled and dealt very professionally and quickly. We really appreciated the service and love our cards! We would highly recommend Optimalprint to others and will use them again in the future!
Eloise & Ludo
Goede prints en supersnelle levering!
Top service!
Excellent cards but ...
Workmanship: 5*
Internet design tool on android phone: 3*
Transport choice (Bpost) and delivery: 3*
There is a problem with moving content when opening a saved (on cpu) design later on a android phone.
Packaging was sturdy but not waterproof, this seems important for printed wares ...
Transport from the Netherlands to Belgium would work better with PostNL, they deliver Saturdays (in Belgium!). Bpost cost me 2 days extra waiting.
what you see is what you get
what you see is what you get! prima service!
Excellent service
Excellent service. Very satisfied with the product.
Alles is perfect verlopen.
Very nice cards
Nice cards, delivered fast. We got additional cards and envelopes that was a good surprise!
Top en supersnel
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