Very easy to use, simple website, sent sample which reached us very very quickly. Proceeded to place a large order for sample item, even though they were unable to fulfil straight away have given very... See more
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Great service by Daniel, I would highly recommend Optimas. Kind Regards, F.Bamford (Instruments) Ltd Graham Potts F. Bamford (Instruments) Ltd Ajax Works Whitehill Stockport Cheshire... See more
Company replied
We had to ring the company around 7 times to place the order then twice to chase the order once we had paid
4 stars because everything i asked for was answered quickly. Not 5 stars because i have to wait 3 days for a quote. EDIT. Changed to 5 stars because the company contacted me straight away with the... See more
Company replied
Company details
Information provided by various external sources
Optimas OE Solutions - Components Division specialises in the supply of 'C'-class components, industrial supplies (MRO), sub-assembly and kitting services.
Contact info
Unit A Acorn Business Park, Ling Road, BH12 4NZ, Poole, United Kingdom
- 01202 865222
- sales@optimascomponents.com
- optimascomponents.com
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Be warned 20% restocking fee - amended
Ordered some ladies safety shoes. Although I had received an email advert promoting these, when I ordered the shoes they were not in stock. At the point, a couple of weeks later, when I asked to cancel the order, they miraculously came the next day. However, after all the hassle they turned out to be too big. On asking for a returns number I was informed a credit note was possible but there would be a 20% restocking fee. Altogether an unsatisfactory shopping experience, I won't be buying shoes or clothes from Optimas again just in case they are the wrong size.
Having made my comments to trust pilot and to Optimas, the restocking fee has now been removed. Thank you to Scott Ison who organised this. He has been very responsive and helpful throughout this experience.
19 December 2018
Unprompted review
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