Refunded order after too small
Item was sadly too small but the customer service was brilliant in returning/refunding the order
31 October 2023
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Providing the most sought after pieces for excellent prices. With seamless delivery and returns Optimasports is the place to shop for your everyday activewear.
Contact info
United Kingdom
- 07749274375
- info@optimasports.co.uk
- optimasports.co.uk
4.3
Excellent
9 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service
Good customer service, ordered the wrong size and they were happy to help me out with sorting me with a new size. Much appreciated! Would order again 😊
23 October 2023
Unprompted review
Quality of the clothing was excellent
Quality of the clothing was excellent. I stupidly ordered the wrong size and Optima Sports swapped it for the right size within days, just in time for my holiday. Great service!!
20 October 2023
Unprompted review
Excellent
Excellent. Great range of clobber I can’t find anywhere else. Swift delivery and good customer service
12 October 2023
Great service
Jacket was too small so I swapped it for a bigger size, they were great to deal with and made the process easy. Will definitely use them in the future.
12 September 2023
Unprompted review
Fast delivery and item arrived as shown…
Fast delivery and item arrived as shown and clear communication with courier.
24 August 2023
Unprompted review
Highly recommend
On point with the delivery times, great price especially for the condition and quality on all products. If any problems you’ll get great feedback.
7 July 2023
Unprompted review
Very reliable and very fast delivery…
Very reliable and very fast delivery every time ! Customer service has always been excellent too as well as having the best stock all the time .
22 September 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.