Optima Villas Reviews 

624
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the clean, well-equipped villas and the wonderful, quiet locations that remain within easy walking distance of local restaurants and shops. People also appreciate the highly efficient service from the staff, the comfortable accommodations, and the thoughtful welcome packs provided upon arrival. However, some customers also noted that certain properties showed minor signs of wear and tear, mentioning tired furniture, worn sunbed pads, or occasional maintenance issues around the outdoor facilities. Other visitors mentioned that while the overall stay was wonderful, a few specific amenities like appliances or showers occasionally required extra attention.

What people talk about most

Location

Customers consistently note positive experiences with location, frequently praising the excellent positioning... See more

Facilities

Reviewers highlight positive aspects of facilities, noting that the properties are exceptionally clean, well... See more

Service

Users describe positive interactions with service, highlighting that the support team is consistently... See more

Quality

Reviewers mention positive feedback about quality, consistently describing the properties as modern,... See more

Product

People report ambiguous experiences with product, as many reviewers highlight the well-equipped facilities,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Optima Villas many times before and Casa Maza didn’t disappoint. Villa offers spacious accommodation for a family with table tennis table football and Xbox to entertain all ages. We love... See more

Company replied

Rated 5 out of 5 stars

We use optima villas regularly. We stayed in Vista Montana this time which was a lovely villa, modern decor,very comfy beds. Good outside area with a nice warm pool. The villa was clean. The... See more

Rated 5 out of 5 stars

Whilst not our first time in Lanzarote, this was our first villa holiday having always previously stayed in hotels. We couldn’t have chosen a better company for our first villa experience. The booking... See more

Company replied

Rated 5 out of 5 stars

Great Villa company. Easy to book. Very nice clean Villa. Excellent client service. Good communication and quick to respond. Stayed in Casa George in Faro Park area of Playa Blanca Lanzarote. Vary qui... See more


Company details

  1. Vacation rental

Written by the company

We are a small, independent company and we specialise in the rental of holiday villas in Playa Blanca, Lanzarote's fastest growing resort. But despite being small in size we are very big on customer service - and boast a 24 hour helpline in addition to in-resort staff - as well as some of the best Lanzarote holiday villas on the rental market - so providing our guests with both top quality accommodation and full support and peace of mind when they book their villas with us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

624 reviews

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No recent history of asking for reviews

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4.7

All reviews

(624)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Villa Piedaíta

Villa Piedaíta is the most beautiful villa, ideally situated.
We are a family of two grandparents, parents and a child and this villa has suited us down to the ground.
We’ve particularly loved the ‘convertible courtyard’ and all the outdoor space. Our daughter has enjoyed whizzing around on the Vespa!
The pool is lovely and just a 30 second walk down the path from the villa. We’ve only seen a handful of people at the pool - it has felt more like a private pool!
A big big thank you to Julia at Optima Villas who went out of her way to provide us with everything we need. Also, the maintenance team have been fab.

26 October 2025
Unprompted review
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Reply from Optima Villas

Hi Sara

Thank you for the lovely review. We are delighted that you enjoyed your stay and look forward. to welcoming you back soon.

Best wishes
The Optima Villas Team

Rated 5 out of 5 stars

Second stay

We have just returned from our second stay at Villa Dora. The villa was very clean and in our preferred location of Faro Park. The garden is private and the pool is perfect. Optima villas are a great company to deal with. We were again allowed a late checkout which was much appreciated as our flight wasn’t until 9.00 p.m. Any queries are dealt with so promptly and the team are so helpful. The welcome pack is much appreciated. We will certainly book with Optima Villas for our next trip to Playa Blanca.

10 October 2025
Unprompted review
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Reply from Optima Villas

Thank you for the lovely review. We look forward to welcoming you back soon.

Rated 5 out of 5 stars

Fantastic

Fantastic
We have used Optima Villas 2 years running & will be back again
The Villas we stayed at are 1st class
Customer service is excellent always helpful & get back to you straight away i cannot reccomend you highly enough just Excellent

3 October 2025
Unprompted review
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Reply from Optima Villas

We are delighted to hear you enjoyed your stay with us and we look forward to welcoming you back in the future. Best wishes, The Optima Villas Team

Rated 5 out of 5 stars

Initial disappointment to ecstasy

We were originally let down, as our first option for which we'd paid our deposit was withdrawn by the owner. Thankfully Optima promptly came back with a suggested villa, which we gratefully accepted.
The villa was not only in an area we knew and loved but when we arrived WOW. The villa was stunning, spacious, private and extremely comfortable. The pool was the warmest we've ever had and the garden areas were large and very private.
We are hoping to go again next year using Optima Villas and this villa would now be the one we want, if its available. We could not fault Optima Villas at all, they even fixed a faulty shower head within hours of reporting it. Brilliant!!

18 September 2025
Unprompted review
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Reply from Optima Villas

Thank you for the fantastic review and we are delighted that you loved the villa. We look forward to welcoming you back next year.

Rated 3 out of 5 stars

getting tired

visited villa ciocco for 2nd time , few issues that could be looked at are the pop up waste in bedroom ensuite is broken , the mattress in the other db room requires cleaning or renewing, the poolside sunbed pads 100% need replacing , the sofas are very tired indeed , however this is friendly feedback ..would i stay here again YES i would indeed , optima staff are brilliant and sort any issues out thats possible .

21 September 2025
Unprompted review
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Reply from Optima Villas

Hi Joe

Thank you for the feedback on your recent stay at Villa Ciocco. We will follow up on your comments.

Despite these, we hope you had a lovely time in Playa Blanca and we hope to welcome you back soon.

Best wishes
The Optima Villas Team

Rated 5 out of 5 stars

Stunning Villa

We had a fantastic holiday. The villa is beautiful very spacious, great size pool, very relaxing it has everything you need, close to everything. Great supermarket near by if you want to cook in Lidl only 7 min walk we couldn’t fault the villa x

20 September 2025
Unprompted review
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Reply from Optima Villas

Thank you for taking the time to leave a review. We are delighted that you had a fantastic time at Casa Piscina.

Rated 5 out of 5 stars

Highly Professional and Trustworthy Team

I’ve known Richard since 2022 and have always been impressed by his professionalism and dedication. Optima Villas is run with genuine care, ensuring every detail is handled with integrity and attention. Their client-focused approach makes them a team you can truly rely on. A trustworthy team who genuinely go the extra mile.

22 September 2025
Unprompted review
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Reply from Optima Villas

Thank you for the lovely review - we truly appreciate the feedback.

Rated 5 out of 5 stars

We had a wonderful stay in Villa…

We had a wonderful stay in Villa Palmyra, Playa Blanca, Lanzarote in September 2025.The villa was roomy, spotlessly clean, tastefully decorated and had an extremely well equipped kitchen. As we didn't arrive at our villa until past 10pm, the welcome pack was a particularly nice touch and included milk, fruit juice, bread, cheese, ham, tea, coffee and breakfast cereal. We found the staff at Optima Villas to be very courteous and helpful and their final lovely gesture was to allow us to remain in the villa to 6pm on our departure date at no extra cost since we had a late flight home. All in all we had a delightful holiday and will definitely be using Optima Villas again. Many thanks, The May Family.

16 September 2025
Unprompted review
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Reply from Optima Villas

Thank you for such a lovely review. We are delighted you enjoyed your stay at Villa Palmyra. We look forward to welcoming you back to Playa Blanca soon. Best wishes The Optima Villas Team

Rated 5 out of 5 stars

Relaxing family break

From the moment of booking villa Ledicia .. optima villas have been extremely helpful and speedy at replying to any queries and recommendation for airport transfers.
The villa was spotless and had everything we needed for a relaxing stay .. even a welcome pack which was well needed after our late night arrival.
We were even able to arrange a late check out
The location was perfect and we walked everywhere .. no need for a car
We have used Optima villas twice before when we have stayed in Playa blanca and will definitely use them again!
Thank you 😊

14 September 2025
Unprompted review
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Reply from Optima Villas

Hi Julie, We are pleased that you had such a good holiday. Thank you for your kind review, and we look forward to seeing you again! Best wishes, The Optima Team

Rated 5 out of 5 stars

1st time using Optima Villas

1st time using Optima Villas. Everything was prefect from the communication to the actual Villa. Would recommend and will use them again …thank you

9 September 2025
Unprompted review
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Reply from Optima Villas

Hi Pete, Thank you very much for your positive review. We look forward to welcoming you back again! Best wishes, The Optima Team

Rated 5 out of 5 stars

Another amazing stay with our family.

Another amazing stay with our family.
Have been using this villa for 4 years running and it’s perfect to accommodate us all.
Optima villas are so reliable and communication top notch.
Will always use them for future bookings.

29 August 2025
Unprompted review
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Reply from Optima Villas

Hi Dawn, We are so pleased that you have enjoyed your latest stay at Villa Su Casa. Thank you for your kind words and we look forward to seeing you again soon! Best wishes, The Optima Team

Rated 5 out of 5 stars

Optima villas very good company to deal…

Optima villas very good company to deal with. Well organised and very prompt with communication. Stayed at Casa George. Lovely Villa well equipped and met our needs. The pool guy Henry great guy who sorted a minor issue out immediately. Thoroughly recommend.

6 September 2025
Unprompted review
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Reply from Optima Villas

Thank you for the lovely review. We are delighted to hear you enjoyed your stay at Casa George and that Henry was very responsive!

Rated 2 out of 5 stars

Beware neighbours don't like noise of any kind…

I would love to give them 5 stars the villa itself is amazing everything you could possibly want except the neighbours!! Only on our second night a family group all above 21 sat playing uno laughing at the outside table and told to shut up !! Holiday totally ruined no where when booking does it tell you outside noise is not permitted due to a neighbour who waits on his patio for someone to laugh or talk !! There's more noise from the tennis courts than us!! Why put a rentable villa in a residential area if neighbours do not like noise? We paid a lot of money for this villa and tbh are very disappointed we were not warned about them !

2 September 2025
Unprompted review
Rated 5 out of 5 stars

8 nights at Villa Dora in a quiet gated…

8 nights at Villa Dora in a quiet gated community. Short stroll to bus and supermarket and a few bars and restaurants. Lovely villa with a nice garden and pool. Optima villas instructions on access and information on Villa spot on. Fantastic stay as always with optima villas.

2 September 2025
Unprompted review
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Reply from Optima Villas

Thank you for the great review. We are delighted you enjoyed your stay at Villa Dora and look forward to welcoming you back soon.

Rated 5 out of 5 stars

Excellent

Great communication. Lovely clean villa , very well maintained. Have used optima a few times now and never fails to deliver 5 star service

25 August 2025
Unprompted review
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Reply from Optima Villas

Thank you for the great review. We are delighted you enjoyed your stay at Villa Cielo and look forward to welcoming you back soon.

Rated 4 out of 5 stars

Villa Rose - lovely villa

Villa Rose -

Excellent Villa. Great location and quiet neighbourhood, very private and not overlooked. 10 mins walk to Aldi. 15-20 mins walk to a decent beach/restaurants, 25-30 mins to a lovely Harbour and lots of other restaurants.
Has all mod cons, dishwasher, washing machine and British TV for watching the football, etc. welcome pack was a nice touch and they also changed the towels, linen half way through our 9 day stay.
Only negative was the A/C had broke on our arrival. This made it very difficult to relax in the villa, especially at night which really affects your sleep and being tired the next day. Unfortunately it didn’t get sorted for the whole stay which was disappointing.
Would have definitely given 5 stars otherwise. I just hope they have it sorted for the next family arriving.
Would definitely recommend the place to others (as long as they sort the a/c first).

24 August 2025
Unprompted review
Rated 4 out of 5 stars

Great communication very reliable, a company you can trust

Great communication, bookable on line from the UK, with 20% deposit at booking and balance 6 weeks before trip. Nice villa as described, although the odd issue, ((one beach towel missing) a couple of pillow cases missing and a pillow. Excellent response from email and what’s Ap to resolve issues. Could do with updating some of the kitchen items but no big deal. Optima Villas is a great company that I have used before and are very very reliable. I will use again and would recommend for that special family holiday. Villas sell out fast for popular dates so need to book early for next year.

9 August 2025
Unprompted review
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Reply from Optima Villas

Hi Elisabeth, thank you for your kind and positive review. We are pleased that you enjoyed your stay and would use Optima Villas again... we look forward to welcoming you back! Best wishes, The Optima Team.

Rated 5 out of 5 stars

Optima Villas…(playa blanca)

Highly recommend using Optima Villas and we would definitely use them again for our next visit to Lanzarote. Our villa was as described, and very comfortable for 6 adults. During our stay we had two minor issues, that had no impact on our holiday, and the maintenance team were sent out on the same day to deal with them (very effectively). Communication is great both via email and telephone.

1 August 2025
Unprompted review
Rated 3 out of 5 stars

Casa bluebird

We were given Casa bluebird not out of choice. The pool had grime all the way round the sunbeds were stained. The Sun umbrellas were all ripped can’t list all the faults.

18 July 2025
Unprompted review
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Reply from Optima Villas

Thank you for your feedback.

Before your arrival, we informed you of nearby building works at your originally booked villa and offered a full refund or alternative accommodation, and you accepted the alternative accommodation.

We’re sorry for the minor maintenance issues at Casa Bluebird, which were due to an oversight on our part. Once you reported the three concerns, we resolved them within 24 hours.

We regret that this fell below our usual standards and hope to have the opportunity to offer you a better experience in the future.

Optima Villas

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