Optima Villas Reviews 

623
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the clean, well-equipped villas and the wonderful, quiet locations that remain within easy walking distance of local restaurants and shops. People also appreciate the highly efficient service from the staff, the comfortable accommodations, and the thoughtful welcome packs provided upon arrival. However, some customers also noted that certain properties showed minor signs of wear and tear, mentioning tired furniture, worn sunbed pads, or occasional maintenance issues around the outdoor facilities. Other visitors mentioned that while the overall stay was wonderful, a few specific amenities like appliances or showers occasionally required extra attention.

What people talk about most

Location

Customers consistently note positive experiences with location, frequently praising the excellent positioning... See more

Facilities

Reviewers highlight positive aspects of facilities, noting that the properties are exceptionally clean, well... See more

Service

Users describe positive interactions with service, highlighting that the support team is consistently... See more

Quality

Reviewers mention positive feedback about quality, consistently describing the properties as modern,... See more

Product

People report ambiguous experiences with product, as many reviewers highlight the well-equipped facilities,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Optima Villas many times before and Casa Maza didn’t disappoint. Villa offers spacious accommodation for a family with table tennis table football and Xbox to entertain all ages. We love... See more

Company replied

Rated 5 out of 5 stars

We use optima villas regularly. We stayed in Vista Montana this time which was a lovely villa, modern decor,very comfy beds. Good outside area with a nice warm pool. The villa was clean. The... See more

Rated 5 out of 5 stars

Whilst not our first time in Lanzarote, this was our first villa holiday having always previously stayed in hotels. We couldn’t have chosen a better company for our first villa experience. The booking... See more

Company replied

Rated 5 out of 5 stars

Great Villa company. Easy to book. Very nice clean Villa. Excellent client service. Good communication and quick to respond. Stayed in Casa George in Faro Park area of Playa Blanca Lanzarote. Vary qui... See more


Company details

  1. Vacation rental

Written by the company

We are a small, independent company and we specialise in the rental of holiday villas in Playa Blanca, Lanzarote's fastest growing resort. But despite being small in size we are very big on customer service - and boast a 24 hour helpline in addition to in-resort staff - as well as some of the best Lanzarote holiday villas on the rental market - so providing our guests with both top quality accommodation and full support and peace of mind when they book their villas with us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

623 reviews

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4.7

All reviews

(623)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Recently stayed in villa Dafne in playa…

Recently stayed in villa Dafne in playa Blanca and was very happy with the experience. The villa was very well appointed with plenty of pottery pans etc. Optima villas were very good to deal with. So happy that I have booked again for next year.

8 January 2025
Unprompted review
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Reply from Optima Villas

Hi Linda, Thank you for your positive review. We are pleased that you enjoyed your stay at Villa Dafne, and we look forward to welcoming you again next year! Best wishes, The Optima Team

Rated 5 out of 5 stars

We stayed in Villa Cielo for 1 week…

We stayed in Villa Cielo for 1 week over the Festive Season, what a villa, spotless clean, comfortable and the pool area was amazing. Great welcome pack and loads of white fluffy towels. Would definitely return. The Optima team are very efficient and easy to deal with.

26 December 2024
Unprompted review
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Reply from Optima Villas

Hi Olwen, We are so pleased that you had a great stay. Thank you for taking the time to write such a positive review. We hope to see you again soon! Best wishes, The Optima Team

Rated 5 out of 5 stars

The villa Casa Rossi

The villa Casa Rossi was fantastic.
Everything that you might require for a self catering holiday was in there.
The information pack was very comprehensive.

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Just had a 2 week stay in Villa Miramare

Just had a 2 week stay in Villa Miramare. 3rd time we've stayed at this villa. It's a beautiful villa, so well equipped with everything you need and the views are amazing.
We have only ever booked with Optima Villas, and we have been using this company for 11 years now. Their customer service is excellent & the welcome pack is always very much appreciated. Looking for our next villa for March 2025!

20 December 2024
Unprompted review
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Reply from Optima Villas

Thank you so much for taking the time to leave such a wonderful review and we look forward to welcoming you back. The Optima Villas Team

Rated 5 out of 5 stars

We stayed at Villa Rose in Playa Blanca…

We stayed at Villa Rose in Playa Blanca for a week. The swimming pool was a great temperature as it was December. The villa was very clean and comfortable and another bonus was a huge tv with UK channels and Sky.
A lovely touch was the welcome pack. Parking was great. As far as location was concerned it was a 20 minute casual walk to the centre of the town.
One recommendation would be cushions for the outside furniture
Overall it was superb 👏

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Just back from a lovely 4 week break in…

Just back from a lovely 4 week break in Lanzarote. Villa Miramare is an excellent choice for us and although we cannot come again next year we will certainly be looking again for 2026. Optima are the best company for booking villas and when we had a problem with the pool heater they pulled out all the stops to get a new heater fitted by Aquadreams asap. The ladies in the Office could not be more helpful.

7 November 2024
Unprompted review
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Reply from Optima Villas

Hi Gareth, Thank you for your positive review. We are pleased that you enjoyed your stay at Villa Miramare, and we look forward to welcoming you back again in 2026! Best wishes, The Optima Team

Rated 5 out of 5 stars

When we arrived there was a great…

When we arrived there was a great welcome pack. When the TV went off someone was there within the hour to fix it. When building work started at the private villa next to ours they immediately moved us to another villa near by which was actually an upgrade at no extra cost. We felt that Optima Villas really looked after us.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Quality holiday provider

Optima offer an efficient villa rental service in Playa Blanca matched by no other rental company in town in my experience.
My family and I have holidayed in PB for twelve years, renting privately for some early years but discovered Optima about three years ago. The quality of the villas are very high, facilities, services and support have been very good at all villas.
Any issues arising whilst on holiday have been addressed urgently and professionally.
Thank you Optima we'll be back next year!

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic stay in Villa Sapphire

Fantastic stay in Villa Sapphire. It has a huge amount of space and is spotless throughout. The pool is the cleanest we've used in 10 years of visiting. We'll definitely be back, and can recommend Optima Villas.

9 November 2024
Unprompted review
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Reply from Optima Villas

Thank you for such a lovely positive review of Villa Sapphire - we look forward to welcoming you back soon! The Optima Team.

Rated 5 out of 5 stars

This is the third time we have stayed…

This is the third time we have stayed at Villa Dore the villa was clean and tidy when we arrived and the welcome pack was worth having. The outside area was very pleasant and secluded with a lovely swimming pool. 2 things I must mention the outside furniture was damaged when we arrived also the second delivery of towels were frayed and tatty with many loose ends. Optima villas were very quick to respond to my request of looking at the fridge as it was not holding the temperature and they provided us with a temporary fridge. One last thing the kitchen and units are beginning to get very tired, the fridge did not work at a satisfactory temperature and the kitchen unit doors were very loose and did not close properly (time for an upgrade) also there was a mish mash of utensils and crockery in the kitchen. Overall we would stay at Villa Dora once its had an upgrade. As a company I could not fault Opima Villas

8 October 2024
Unprompted review
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Reply from Optima Villas

Hi David, Thank you for your review, and for your kind words about Optima. We strive to always improve, and we will forward your comments to Housekeeping and also to the owner. Best wishes, The Optima Team

Rated 5 out of 5 stars

We had a lovely 2 weeks in casa George…

We had a lovely 2 weeks in casa George in Playa Blanca.
The villa was clean and had everything we needed.
This didn't surprise us as we have booked with Optima villas for a number of years and always have good service and help if needed.
Well done Optima Villas will see you again in February

25 September 2024
Unprompted review
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Reply from Optima Villas

Many thanks for your lovely review and we look forward to welcoming you back. The Optima Villas Team

Rated 5 out of 5 stars

Arrived at the villa for a 2 week stay…fabulous

Arrived at the villa for a 2 week stay from 23/09/24 and pleasantly surprised by the size of the villa. Complementary pack was also provided. Good size kitchen and bedrooms. Games room is brilliant for family's with kids. Pool lights were not working and a phone call to optima villas was made and next day poollights fixed. Pool cleaned regular by great guys, and the cleaners turned up blitzed the villa and In no time was gone. Very professional teams optima villas have working for them. My only niggle was that there was not enough shade, 1 umbrella, the wooden fixture over the bedrooms could have been a shaded area but this was exposed to full sun, and lighting at night could have been better as we like to sit out in the evenings if we were not going out. Other than those 2 niggles we had a fabulous time. Thank you optima villa staff for the fantastic service

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Great professional company

Optima Villas were absolutely amazing from start to finish. Looking forward to booking with them again. The staff are very professional and helpful. Any questions I had were answered. Staff went above and beyond to make sure that our holiday was amazing from start to finish.
Thank you so much.

21 September 2024
Unprompted review
Rated 4 out of 5 stars

Casa George - Optima Villas

A lovely villa exceptionally clean inside with everything you need for an extremely comfortable stay in Playa Blanca.
Great location, very quite well out of the way with nice sea views from the patio and first floor balcony.
Both the swimming pool and garden were attended to during our stay.
Optima Villas have great customer service and provided access/arrival/departure information swiftly.

My only slightly negative comment was that the outdoor patio area did not appear to have been cleaned prior to our arrival with cigarette ends and biscuit wrappers around the garden furniture (hence a reduction of one star on the rating)

I would have no hesitation going back. To this villa or using Optima Villas again

25 September 2024
Unprompted review
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Reply from Optima Villas

Thank you for your positive review, we are pleased that you enjoyed your holiday at Casa George. We note your comments and we will address the issue. We very much look forward to welcoming you back again in the future. Best wishes, The Optima Team

Rated 5 out of 5 stars

Casa Lubel - Optimavillas

We have just returned from a week’s stay, with friends, in Casa Lubel. Gave us everything we needed - everything was exactly as advertised. The Optima team were fantastic. Answered all our pre-travel questions within 24hrs. Even sorted a late departure which put the icing on the cake. We will be using Optima (and hopefully Casa Lubel) next March and June. Thank you

16 September 2024
Unprompted review
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Reply from Optima Villas

We are thrilled you enjoyed your stay and look forward to welcoming you back. The Optima Villas Team

Rated 5 out of 5 stars

Wonderful experience at Villa Rose

We have spent an amazing week at Villa Rose! Everything in this cosy and very comfortable villa suited to us. The outdoor area is very well kept with a really nice garden and pool; furniture was also good.
Bedrooms are big enough with comfortable beds and ensuite bathroom. Plenty of hot water in the showers and excellent water pressure. Good furniture in the living area and kitchen with all the appliances.Overall, a very good option in Lanzarote.

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Our first villa holiday...and it didn't disappoint!

The villa was absolutely stunning - clean and beautifully presented, with ample towels. Communication with Optima was good and all information was accurate and well explained. I especially liked the app, which gave information on the villa and surrounding area.

Everything was as expected and we did not need to contact Optima at all during our stay.

We would definitely consider booking with Optima again.

10 September 2024
Unprompted review
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Reply from Optima Villas

Hi Sue, Thank you for your great review! We are pleased that you enjoyed your stay and we do look forward to welcoming you back to another of our villas in the future. Best wishes, The Optima Team

Rated 5 out of 5 stars

Villa Mariposa, Optima villas

Having stayed at many villas in Lanzarote, this is the first time we used optima villas and we are very impressed with the experience. Communication was excellent and the standard of accommodation was excellent.
The villa was superb with everything you could need in the kitchen and very comfortable inside and out. The pool was very clean and not too cold.
We plan to return to this villa or another as soon as possible.

1 September 2024
Unprompted review
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Reply from Optima Villas

We are so pleased you enjoyed your stay with us and we look forward to welcoming you back. The Optima Villas Team

Rated 5 out of 5 stars

What a fantastic villa

What a fantastic villa
From start to finish,easy checkin and the swimming pool was heated to 30c.the hot tub was fantastic. Definitely be back again

Thank you Optima villas

5 August 2024
Unprompted review
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Reply from Optima Villas

Thank you for your review and we are so please you enjoyed your stay. We look forward to welcoming you back soon. The Optima Villas Team

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