Opulize Reviews 360

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the products for their excellent quality, stylish designs, and remarkable value for money. People appreciate the wide variety of styles and colors available, allowing them to find glasses that suit their preferences and needs, often at very reasonable prices. The overall ordering process and prompt delivery are frequently highlighted as efficient and satisfactory, contributing to a positive purchasing experience. However, some customers also noted that while the products offer great value, certain items, particularly some reading glasses, may not be as durable as expected, with issues like lenses falling out or frames cracking after a short period of use. A few other people also felt that the quality of some newer products had declined compared to earlier purchases, with concerns about the robustness of hinges and overall structural integrity.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, style, and value for... See more

Quality

Customers had positive experiences with quality, frequently praising the excellent and amazing quality of the... See more

Value for money

People report positive experiences with value for money, consistently highlighting the excellent value and... See more

Price

Consumers find price to be positive, with many reviewers highlighting the great and reasonable prices, making... See more

Order

Clients share positive opinions on their orders, often praising the speedy delivery and efficient process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you’re prescription isn’t complicated - why go anywhere else for your reading glasses. All cool designs, reasonably priced. Excellent service, they always arrive very speedily. Great deals availa... See more

Rated 5 out of 5 stars

There are many styles and types of reading glasses to choose from. Ordering online was smooth and delivery was prompt. Most importantly, the prices are very reasonable. I can have many pairs of glasse... See more

Rated 5 out of 5 stars

superb thank you very much for my last order absolutely outstanding even though the first delivery was incorrect all glasses had 0.0 lenses in them, I contacted yourselves and found out that it was i... See more

Rated 5 out of 5 stars

I have been purchasing Glasses/Lens from OPULIZE for a number of years now. When you deal online with companies you have to go with your gut feeling in terms of trust. OPULIZE. Set the highest level... See more


Company details

  1. Glasses store
  2. Sunglasses shop

Written by the company

We believe that seeing the world clearly should be an experience of luxury and style. Our meticulously crafted glasses enhance your reading experience and protect your eyes from digital strain with Opulize's premium reading, sun and blue light glasses. Incredible customer service, always responding within 24 hours with a friendly voice at the end of the phone. The most important thing to us having staff that are happy and passionate about where they work and the product they work with. Our employees at Opulize are precise and care about what they do, in return we care about them. It is more than just a business to all of us, it is a family. From the manufacturers, who we call our friends, through to the pick and pack teams, we are so blessed to have such an incredible group of people around us. With our vision aligned, together we are able to achieve our goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

360 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great colours

Great colours , good clear lenses, excellent service great quality for price. I would definitely use this company again.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product and excellent…

Excellent product and excellent customer service
These glasses were exactly what I needed. Great quality and great price. This company have an excellent customer service, can’t fault them for all the help they gave me. Would absolutely recommend them.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Great sunglasses

Great sunglasses
Ordered 2 pairs of sunglasses readers for my holiday reading. Loved the measurements given in the details which meant I could compare them to my existing glasses. Both pairs look great and I’ve tested them out in a sunny day in the garden. Very happy with my purchase and cheaper than ordering from an optician. Very pleased and would recommend.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding value and chic

Bought the pack of 5 reading glasses. I’m always leaving my reading glasses in the room I’m not in so great for having a pair everywhere! Look great. Colours fantastic and clarity of lenses excellent. Such great value for money in these straightened times.

6 April 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Bought a pack of Rey reading glasses. Excellent value and great quality. Would definitely buy from Opulize again.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

The best team i have ever met

Amazon refused to accept a return due to a fault with a pair of glasses I ordered. Luckily there is the Opulize team. They responded very quickly and arranged a free replacement. Unfortunately, we now have a customs border and the customs charges would have been almost three times the cost of the product. Once again, Opulize responded excellently and offered a new delivery with a pro forma invoice. Sadly, the customs border not only causes costs, but also very long delivery times. Again, no problem, Opulize transferred the cost of the glasses to Paypal. That's what I call customer service that many could learn from. Many, many thanks for the excellent service.
Peter

20 March 2025
Unprompted review
Rated 5 out of 5 stars

I have used Opulize several times and…

I have used Opulize several times and have never been disappointed. This time I got a pack of 5 pairs. Perfect for those days you lose your "one pair of glasses" they are comfortable and look pretty good too. Very reasonably priced, so for me, more than happy. One pair out, the rest in the drawer for when I lose my specs again.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Rey sun glasses

Rey sun glasses
Absolutely brilliant sun glasses, looking forward to taking them to Portugal 🕶️🌞 Bought my reading glasses from you many times, I always get compliments when wearing them. I always recommend you 😃👍

10 March 2025
Unprompted review
Rated 1 out of 5 stars

Product is fine but returns are…

Product is fine but returns are impossble. I tried to return some glasses but they make the process impossible (can't talk to a human, contact form doesn't work). So just beware, if the glasses don't fit you you're stuck with them.

25 February 2025
Unprompted review
Opulize logo

Reply from Opulize

Hi Tim, thanks for contacting us. We take this sort of review very seriously. The reason for that is we really pride ourselves on our customer service, and the fact you can always talk to us whether that's via live chat, phone or email. Given your review above, we have looked in to it and can see that you requested a return on the 20th February and our customer service team replied on the same day with a returns label. It's not a problem at all, sometimes these things can get caught in junk or deleted by mistake. I have just forwarded you the email again with the returns label. If you have any issues at all, please don't hesitate to call us (020 8953 1102) and we will be here to help however we can. Thanks Tim, Nick @ Opulize.

Rated 5 out of 5 stars

Superb specs

Superb specs
Opulize make really great glasses for reasonable prices. I decided to try the REY model and was delighted as usual with the quality of the workmanship. I have recommended Opulize to my friends and they too are delighted.

1 March 2025
Unprompted review

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