Orant Neon Reviews 282

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

I really liked the sign we purchased from Orant Neon, but the power supply only lasted about 15 months. The website boasts a 2-year warranty, but I was informed via email that the power supply was onl... See more

Rated 5 out of 5 stars

What a great product and experience and we couldn’t be happier with the signs. When I say 5 Star service that’s an understatement. Ms. Marie was the sales representative and she kept us informed on th... See more

Rated 5 out of 5 stars

Great experience working with Daisy on our custom design. I am with a marketing firm, and we had specific needs in terms of color. The sign matched our specifications perfectly and arrived ahead of sc... See more

Rated 5 out of 5 stars

I am so glad I reached out to Orant Neon. I had a great customer who needed that final touch to a great remodel. He was set on a budget, but still wanted something unique. I worked with the team at Or... See more

Company details

  1. Decoration and Interior Design Store

Written by the company

Orant Neon is an international brand boasting local operations and design teams in the US, UK, Australia and Singapore. With more than 30 amazing team members spread across our operational centers, we take great pride in our high-quality products and excellent customer support. Our story begins in Singapore, where entrepreneurs Jake and Jess Munday launched an LED neon sign business. Leveraging their experience in product development and social media marketing, the company created custom LED neon signs for local businesses, weddings, and events. The combination of high-quality signs and the ability to custom-design to customers' specific requirements led to explosive growth. Dainel and Johnny Nguyen, e-commerce industry veterans with over two decades of international experience, saw the potential to help the company expand beyond its initial market. As global orders grew, there was a clear need to increase staff and production capabilities. We have grown our teams in the US, UK and Australia by adding tremendously talented LED neon designers, dedicated support staff and friendy sales people to each office.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

282 reviews

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Rated 5 out of 5 stars

Awesome sign!

Received our sign in good condition and it is AMAZING! Beautiful sign and we have lots of folks taking their picture with it in the background. Good experience and great product.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Incredibly high quality, attention to detail, personal customer service, good pricing. I was originally hesitant as it was hard to know if they were a legitimate company but after ordering one neon, I have since ordered 10 more. They package the *super fragile and delicate* neons above and beyond securely. *Note: they do recommend you video record the unboxing in the event you had any damage from shipping, so you can provide the evidence and would need a refund.* Which I think is totally fair. I recommend working with "Marie".

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

First off, the sign looks amazing and I'm very pleased. There was an issue with my first sign, but their customer service made sure I was taken care of, and recieved a flawless product in the end. I would still definitely recommend them!

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Experience All Around

Maria was incredibly patient through a long line of questions and helped us understand exactly what to expect with our order. In the end, the excellent communication, reasonable price, safe shipping and beautiful/striking design exceeded our expectations.

30 October 2024
Unprompted review
Rated 3 out of 5 stars

The sign looks good but wrong colors

The sign looks good. The colors are not what I ordered. I ordered purple and white neon and the sign showed up purple and red. No big deal, but it is not what i ordered. the quality is excellent. The cargo was packed great and arrived without any issues.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

This sign is amazing!

This sign is amazing!
I was able to make it my Lower Third Logo. The effects are perfect, the colors are so vibrant, I am very pleased! It is packaged very well for shipping.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Craftsmanship

Excellent Craftsmanship. Very Very Bright!
Well Done. Just recieved so only time will tell how long it will last. No reason at this point to think that it will not.
Dont be afraid to spend your money here.
Our sign is AWESOME!

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Orant delivered 100%

Orant delivered 100%
I wasn't sure if my idea would be captured the way I wanted it to be, but I got exactly what I wanted. Sign looks amazing!

29 October 2024
Unprompted review
Rated 5 out of 5 stars

I Love It

I Love It! I am so glad I decided to purchase a sign from you!
The product is quality, and your customer service is amazing!
I will be back at some point.
Thanks again!!

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Superb …

From ordering to delivery everything was excellent. The sign we got is way beyond expectations. Thrilled with it and dozens of compliments from members. It looks so good. 10/10
Will be doing business here again

24 October 2024
Unprompted review
Rated 5 out of 5 stars

My sign came out perfect!

My sign came out perfect!! The communication was great through the entire process. I was also gifted a small sign, which is adorable and much appreciated! Thank you so much! Will definitely recommend to others!

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Add my name to the list of satisfied…

Add my name to the list of satisfied customers. I asked Orant to replicate a silly drawing my brother had made thirty years ago - but, re-do it as a cool lighted wall hanging. I liked their initial proposal ... but I had a couple suggestions. The next day I received a new mock-up: exactly what I wanted. I placed my order. Two weeks to the day, it arrived at my home in California. It is lighter than I expected - it's all plastic I think, which is just fine. The finished product looks exactly like the proposal piece, and I couldn't be happier. The price quote I received was higher than others I've seen, but my piece was more complicated I think and I didn't mind one bit.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Honest, Fast, Great Vendor!

Absolutely fantastic customer service. Easy to work with. Honest. Fair. The sign came out exactly as I asked and then some. Shipped fast. Well packaged. I will, and have recommended this company. If you order from these guys you will not be disappointed. I love my sign!

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Product and Service!

Ordered a sign for our business and it was outstanding. The entire process went smooth and as promised. The sign came it quicker than expected and was packed very well. The sign is beautiful and well made. We will definitely order again! Great job!

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Blown Away

Received my neon sign and I was blown away. 5 stars for sure. Johnny was great and super helpful. Would highly recommend!

16 October 2024
Unprompted review
Rated 5 out of 5 stars

FANTASTIC SERVICE FAST DELIVERY

The entire process went so smooth. Great packaging and delivery in less than two weeks too! The neon sign will look amazing in front of my niece's DJ booth.. Thanks to the entire team couldn't have asked for anything better.

14 October 2024
Unprompted review

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