Orchid Furniture Reviews 

306
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I love my cushions; even more beautiful in real life. I’d saved a picture of them having seen them in a hotel room I’m due to be staying at; the magic of Pinterest searched for similar items and cam... See more

Rated 5 out of 5 stars

Very nice furniture and lamps purchased, showroom well worth a visit if you are serious about buying.

Rated 5 out of 5 stars

What a find of a store for someone who adores the look of antique Asian furniture. These are beautiful pieces that are truly authentic. As someone who has gone through the pain of trying to import fur... See more

Rated 5 out of 5 stars

Just bought our second piece of furniture from Orchid. Wonderful furntiture such a cut above anything from the high street - truly beautiful and original. We decided to visit the barn again in person... See more

Company details

  1. Home Furniture Shop

Written by the company

Orchid is the UK's leading retailer of traditional and contemporary oriental interiors, delivering to beautiful homes worldwide. Orchid offers creativity and innovation with the highest levels of quality and service. Beautifully restored Chinese antiques, contemporary lacquered hotel chic and classic oriental designs are all available to buy in our store and online at www.orchidfurniture.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

306 reviews

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4.9

All reviews

(306)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fuschia throw

I’m very pleased with the throw. The colour is vibrant and true to the picture representation. After quite a while a few creases sustained in packing have still to come out, hoping they will.

17 March 2021
Rated 3 out of 5 stars

First time online buyer

I ordered 5 cushions. The box they arrived in was flimsy & 3 cushions were exposed. Fortunately, none were soiled when unpacked. Rain or water would have caused extensive damage.
I am happy with the product but would hesitated to order online again.

23 February 2021
Orchid Furniture logo

Reply from Orchid Furniture

Hi Lee,
Thank you very for your feedback which we have taken on board. Our packaging has been improved and should you order again I can assure you your order would be well protected in transit.
Kind regards
Mimmi

Rated 5 out of 5 stars

Great quality!

I have several pieces of your furniture and love each one. Most recently i bought a faux cactus, which looks so real that you cannot tell it is faux, even when you know it. I wish they sold a bigger one!

15 February 2021
Rated 5 out of 5 stars

Excellent service - no hesitation in recommending

Very tricky buying large furniture items unseen online but Mimi was very helpful in assisting me on this remote challenge. I felt confident to buy unseen and she handled the sales very efficiently. Very sadly the goods arrived with slight damage sustained in transit. There was no quibble and another piece of furniture was despatch with haste to replace my damaged piece. EXCELLENT service that exceeded all expectations. I will try and visit the store when I am able to thank them in person. Fab product, beautifully made - I am highly delighted and would have no hesitation in recommending

6 February 2021
Unprompted review
Rated 3 out of 5 stars

Having already purchased ‘paoletti’…

Having already purchased ‘paoletti’ cushions before from Orchid, I was excited to purchase two more to add to my cushion ensemble at home. The colour (orange) is beautiful and didn’t disappoint at all. My only negative is that the cushion filling isn’t as robust as the filling in my first purchase. Other than this, Orchid remain my go to shop for all things related to cushions and beautiful home accessories.

24 December 2020
Rated 4 out of 5 stars

Great product - pity about the delivery

The item of furniture is as lovely as all the other pieces I’ve bought from Orchid. But I’ve taken off one star for delivery. In the end my side table was delivered by Orchid’s own delivery people, who are superb. But initially it was to be delivered by Parcelforce who were as unreliable this time as they were last time they delivered to me.

22 October 2020
Rated 5 out of 5 stars

Lovely side table

Fourth time we’ve bought from Orchid and the service and quality of product remains as high as ever. Many thanks.

16 September 2020
Unprompted review
Rated 5 out of 5 stars

Very pleased

I am thrilled with my blue and white large ginger jar and so lucky to get in the sale. The service was quick and efficient and I loved that the packaging was so well done that the jar withstood being handled in the post but minimal packaging. All in all I couldn’t feel happier, thank you Orchid.

26 August 2020
Unprompted review

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