ORDERE Reviews 

482
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 336 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for being professional, helpful, and friendly, often highlighting individuals who provide excellent support and make processes smooth and stress-free. Many people commend the service as reliable and efficient, noting quick responses and effective problem-solving. The marketing team is also frequently mentioned for their proactive assistance in boosting online engagement and orders, demonstrating a commitment to business growth. However, some customers also noted issues with professionalism and service quality. These individuals reported instances of dismissive staff, unprofessional behavior, and a lack of effective follow-up support.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising the helpfulness and professionalism of... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the excellent and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as excellent, fast,... See more

Order

Consumers generally report positive experiences with order services, praising the helpfulness and... See more

Marketing

Reviewers mention positive feedback about marketing, highlighting the team's helpfulness and quick responses.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am writing a review from Paramount Tandoori Restaurant about the service provided by Order E team. I must give praise to Numan,Wahid,Ladin,Usman and Kaif whom I deal with on a regular basis almos... See more

Company replied

Rated 5 out of 5 stars

We had great support in setting up our entire system, including the EPOS across all branches, website, phone, and marketing. The team was very professional, helpful, and easy to work with. Ali in p... See more

Company replied

Rated 5 out of 5 stars

Recently i had great experience with my website update. Ahsan is very gentleman and helpful and found him always for my need. Osman from website team has fullfiled my requirement of photo update. i re... See more

Company replied

Rated 5 out of 5 stars

OrderE - This is all in one and fully complete & Smart Online Ordering Solution, Online Marketing & Website Design for Food businesses. Marketing team they are very helpful and they response very q... See more

Company replied


Company details

  1. Ecommerce solution provider

Written by the company

OrderE - A complete & Smart Online Ordering Solution, Online Marketing & Website Design for Food businesses. We help restaurants and takeaways to do everything beneath one roof such as online ordering using the web, mobile app, online marketing & customer support without any hidden cost.


Contact info

4.8

Excellent

TrustScore 5 out of 5

482 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(482)

307 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service thank you very order…

Excellent service thank you very order E
Keep the good work

22 February 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you for your kind feedback. We’re delighted to hear that you’re happy with our service. Your encouragement means a lot to us, and we’ll continue working hard to maintain the same high standard.

— Team OrderE

Rated 5 out of 5 stars

Service excellent

Service excellent

22 February 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Shamim Ahmed, for your feedback. We’re pleased to hear that you found our service excellent. We truly appreciate your support and are always here whenever you need assistance.

— Team OrderE

Rated 5 out of 5 stars

Amazing service

Amazing service

22 February 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Miah Shahin, for your kind feedback. We’re delighted to hear that you’re happy with our service. Your support means a lot to us.

— Team OrderE

Rated 5 out of 5 stars

When we call for help then they respond…

When we call for help then they respond very fast & solve any issue straightaway

22 February 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Mk Uddin, for your kind feedback. We’re delighted to hear that our team responds quickly and resolves any issues straightaway when you call for help. Providing fast and reliable support is always our priority.

— Team OrderE

Rated 5 out of 5 stars

It's very good the people are very nice

It's very good the people are very nice

22 February 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Mohammed, for your kind feedback. We’re pleased to hear that you’re happy with our service and found our team very nice. Your support is truly appreciated.

— Team OrderE

Rated 5 out of 5 stars

Great services

Great services

19 February 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Muzibur Rahman, for your kind feedback. We’re pleased to hear that you’re happy with our services. Your support is greatly appreciated, and our team is always here whenever you need assistance.

— Team OrderE

Rated 1 out of 5 stars

This company is joke

This company is joke. All bunch of unprofessional people is there. They Can't keep their promise. Customer services are absolutely rubbish. I been waiting over a month for a domain. They keep saying, we will sort out tomorrow. Tomorrow is naver finished with them. Disgusted.

They keep asking to give them a good reviews on google. With this doggy services naver ever.

15 February 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you for sharing your feedback, Abu. We’re genuinely sorry to hear that you feel this way about your experience.

Waiting over a month for a domain update is understandably frustrating, and we apologise if communication around this has not met expectations. Domain registrations and transfers can sometimes be delayed due to third-party providers or verification processes, but we fully agree that clear and consistent updates should always be provided.

We also want to clarify that while we may invite customers to leave honest reviews, we do not expect positive feedback where concerns remain unresolved. Your experience matters, and it’s important to us that issues are addressed properly.

Please contact cs@ordere.co.uk
with your business name and postcode so our senior team can urgently review the domain matter and provide a clear update and resolution timeline.

We appreciate you bringing this to our attention and would welcome the opportunity to resolve it.

— Team OrderE

Rated 5 out of 5 stars

very good service

very good service

16 February 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you for your kind feedback. We’re delighted to hear that you’re happy with our service. Supporting your business with reliable and efficient solutions is always our priority.

— Team OrderE

Rated 5 out of 5 stars

Quick service

Quick service

9 February 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Shahriar, for your feedback. We’re pleased to hear that you experienced quick service. Our team is always here to assist whenever you need support.

- Team OrderE

Rated 5 out of 5 stars

Very good service saad

6 February 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Husnara, for your kind feedback. We’re pleased to hear that you received very good service from Saad. We’ll be sure to share your appreciation with him and the team.

- Team OrderE

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

1 February 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Abdul Mazid Masud, for your kind feedback. We’re delighted to hear that you’re happy with our customer service. Your support is greatly appreciated, and our team is always here to help whenever needed.

- Team OrderE

Rated 5 out of 5 stars

Excellent service.thanks mahir bai.

1 February 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Ahmed, for your kind feedback. We’re delighted to hear that you’re happy with our service, and we appreciate your special mention of Mahir. We’ll be sure to pass on your thanks to him.

- Team OrderE

Rated 5 out of 5 stars

Very good service.

30 January 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Romena, for your kind feedback. We’re pleased to hear that you’re happy with our service. Our team is always here to support you whenever you need assistance.

- Team OrderE

Rated 5 out of 5 stars

Great service

Great service
They are always available day or night ready to help.
Big thanks to wahid and saim

29 January 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Abdus Rahman, for your kind feedback. We’re delighted to hear that you’re happy with our service and that our team has been available whenever you needed support. A big thank you for the special mention of Wahid and Saim — we’ll be sure to share your appreciation with them.

- Team OrderE

Rated 5 out of 5 stars

Thanks a lot for your quick support

Thanks a lot for your quick support. Rahat and his team

28 January 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Jay, for your kind feedback. We’re pleased to hear that Rahat and his team were able to provide quick and effective support. We’ll be sure to pass on your appreciation to them.

- Team OrderE

Rated 5 out of 5 stars

To of the world

I have been using OrderE account for 5years . Your service is awesome. There is no problem regarding devices or network. I recommend everyone to use this network and spread it over the UK.

27 January 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Syed Shumon Ahad, for your fantastic feedback and for your time with OrderE over the past five years. We’re delighted to hear that you’ve had an excellent experience and that everything has been running smoothly. Your recommendation and support mean a great deal to us.

- Team OrderE

Rated 5 out of 5 stars

Wahid was excellent and a great support…

Wahid was excellent and a great support and helped me out a lot, would recommend!

27 January 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Afsar, for your kind feedback and recommendation. We’re delighted to hear that Wahid provided excellent support and helped you effectively. We’ll be sure to pass on your appreciation to him and the team.

- Team OrderE

Rated 5 out of 5 stars

Great service.

26 January 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Nazmul, for your feedback. We’re glad to hear that you’re happy with our service. Our team is always here to support you whenever you need assistance.

- Team OrderE

Rated 5 out of 5 stars

Spoke with Mr Habib about menu setting…

Spoke with Mr Habib about menu setting and he was very helpful and understanding. Thanks guys always to helping us

26 January 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Saleem, for your kind feedback. We’re pleased to hear that Habib was helpful and understanding while assisting you with the menu setup. Your appreciation means a lot to us, and our team is always here to support you whenever needed.

- Team OrderE

Rated 5 out of 5 stars

Excellent

Mr NUMAN was excellent to solve our EPOS. He wasn't excellent to solve the problem but also he was polite, professional over the phone.

26 January 2026
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Mohammad, for your kind feedback. We’re delighted to hear that Numan was able to resolve your EPOS issue and that he was polite and professional throughout the call. We’ll be sure to share your appreciation with him and the team.

- Team OrderE

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