ORDERE Reviews 

483
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 336 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for being professional, helpful, and friendly, often highlighting individuals who provide excellent support and make processes smooth and stress-free. Many people commend the service as reliable and efficient, noting quick responses and effective problem-solving. The marketing team is also frequently mentioned for their proactive assistance in boosting online engagement and orders, demonstrating a commitment to business growth. However, some customers also noted issues with professionalism and service quality. These individuals reported instances of dismissive staff, unprofessional behavior, and a lack of effective follow-up support.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising the helpfulness and professionalism of... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the excellent and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as excellent, fast,... See more

Order

Consumers generally report positive experiences with order services, praising the helpfulness and... See more

Marketing

Reviewers mention positive feedback about marketing, highlighting the team's helpfulness and quick responses.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am writing a review from Paramount Tandoori Restaurant about the service provided by Order E team. I must give praise to Numan,Wahid,Ladin,Usman and Kaif whom I deal with on a regular basis almos... See more

Company replied

Rated 5 out of 5 stars

We had great support in setting up our entire system, including the EPOS across all branches, website, phone, and marketing. The team was very professional, helpful, and easy to work with. Ali in p... See more

Company replied

Rated 5 out of 5 stars

Recently i had great experience with my website update. Ahsan is very gentleman and helpful and found him always for my need. Osman from website team has fullfiled my requirement of photo update. i re... See more

Company replied

Rated 5 out of 5 stars

OrderE - This is all in one and fully complete & Smart Online Ordering Solution, Online Marketing & Website Design for Food businesses. Marketing team they are very helpful and they response very q... See more

Company replied


Company details

  1. Ecommerce solution provider

Written by the company

OrderE - A complete & Smart Online Ordering Solution, Online Marketing & Website Design for Food businesses. We help restaurants and takeaways to do everything beneath one roof such as online ordering using the web, mobile app, online marketing & customer support without any hidden cost.


Contact info

4.8

Excellent

TrustScore 5 out of 5

483 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(483)

308 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is a good company they always are…

This is a good company they always are there for help thank you

13 October 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Syed, for your kind words. We’re glad to know that you’re happy with our service and support. Our team is always here to help, 7 days a week, whenever you need assistance.

- Team OrderE

Rated 5 out of 5 stars

Very good team.

OrderE has done a very good installation of the EPOS system.
Especially thanks to Rahat Bhai and Habib Bhai.
System is working and received few orders smoothly.
They are very helpful team. Must thanks Munna who has done good work from the start.
Well done to everyone in the team.

12 October 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Suhel, for your detailed and thoughtful review. We’re delighted to hear that your EPOS installation went smoothly and that Mr Rahat, Mr Habib, and Mr Munna provided excellent support throughout the process. It’s great to know your system is running well and orders are coming through smoothly. We truly appreciate your kind words and your trust in OrderE.

— Team OrderE

Rated 5 out of 5 stars

I am from Darjeeling Indian…

I am from Darjeeling Indian Restaurant,Huntingdon.I am very happy to OrderE delivery system.The service of OrderE is very good. They are improving our business day by day.

12 October 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, M Ahmed, for your wonderful feedback. We’re delighted to know that our delivery system has been helping Darjeeling Indian Restaurant grow. Your satisfaction is our priority, and we’ll continue working hard to support your business every step of the way.

— Team OrderE

Rated 5 out of 5 stars

Good service

Good service and experience

8 October 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Shah, for your feedback. We’re pleased to know you had a good experience with our service. Our team is always here 7 days a week to ensure smooth and reliable support whenever you need it.

— Team OrderE

Rated 5 out of 5 stars

Spoke to agent named Wahid

Spoke to agent named Waahid, I don’t review often but since my experience was one of excellence I’m more than happy to! Clear communication, swift problem solving and diagnosis. All in all pleased with service.

A personal thanks from me,

Jafor Ahmed

10 October 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Jafor, for taking the time to share your experience. We’re delighted to hear that Mr Wahid provided excellent support with clear communication and quick problem-solving. Your appreciation means a lot to us and motivates our team to keep delivering the same standard of service every day.

— The OrderE Team

Rated 5 out of 5 stars

Very supportive and quick responsive

Very supportive and quick responsive. Excellent service from all of staff.

20 June 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Shanjeda, for your lovely feedback. We’re delighted to hear that you found our team supportive and responsive. Providing excellent service is at the heart of what we do, and it’s great to know our efforts are appreciated.

— The OrderE Team

Rated 5 out of 5 stars

Partnering with Order E has been a…

Partnering with Order E has been a great decision for Curry Leaf. Their team handles our online ordering system and social media presence with real professionalism and attention to detail. Communication is always smooth, and they’re proactive in helping us reach new customers. We’ve seen noticeable improvement in our online engagement and orders. Highly recommend their services to any restaurant aiming to expand its digital reach!

9 October 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Abdul, for your thoughtful review. We’re delighted to know that partnering with OrderE has been a great decision for Curry Leaf. It’s wonderful to hear that our team’s efforts in managing your online orders and social media have delivered positive results. We truly value your partnership and look forward to continuing to support your digital growth.

— The OrderE Team

Rated 5 out of 5 stars

Excellent team at OrderE

Writing from Gala Tandoori, OrderE has been very helpful to us and their customer service has been excellent. Definitely recommend their services

8 October 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Thank you, Amir, for your kind words and recommendation. We’re delighted to know that our support team has been helpful to Gala Tandoori. Providing excellent service to our partners is always our top priority.

— The OrderE Team

Rated 5 out of 5 stars

Big thank you to our marketing manager…

Big thank you to our marketing manager Nahid! Has kept our social media running and always keeps us up to date.

5 October 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Dear Salam,

Thank you so much for your kind words! We’re delighted to hear that Nahid has been keeping your social media running smoothly and keeping you updated regularly. It’s great to know his consistent communication and dedication have made a positive impact on your business.

We truly appreciate your trust in OrderE and will make sure Nahid and the marketing team continue delivering the same great support.

— Team OrderE

Rated 5 out of 5 stars

Very good service

Very good service . Specially thanks Zia bro

3 October 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Nasim Ali,

Thank you for your kind words! We’re delighted to know you’re happy with our service and that Zia made a positive impression. He’ll be pleased to hear your appreciation.

Best regards,
Team OrderE

Rated 5 out of 5 stars

Thanks zia i am verry happy for your…

Thanks zia i am verry happy for your service

3 October 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Shamim,

Thank you for sharing your feedback! We're really glad to hear that you’re very happy with the service provided by Zia. He always strives to make sure our customers receive the best support possible.

Best regards,
Team OrderE

Rated 1 out of 5 stars

Vary bad services

No good services .Evrey body defren defren tooak

2 October 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Dear Voujon Bebington,

We’re sorry to hear about your experience and take your concerns very seriously. 95% of our customers are happy with our service, and it seems there may have been a misunderstanding that led to your experience.

Please contact us directly at cs@ordere.co.uk
or message us on WhatsApp with your business name, postcode, and the issue, so we can investigate this matter thoroughly and resolve it promptly.

We are committed to supporting our clients 7 days a week, and we hope you will reconsider your feedback once the matter is resolved.

— Team OrderE

Rated 5 out of 5 stars

Excellent service

Excellent service. Especially the team member Md Imdad has a good customer service skills and a good listener. Thanks orderE

2 October 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Shoaib Khandaker,

Thank you for your excellent review! We’re delighted to hear that Mr Imdad’s customer service skills and attentive support made a positive difference for you. Listening carefully and providing the right help is exactly what we aim for. We’ll be sure to pass your kind words on to him.

Best regards,
Team OrderE

Rated 5 out of 5 stars

Spice garden

Best business provider thank you ahsan

2 October 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Jamil Ahmed,

Thank you for your wonderful feedback! We’re so pleased to hear that you consider OrderE the best business provider and that Mr Ahsan was able to support you well. We’ll make sure he knows about your appreciation.

Best regards,
Team OrderE

Rated 5 out of 5 stars

Very helpful and responding thank to…

Very helpful and responding thank to ziya bhai

1 February 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Rahman Opu,

Thank you for your kind feedback! We’re delighted to hear that Ziya Bhai has been very helpful and responsive in supporting you. Your appreciation means a lot, and we’ll be sure to pass on your thanks to him.

Best regards,
Team OrderE

Rated 5 out of 5 stars

Thank you so much for your help Imran

Thank you so much for your help Imran. Very good customer service

29 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Shayful,

Thank you for your kind words! We’re delighted to hear that Imran was able to help you and provide very good customer service. We’ll be sure to share your feedback with him.

Best regards,
Team OrderE

Rated 5 out of 5 stars

Knighton plaice fish and chip shop

Good services
Good services from Tamim

1 October 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Sukhchain Braich,

Thank you for your review! We’re really pleased to hear that you’re happy with our services and that Tamim has been able to support you well. We’ll make sure to pass on your kind words to him.

Best regards,
Team OrderE

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, great communication and helped me all the way through.

30 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi,

Thank you so much for your feedback! We’re delighted to know you experienced excellent customer service and clear communication from our team. It’s great to hear that we were able to support you all the way through — that’s exactly what we aim for.

Best regards,
Team OrderE

Rated 5 out of 5 stars

This site is awesome

30 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Shamim,

Thank you for your kind words! We’re glad to hear you find our site awesome. Your support means a lot to us, and we’ll keep working to make your experience even better.

Best regards,
Team OrderE

Rated 5 out of 5 stars

I am very pleased with the level of…

I am very pleased with the level of customer service I received. The support was provided instantly, handled with great efficiency, and the response time was exceptionally quick. I would like to commend Zia for his professionalism and dedication. He addressed my concerns with clarity and courtesy, ensuring a smooth and satisfactory experience. This level of service reflects very positively on the organisation
Thanks from Shantii ( peace perfect peace)

29 September 2025
Unprompted review
ORDERE logo

Reply from ORDERE

Hi Shantii,

Thank you so much for your thoughtful review. We’re delighted to hear that Mr Zia provided you with instant, efficient, and courteous support. His professionalism and dedication are exactly what we strive for at OrderE, and your kind words reflect the hard work he puts in to ensure smooth experiences for our customers. We’ll be sure to share your feedback with him and the team.

Best regards,
Team OrderE

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