Ordering.co - www.Ordering.co Reviews Reviews 352

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Working with Ordering.co has been an excellent experience from start to finish. Their platform is powerful, reliable, and very well designed for building and operating a marketplace. The technolog... See more

Rated 4 out of 5 stars

Its a good white label paltform. Have been with them for 5 months already. Lots of capabilities. Good design. Value for money. 97% of functionalities work perfectly, the others are a bit junky. The on... See more

Rated 4 out of 5 stars

I was in contact with Ordering.co by about 4 months and the communication was excellent, sales team and tech department did a great job. Using third parties for POS integrations wasn't helpful and we... See more

Rated 5 out of 5 stars

I got my web! thanks to ordering.co team. I think now I understood about ordering.co style in delivering its offering, service & support. It will be the future of B2B style for us. In my countr... See more

Company details

  1. Software company
  2. Computer Accessories Shop

Information provided by various external sources

Create Online Ordering Websites & Native Apps with drivers tracking for restaurants, stores or any start-ups. Call (USA)888-443-6203 , (Germany) 4917684043301


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

352 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

It is an awesome platform to have a…

It is an awesome platform to have a business for people without a know-how to build mobile application. The after sales support is amazing and always reply in a timely manner. Special shout out to Houston and Lora, and for the team, keep up the good work!

31 May 2019
Unprompted review
Rated 5 out of 5 stars

Very good and prompt service.

Very good and prompt service.
Above all people experienced with devotion and love, for what they do!
For their job, I really do not have to say anything. With such experienced partners you feel your business will never fall!

19 May 2019
Unprompted review
Rated 5 out of 5 stars

Alonso's team has been very impressive…

Alonso's team has been very impressive to work with. Everyone follows through on what is said. Expectations are clearly laid out and met. I recommend Ordering.co Rockstar team and product!

4 April 2019
Unprompted review
Ordering.co - www.Ordering.co Reviews logo

Reply from Ordering.co - www.Ordering.co Reviews

Dear Dave,

We are very glad to hear that you are happy with our Cofounder Alonso and his team for custom work. All of us make a big effort to perform in all sides of our services in a great way!

Thank you very much for thinking that we are a Rockstar team!

Your Ordering Team

Rated 5 out of 5 stars

Ordering has very good products

Ordering has very good products. One of the fundamental pillars is the support scheme with which they work.
It is a great company that allows you to be operational in a few weeks.
Another fundamental point is the quick adaptation that you have when you need a change. Very satisfied with this company.
Enjoy.

3 April 2019
Unprompted review
Ordering.co - www.Ordering.co Reviews logo

Reply from Ordering.co - www.Ordering.co Reviews

Dear Diego,

It is such a pleasure to hear that you are happy with our service.

You are extremely important to us. Growth is only possible for our company when we have happy customers

Great to hear from you and thanks again!

Your Ordering Team

Rated 5 out of 5 stars

Great tech option and team behind it…

Great tech option and team behind it providing rapid remediation and support. Up and running within a few weeks. Having teams in different time zones gives you 24/7 support. Good job

14 March 2019
Unprompted review
Ordering.co - www.Ordering.co Reviews logo

Reply from Ordering.co - www.Ordering.co Reviews

We love those words!

Thank you!

Your Ordering Team

Rated 5 out of 5 stars

Ordering an amazing team

Thanks to Ordering our company has been able to grow at levels higher than expected, a user-friendly platform, easy to use and a customer service, technical support and customwork that makes us feel confident of being able to offer our clients and associates a business of high quality. Thanks to Ordering and his team, we can say that our work is simplified, really the best company in its field. Congratulations Ordering and keep innovating.
Thanks to Alonso, Sergio, Marcos, Pol, Elliot, Kaustav, Lora and houston you are an amazing team

9 March 2019
Unprompted review
Ordering.co - www.Ordering.co Reviews logo

Reply from Ordering.co - www.Ordering.co Reviews

Hello Elie,

Your words are very kind. We are very happy to have you as a customer, too!

Rated 5 out of 5 stars

Ordering is what i was looking for to…

Ordering is what i was looking for to set up my business! They Offer different feautures and if they don't have what you need they create it for you right away depending on your wishes! Very Good Customer Service including these experts Lora,Mau,Houston,Elliot and also CO-Founder Alonso! Thank you so much guys for your help.

4 March 2019
Unprompted review
Ordering.co - www.Ordering.co Reviews logo

Reply from Ordering.co - www.Ordering.co Reviews

You are awesome Danny! Thanks!

Your Ordering Team

Rated 5 out of 5 stars

One of the best companies around. Recommend to anyone.

One of the best companies around.

Customer service is top class and one of the fastest response times I’ve ever had around the clock.

They will do anything for you if you ask.

Their plans are perfectly priced and everything they offer is more than worth the money.

So fast, so effective, so efficient, such amazing customer service.

Astounded and satisfied.

Recommend to anyone

14 February 2019
Unprompted review
Rated 5 out of 5 stars

Great support staff and even better products!

Ordering.co has a great support staff to ensure that you will be happy with your purchase every step of the way!

Great looking app and website features. 24/7 help just one email away, or speak with an online agent.

If you have any technical issues or just questions about their features, they will be glad to help with any question.

13 February 2019
Unprompted review
Ordering.co - www.Ordering.co Reviews logo

Reply from Ordering.co - www.Ordering.co Reviews

Dear Peter,

We are pleased about your comments

We appreciate your kindness and your words!

Your Ordering Team

Rated 5 out of 5 stars

Ordering.co is great!

We chose ordering.co because they were forthcoming and very helpful with our pre-sales questions. Many providers we interviewed, were more concerned with making the sale first. Their support has been amazing.

29 January 2019
Unprompted review
Ordering.co - www.Ordering.co Reviews logo

Reply from Ordering.co - www.Ordering.co Reviews

Dear Robert,

It is a pleasure to have you back at Ordering.Co

We will do our best to make you happy again like always

Your Ordering Team

Rated 5 out of 5 stars

Highly Recommended Company

I have been using Ordering.co for over 2 years for my MultiStore Online Ordering Platform and it has been a really great experience.

The technology, support and customization capabilities are unparalleled by other companies in this industry. I really must emphasize that the Support team is amazing and quick to resolve any issues.

It has been great seeing Ordering.co grow and continuously improve their technology to keep up with trends.

I highly recommend this platform to entrepreneurs & business owners looking to set up an online ordering platform.

27 January 2019
Unprompted review
Ordering.co - www.Ordering.co Reviews logo

Reply from Ordering.co - www.Ordering.co Reviews

Dear Justin,

You are now like family to us!

Thank you for choosing us and thanks for all the kind words you have had for us

We will always be here to support you

Rated 5 out of 5 stars

Clean, aesthetically pleasant, and intelligently minimalistic

If you’re looking for an online delivery ordering system, you owe it to yourself and/or your clients to try ordering.co Restaurant Websites & Food Delivery Apps. On their website, ordering.co, they offer a 15-day, No Hassle, No Question Asked, 100% Money Back Guarantee on all their subscription plans. In 2018, we tested several online ordering platforms for a local one-location restaurant, in Los Angeles, and ordering.co consistently scored highest in the three (3) areas that most mattered in our evaluation matrix. Compared to other online ordering websites, Ordering.co scored highest in:
UI (Ease of Use)
Customization (Features & Scalability)
Customer Service (Communication)

UI (Ease of Use)
“Clean, aesthetically pleasant, and intelligently minimalistic”. As robust as it is under the hood, ordering.co’s UI is incredibly clean and easy to use. A young high school girl from our younger demographic group which consisted of individuals under the age of 24, who use either UberEats, Grubhub, Postmates, or DoorDash, between 2-5 times a month, described Ordering.co best when she said “The UI looks delicious, it looks smart, it feels like Apple, like my iPhone, and like how even the box and packaging looked nice. It was a good experience, that’s how I felt. I literally loved the order option buttons, like small, large, order button, the color, everything. It’s like the makers of Apple iPhones and Candy Crush got together and opened a restaurant”.

Customization
The customization capabilities of Ordering.co was clearly superior to all the other platforms, bar none. Ordering.co gives you the ability to modify their template, add your own custom CSS, and even have access to the program language output texts. Giving access to their API is becoming more common among online ordering platforms, however, we couldn’t find any company besides Ordering.co that would readily give access to their language files. When it came to features and integrations, ordering.co had a lot more to offer than we initially needed. This is a robust platform. Thankfully, they provide excellent documentation which makes their FAQ/help section extremely informative and useful.

Customer Service
Ultimately, it comes down to the people who make up the company. From the sign up process, to on boarding emails, and follow up emails, we sensed an internal cohesiveness among the support team. It felt as though everyone at ordering.co were on the same page, everyone seemed informed, helpful and collectively positive. Our advice would be to email them with your questions. Keep in mind, the more clearly you communicate your concerns, the more effectively they will be able to resolve them. We sent ordering.co support team a detailed email that included eighteen (18) requests. 16 out of the 18 requests were addressed and implemented within 24 hours. This level of attentiveness deserves acknowledgement.

We recognize and value the importance of honest feedback. One of our goals for 2019 is to hopefully allocate adequate time to giving feedback and writing reviews in the hope of connecting good people by simply acknowledging and praising the people and companies that we think are, as Elaine from Seinfeld says, “sponge-worthy” 😂 And so, we’ve decided that the first review we write in 2019, should honor Ordering.co, the most special and most praiseworthy company we stumbled upon in 2018.

For those interested in more detail in regards to demographics and the process as to how ordering.co scored highest, and how we ultimately decided ordering.co was the best fit for our client, and to also get an insight, a glimpse, into the restaurant market in the Los Angeles area in this new era of Restaurant Websites & Food Delivery Apps, please continue reading. For the readers who are restaurant owners, you might find the following information especially useful.

Sincerely,

Max Pourreza
Los Angeles, CA

21 January 2019
Unprompted review
Ordering.co - www.Ordering.co Reviews logo

Reply from Ordering.co - www.Ordering.co Reviews

Hello Max,

We are very happy to read this amazing review.

We have probably never gotten such a great and detailed review.

So, we wanted to say: You are awesome!

Your Ordering Team

Rated 5 out of 5 stars

Top notch company

Top notch company, we had some grey areas. But managed to work past and come to some resolutions. Very accommodating.

Software: Excellent
Customer Service: Second to none
Flexibility: 5 stars
Responsiveness: Exceptional.

I can gladly recommend this company to anybody. They go the distance. Did I mention the support is lightening quick!!!

Do yourself a favour and pick the BEST!

Many Thanks to the Ordering Team! Keep up the great work, wish you a successful 2019!

18 January 2019
Unprompted review
Ordering.co - www.Ordering.co Reviews logo

Reply from Ordering.co - www.Ordering.co Reviews

Hey there!

So nice of you! Thanks for this excellent review :)

Your Ordering Team

Rated 5 out of 5 stars

We are very much happy with your…

We are very much happy with your service and your immediate actions taken by you and your wonderful team.

16 January 2019
Unprompted review
Ordering.co - www.Ordering.co Reviews logo

Reply from Ordering.co - www.Ordering.co Reviews

Those are such nice words!

Thank you for your opinion

Your Ordering Team

Rated 5 out of 5 stars

using ordering.co for our business for…

using ordering.co for our business for almost a year, they are always helpful with any problem we have and doing great.

16 January 2019
Unprompted review
Ordering.co - www.Ordering.co Reviews logo

Reply from Ordering.co - www.Ordering.co Reviews

Ufuk,

Very sweet comment, I hope you can stay many years with us

Thank you!

Rated 5 out of 5 stars

nc to work with ordering.co

nc to work with ordering.co, always keen to help and sort out problems

7 January 2019
Unprompted review
Ordering.co - www.Ordering.co Reviews logo

Reply from Ordering.co - www.Ordering.co Reviews

It is also a pleasure to work with you!

Thank you so much for showing us your love

Your Ordering Team

Rated 5 out of 5 stars

Service, Service, Service!!!!

Alonso and his team have gone above and beyond for us. Getting setup correctly is critical and I am the type that needs details! I imagine Alonso and his team are sick of my emails, Skype chats, etc, but they are always eager to assist me, even when my questions come late at night or on the weekends. I've worked with other software providers in the past and the level of service has never been better than what I've experienced from Alonso and his team at Ordering.Co

5 January 2019
Unprompted review
Ordering.co - www.Ordering.co Reviews logo

Reply from Ordering.co - www.Ordering.co Reviews

Dear Jeffrey,

Thank you so much for these motivational comments! They help us a lot and give us a lot of energy to become better.

We are very glad to have you as a customer

Thank you!

Your Ordering Team

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