amazing experience with Orfinex and their customer support. i am really happy to see how they are supportive. I can smell the vision behind the company. Never faced any issue with them till now. Wit... See more
Company replied
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See what reviewers are saying
Worst company and also wrost their customer support. The withdrawal at 8. AM in the morning but still not in my bybit account, they say they have awards but the service is worst so don't join orfine... See more
Company replied
I've decided to try out Orfinex out of curiosity. I didn't have high hopes to be honest, for understandable reasons, one of them being that I had no knowledge of the trading world, but was pleasantly... See more
Company replied
I've been a happy customer of Orfinex for many months now, and I'm really satisfied with their spreads and their IB commission as well. The spreads are really competitive and IB is quite favorable. Th... See more
Company replied
Company details
Written by the company
Established and Regulated since 2015, Orfinex is a global Financial Technology services Foreign Exchange (Forex) and Contracts for Differences (CFD) broker. We pride ourselves on delivering an exceptional trading experience and have been awarded as the Best Forex Broker in Asia & MEA* on multiple occasions.
Contact info
530 Little Collins St, 3000, Melbourne, Australia
- +1 833 530 0055
- support@orfinex.com
- orfinex.com
2.8
Average
161 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Stressfull and uncomfirtable working environemnt
If there were an option to rate below 1 star, I would give this company 0.1 stars.
Nouman (who sometimes called himself Sufyan), the CEO of this company, also runs several other startups such as X9Trader, X9HQ, Orfinex, Brokeret and other businesses under Finmetrik Solution.
I joined X9HQ as a Senior Frontend Developer and completely revamped their entire application, which was initially in very poor condition. I worked for them for one year with full dedication, despite the tight budget. During this time, developers were tracked through multiple tools like Worktivity, Zoho Messenger Client, and Finmetrik XESuite. We were forced to check in on all these platforms before starting work, creating a very uncomfortable working environment with no mental peace.
He provided all developers with the Cursor paid tool, and near the end of my time with the company, I requested a salary increase — which he never considered and simply stopped responding to my messages. Instead, they suddenly accused me of misusing their Cursor subscription, which I never intentionally did, and also claimed I was working on other platforms while their tracker was on. When I asked for proof, they failed to provide any and terminated my contract within one hour.
He even threatened me to return his money, which is completely unfair, especially considering the dedication and effort I put into the work. This entire situation destroyed my mental peace and created an extremely stressful and hostile environment.
I do not recommend this company to any developer. Initially, they will attract you with promises, but later they will exploit you and discard you like a tissue paper.
16 November 2025
Unprompted review
Withdrawal not allowed
Withdrawal not allowed. I am glad Tracingia was able to get my $40k out for me.
19 June 2025
Unprompted review
After making another a lot outta me in…
After making another a lot outta me in the sake of making more, Give a grace of peace boffenpurls find all mine peaceful back
9 February 2025
Unprompted review
dnt open acc in orfinix
dnt open acc in ordinix
hi i deposit 10 dollar from 5 days ago but its not deposit in account and no reply from the services ...i also contact on wts app but no reply....also there platform is not working ...there customer services is v bad pathetic.....
15 July 2024
Unprompted review
Great platform and trusting and…
Great platform and trusting and reliable broker
17 March 2023
Unprompted review
This is a very poor service
This is a very poor service. No agents are available live, and they don't process withdrawals. One of my withdrawals is still pending for 20 days
1 October 2023
Unprompted review
NOT APPROVING KYC TO HOLD FUNDS
I can't withdraw my funds after it was transferred from Vlado... Not approving KYC to hold investors' funds
1 February 2024
Unprompted review
Scam scam scam
Scam scam scam
They always write a reply that contact us directly but they don’t respond to you directly secondly how can you guys hold someone else fund because of someone just a copy paste reply why you hold someone else funds because of me?
1 December 2023
Unprompted review
Reply from Orfinex Prime
Thank you for taking the time to share your feedback. We understand your concerns but your account is suspended due to Abusive Language + Abusive Trading Conditions (Arbitrage). As you mentioned, our decision is based on the adherence to our terms and conditions, specifically clause 7.3.1, which addresses the prohibition of high-frequency trading and the use of arbitrage software.
We are committed to ensuring a fair and secure trading environment for all our clients. This commitment necessitates strict compliance with our trading policies. While we recognize that this situation may be disappointing, we must enforce these rules uniformly to maintain the integrity and fairness of our trading platform.
We regret any inconvenience this may have caused. Please understand that our decision is final and is made in the best interest of maintaining a transparent and equitable trading environment for all our customers.
Team / Orfinex Prime
Best broker with best spread
Best broker with best spread, specially customer support is excellent . Deposit and withdrawl is fast . Overall perfect broker to trade
1 March 2023
Unprompted review
Reply from Orfinex Prime
We deeply appreciate your kind words and positive review. Your unwavering support propels us forward and strengthens our dedication to excellence.
It's our firm belief that our customers are at the heart of everything we do. Without your support and trust, our journey wouldn't be the same.
Thank you for being an integral part of our community.
Orfinix offers an impressive array of…
Orfinix offers an impressive array of products that cater to various needs. Their commitment to quality and innovation shines through in every offering. With orfinix you can expect reliability and performance, making them a top choice for tech enthusiasts.
13 February 2024
Reply from Orfinex Prime
We deeply appreciate your kind words and positive review. Your unwavering support propels us forward and strengthens our dedication to excellence.
It's our firm belief that our customers are at the heart of everything we do. Without your support and trust, our journey wouldn't be the same.
Thank you for being an integral part of our community.
The customer service team is extremely…
The customer service team is extremely helpful and always willing to go above and beyond to ensure my satisfaction. 👌🏻
12 February 2024
Reply from Orfinex Prime
We deeply appreciate your kind words and positive review. Your unwavering support propels us forward and strengthens our dedication to excellence.
It's our firm belief that our customers are at the heart of everything we do. Without your support and trust, our journey wouldn't be the same.
Thank you for being an integral part of our community.
Reply from Orfinex Prime
We deeply appreciate your kind words and positive review. Your unwavering support propels us forward and strengthens our dedication to excellence.
It's our firm belief that our customers are at the heart of everything we do. Without your support and trust, our journey wouldn't be the same.
Thank you for being an integral part of our community.
I was searching for good platform to…
I was searching for good platform to achieve my gools and I found it in orfinex
15 February 2023
Unprompted review
Reply from Orfinex Prime
We deeply appreciate your kind words and positive review. Your unwavering support propels us forward and strengthens our dedication to excellence.
It's our firm belief that our customers are at the heart of everything we do. Without your support and trust, our journey wouldn't be the same.
Thank you for being an integral part of our community.
He is a scammer.He is a fraudy…
He is a scammer.He is a fraudy person.Please take action.
2 February 2024
Unprompted review
Reply from Orfinex Prime
Dear Reviewer,
Thank you for taking the time to share your feedback. We take all reviews seriously and have conducted a thorough investigation into your claims. Unfortunately, we were unable to find any records in our system that match your details. This inconsistency raises concerns about the authenticity of the review. We are committed to transparency and honesty, and it appears this review may not be based on a genuine experience. If there has been a misunderstanding or if you are a genuine customer who has encountered an issue, please contact us directly so we can resolve any problems you may have faced.
Kind regards,
Team Orfinex Prime
Orfinex please stop doing fake replys…
Orfinex please stop doing fake replys to me you are not replying to my emails , not showing audit report, i am keep emailing you are replying here to trap other customers,
Give me money back asp
6 February 2024
Unprompted review
Reply from Orfinex Prime
Thank you for taking the time to share your feedback. We understand your concerns regarding the suspension of your account. As you mentioned, our decision is based on the adherence to our terms and conditions, specifically clause 7.3.1, which addresses the prohibition of high-frequency trading and the use of arbitrage software.
We are committed to ensuring a fair and secure trading environment for all our clients. This commitment necessitates strict compliance with our trading policies. While we recognize that this situation may be disappointing, we must enforce these rules uniformly to maintain the integrity and fairness of our trading platform.
We regret any inconvenience this may have caused. Please understand that our decision is final and is made in the best interest of maintaining a transparent and equitable trading environment for all our customers.
Team / Orfinex Prime
This man is fake totally fake it's scam
7 February 2024
Unprompted review
Reply from Orfinex Prime
Dear Reviewer,
Thank you for taking the time to share your feedback. We take all reviews seriously and have conducted a thorough investigation into your claims. Unfortunately, we were unable to find any records in our system that match your details. This inconsistency raises concerns about the authenticity of the review. We are committed to transparency and honesty, and it appears this review may not be based on a genuine experience. If there has been a misunderstanding or if you are a genuine customer who has encountered an issue, please contact us directly so we can resolve any problems you may have faced.
Kind regards,
Team Orfinex Prime
He is scam
He is scam. He is fraud. Plz don't work on this company. He scam many peoples.😏
1 January 2024
Unprompted review
Reply from Orfinex Prime
Dear Reviewer,
Thank you for taking the time to share your feedback. We take all reviews seriously and have conducted a thorough investigation into your claims. Unfortunately, we were unable to find any records in our system that match your details. This inconsistency raises concerns about the authenticity of the review. We are committed to transparency and honesty, and it appears this review may not be based on a genuine experience. If there has been a misunderstanding or if you are a genuine customer who has encountered an issue, please contact us directly so we can resolve any problems you may have faced.
Kind regards,
Team Orfinex Prime
Reply from Orfinex Prime
Dear Reviewer,
Thank you for taking the time to share your feedback. We take all reviews seriously and have conducted a thorough investigation into your claims. Unfortunately, we were unable to find any records in our system that match your details. This inconsistency raises concerns about the authenticity of the review. We are committed to transparency and honesty, and it appears this review may not be based on a genuine experience. If there has been a misunderstanding or if you are a genuine customer who has encountered an issue, please contact us directly so we can resolve any problems you may have faced.
Kind regards,
Team Orfinex Prime
He is a scam bcuz he scame many peoples…
He is a scam bcuz he scame many peoples i want to repot. All good reviews are paid
18 December 2023
Unprompted review
Reply from Orfinex Prime
Dear Reviewer,
Thank you for taking the time to share your feedback. We take all reviews seriously and have conducted a thorough investigation into your claims. Unfortunately, we were unable to find any records in our system that match your details. This inconsistency raises concerns about the authenticity of the review. We are committed to transparency and honesty, and it appears this review may not be based on a genuine experience. If there has been a misunderstanding or if you are a genuine customer who has encountered an issue, please contact us directly so we can resolve any problems you may have faced.
Kind regards,
Team Orfinex Prime
Reply from Orfinex Prime
Dear Reviewer,
Thank you for taking the time to share your feedback. We take all reviews seriously and have conducted a thorough investigation into your claims. Unfortunately, we were unable to find any records in our system that match your details. This inconsistency raises concerns about the authenticity of the review. We are committed to transparency and honesty, and it appears this review may not be based on a genuine experience. If there has been a misunderstanding or if you are a genuine customer who has encountered an issue, please contact us directly so we can resolve any problems you may have faced.
Kind regards,
Team Orfinex Prime
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