I couldn't believe how fast my order was delivered: just 4 business days from Germany to Michigan! The box was packed well, and the baby food freebies that came with the formula were a nice touch. Not... See more
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Review summary
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Love how easy the website is to operate, LOVE that they sell clean European formula, love that the shipping is so quick as well! Thankful for a subscribe and save option to help lower the cost and tak... See more
I purchased Holle 5 years ago for my daughter and it was one of the best decisions I ever made! She was never colicky and tolerated the milk so well and I never had trouble jumping from breast to form... See more
It's clear Organic's Best cares about their customer experience! Love all the attention to details: from free international shipping with a delivery date less than one week from order, to the free... See more
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Company details
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Unlike formulas from countries across the world, German organic formulas stand for extraordinary quality. They are free from artificial flavors, genetically modified organisms (GMOs) or any toxic substances. Why? The production of baby food and the choice of its ingredients are subject to the strictest regulations in the world, thus guaranteeing the highest standard possible.
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4.9
Excellent
5k reviews
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I have dealt with other companies in…
I have dealt with other companies in the past. I would receive the formula with the cans dented. The formula was not on time.
This company has outstanding customer service!!!
25 July 2026
Very user friendly
16 July 2026
Unprompted review
Prompt delivery and a healthy happy…
Prompt delivery and a healthy happy baby thanks to the Holle formula.
25 July 2026
Love Organic's Best!
Love Organic's Best! They are the few online sellers of Jovie. I am able to get a large order in farily quickly and they offer great deals when you buy in bulk.
I did have the pleasure of speaking with some of OB's customer service reps, and they were so helpful and quick to respond.
23 July 2026
Phenomenal customer service…
Phenomenal customer service consistently. I really love ordering with this company they’re so speedy with any inquiries which is what you need as a mom with a baby! Appreciate it very much !
21 July 2026
very good!
very good!! smooth ordering and delivery. and very considerate giving us a gift for first time delivery. thank you!
21 July 2026
Absolutely wonderful customer service
Absolutely wonderful customer service. Their team is committed to going out of their way to help you. I have chatted with 3 representatives, Camille, Augustine and Manuela, and they are all so caring and loving, it's amazing. Thank you! They will answer every question with the patience and care that a first time mom needs, and it shows that they know what they are doing. We order sometimes to the US and sometimes to Medellin, Colombia, and it always arrive in perfect condition.
23 July 2026
Unprompted review
The fast delivery made it so much more…
The fast delivery made it so much more reliable! The Hipp formula is amazing. My baby loves it!
21 July 2026
Fast shipping with great customer…
Fast shipping with great customer service
23 July 2026
Unprompted review
Fast delivery
Fast delivery. We purchased here for all of my first child’s formula and will be doing the same with my second if we need to use formula again. Very happy.
21 July 2026
Quick shipping easy to order
21 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent Customer Support
At first, we had some concerns because the product packaging did not include English instructions, which was disappointing for an international customer. However, after contacting customer support, they took the time to explain everything clearly and answered all of our questions.
It was their professional, friendly, and helpful customer service that convinced us to change our review to a positive one. Great customer support makes a huge difference, and we truly appreciate the way they handled our concerns.
20 July 2026
Reply from Organic's Best
Hi Dima,
Thank you for taking the time to share your feedback. We completely understand your concern and appreciate your suggestion.
In the past, we included English instructions with our products, but after receiving feedback about reducing unnecessary paper waste, we chose to make them available digitally instead. You'll find the preparation instructions in English on every product page, and we also include them in the order confirmation email. Of course, our customer support team is always happy to answer any questions as well.
We've sent you an email to discuss this further and hope to have the opportunity to make things right.
Kind regards,
- Your Organic's Best Team
We love organic best
We love organic best! For starters they always have the formula my kids need in stock and don’t charge ridiculous shipping fees. They also have really quick shipping and great communication. 10/10 recommend.
22 July 2026
Unprompted review
Very Responsive!
My order was stuck in custom but the support team was quick to act on this. Really appreciate the speed for my baby!
23 July 2026
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