The person who helped me today was great. Perhaps checking the spelling of the location you are sending items is a good idea if you are unfamiliar with the location. On the shipping info as well as t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am trying to get the hearing aids quick and the is if you have a problem with him, then you could send them back with a warranty deal was really kind and helped me to save money. I still didn’t thin... See more
Company replied
I received the new pro aids after the old oricle one gave out. They have much better instructions on using the new version and I have been using them for about a week. I really like them after adjusti... See more
Company replied
They work well, still adjusting. I was lured in by the amazing offer for a great pair of hearing aids at a low cost. Before I paid, I was faced with another offer to add on for a better experience o... See more
Company replied
Company details
Written by the company
Oricle Hearing provides modern over the counter hearing solutions designed to be accessible, comfortable, and easy to use. Our mission is to help people hear more clearly in everyday life without high costs or unnecessary complexity.
Contact info
2400 Kettner Blvd, 92101, San Diego, United States
- 833-258-8167
- support@oriclehearing.com
- oriclehearing.com
4.1
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Very good ongoing advice and support
29 April 2026
Unprompted review
Reply from Oricle Hearing
Hi Noel!
Thank you for your kind feedback!
We’re glad to hear you’ve been receiving helpful ongoing advice and support. We truly appreciate you taking the time to share your experience.
Reply from Oricle Hearing
Hi Sue!
Thank you for your kind feedback!
We’re glad to hear you had such a polite and amazing experience with customer service. We truly appreciate you taking the time to share your thoughts.
It was just a pleasure to talk to…
It was just a pleasure to talk to somebody. That was very easy to talk to explained everything very very well. I understood it very well very well and was very grateful for the information that was given to me and I really enjoyed working with those kind of people thank you very much Richard a Romshe.
28 April 2026
Reply from Oricle Hearing
Hi Richard!
Thank you for your kind feedback, Richard!
We’re glad to hear you had such a clear and pleasant experience and that everything was explained in a way that was easy to understand. It’s great to know you felt comfortable and well-informed throughout.
We truly appreciate you taking the time to share your experience.
Customer service was very helpful with…
Customer service was very helpful with ordering.
28 April 2026
Reply from Oricle Hearing
Hi Patricia!
Thank you for your kind feedback!
We’re glad to hear you received helpful assistance with your order. We truly appreciate you taking the time to share your experience.
Reply from Oricle Hearing
Hi Roman!
Thank you for your feedback!
We’re glad to hear communication was clear and that you had a good experience with the representative. We truly appreciate you taking the time to share your thoughts.
Reply from Oricle Hearing
Hi Hazel!
Thank you for your feedback!
We’re glad to hear you had a helpful experience. We truly appreciate you taking the time to share your thoughts.
Professional and courteous.
28 April 2026
Reply from Oricle Hearing
Hi John!
Thank you for your feedback!
We’re glad to hear you had a professional and courteous experience. We truly appreciate you taking the time to share your thoughts.
Only after 3 months one started having…
Only after 3 months one started having a scratchy sound and sometimes didn’t work at all . I have tried to call no luck and all the email says when I email is you had 30 days to return. Don’t waste your money no one will help or answer the phone when you try to report!
24 April 2026
Unprompted review
Reply from Oricle Hearing
Hi Barbara!
We’re very sorry to hear about your experience and understand how frustrating this must be.
At the moment, we’re seeing multiple customers with the same name, and we want to make sure we are assisting the correct account. Please contact our support team via email and include your Order ID number or the email address used when placing your order so we can properly review your case.
We’ll be happy to assist you further once we have your details.
Support and Communication are Excellent.
Support and Communication are Excellent.
28 April 2026
Unprompted review
Reply from Oricle Hearing
Hi Andrew!
Thank you for your kind feedback!
We’re glad to hear you had an excellent experience with our support and communication. We truly appreciate you taking the time to share your thoughts.
Easy ordering & quick turnaround time
Easy ordering & quick turnaround time. Hit my parcel locker early that I thought. Comfortable to wear and like that they last all day. Still getting used to using my mobile phone and headset at work with the hearing aids in.
8 April 2026
Unprompted review
Reply from Oricle Hearing
Hi Wendy!
Thank you for your detailed feedback!
We’re glad to hear the ordering process was easy, delivery was quick, and that you’re finding the hearing aids comfortable with all-day use. It’s completely normal to take a bit of time adjusting, especially when using them alongside a mobile phone or headset at work.
We truly appreciate you taking the time to share your experience, and if you ever need tips or assistance, we’re always here to help.
Reply from Oricle Hearing
Hi Glenn!
Thank you for your feedback!
We’re glad to hear you found it a great deal and that delivery was fast. We truly appreciate you taking the time to share your experience.
I had a problem with my credit card and…
I had a problem with my credit card and Bella and I were able to resolve the problem. Your customer service was great!
27 April 2026
Reply from Oricle Hearing
Hi Maria!
Thank you for your kind feedback!
We’re glad to hear the issue was resolved smoothly and that you had a great experience with customer service. We truly appreciate you taking the time to share your experience.
Mini hearing aid at mini price at max value
It was easy to shop and get the product..
Easy to charge and clean and love the pocket size container and access to customer service 24/7
Thanks Janet
9 April 2026
Unprompted review
Reply from Oricle Hearing
Hi Janet!
Thank you so much for your wonderful feedback, Janet!
We’re delighted to hear you’re enjoying the value, ease of use, and convenience of the product—from charging and cleaning to the compact case. It’s also great to know you feel supported with our customer service.
We truly appreciate you taking the time to share your experience.
She was great nice and easy to talk to
She was very nice and easy to talk to didn't try to push me into anything
25 April 2026
Reply from Oricle Hearing
Hi Billy!
Thank you for your kind feedback!
We’re glad to hear you had a comfortable and pressure-free experience. We truly appreciate you taking the time to share your thoughts.
I did not receive the product
20 April 2026
Reply from Oricle Hearing
Hi Connie!
We’re very sorry to hear about your experience and understand how concerning this must be.
Our team has reached out to you via email regarding your Trustpilot review to provide an update and assist you further. According to the tracking information, your package was marked as delivered to your mailbox on April 25, 2026.
Please reply to our email if you need further assistance—we’re here to help.
I received 2 hearing ads and have tried…
I received 2 hearing ads and have tried to get in touch with someone. Did not order 2
19 April 2026
Reply from Oricle Hearing
Hello GW Matthews,
Thank you for your review. We’re unable to locate your order with the details provided, but our customer support team would be happy to assist you. Please contact customer service directly so we can review and resolve this for you as soon as possible.
The person I talked to was very helpful…
The person I talked to was very helpful and very kind and helpful.
26 April 2026
Reply from Oricle Hearing
Hello Sam,
Thank you for your kind words. We're glad to hear you had a helpful and pleasant experience with our support team.
customer service person was…
Chloe the customer service person was very friendly and helpful.
26 April 2026
Reply from Oricle Hearing
Hello Dawn, thank you for your kind words. We're glad to hear that Chloe was friendly and helpful in assisting you. We appreciate your feedback and support.
The young lady I spoke with was very helpful.
The young lady I spoke with was very informative. She helped me get my order processed. I have been wearing hearing aids for approximately five years. I paid $3,000 for the ones I have and they have never worked right, with multiple adjustments. I have seen the ads for Oricle Hearing Aids and the customer reviews. I am getting ready to go to my grandsons graduation, which is going to be held outside at a football field, and I want to be able to hear the speakers.
26 April 2026
Reply from Oricle Hearing
Hello Olivia,
Thank you for your kind words. We’re glad to hear our team was able to assist you and provide helpful information during your order process. We hope your new hearing aids help you fully enjoy your grandson’s graduation.
This device improved my hearing…
This device improved my hearing significantly.
26 April 2026
Unprompted review
Reply from Oricle Hearing
Hello Olufemi,
Thank you for your feedback. We’re glad to hear the device has significantly improved your hearing experience.
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