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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as amazing and effective, leading to glowing and smooth skin. Many people also highlight the excellent quality of the products and the professional, knowledgeable staff who provide great service. However, some people were dissatisfied with the sales tactics, reporting pushy and aggressive behavior from staff members. There were also instances where customers experienced adverse skin reactions to products, despite being assured of their gentleness. Some reviewers also mentioned feeling pressured to buy more products after an initial purchase.

What people talk about most

Product

People report positive experiences with product. Many customers express delight with the quality and... See more

Staff

Customers had positive experiences with staff, highlighting their friendliness, professionalism, and... See more

Quality

Clients share positive opinions on quality. Many customers are delighted with the products, highlighting how... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the great and amazing... See more

Service

Consumers find service to be positive. Many reviewers describe the service as friendly, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Roberto and Daniella best customer service and loving the products for anti-aging Thank you again guys in Origani New Zealand

Rated 5 out of 5 stars

I’m using all the set including eye gel serum night cream day cream mask the best product ever. I really love the oil. It keeps my face silk and smooth Love it Definitely recommend

Rated 5 out of 5 stars

Such a lovely organic shop! 🌱 Amazing quality products and great service. The staff were welcoming and knowledgeable. Will definitely be back.

Rated 5 out of 5 stars

I purchased the luxury kit and I am so impressed. My skin is glowing and never felt better. Customer service was on point. Highly recommend!


Company details

  1. Cosmetics wholesaler
  2. Cosmetics Industry

Information provided by various external sources

At Origani we believe in beautiful, natural skin. We know that powerfully effective products can be harnessed from nature. We’re committed to sourcing and preserving the best the natural world has to offer and in turn ensuring that the natural world is...


Contact info

4.1

Great

TrustScore 4 out of 5

150 reviews

5-star
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1-star

Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Thanks Pavi. Happy with the product

Thanks Ms Pavi for contacting me offer me this product trial. I have tried the facial cream for 3 days, can see my face complexion getting more radiant and acne marks becomes lighter. Definitely will explore more.

12 June 2021
Unprompted review
Rated 3 out of 5 stars

Thanks to Ms Pavi

Thanks to Ms Pavi, I sampled this product Body Vitamin Butter Magnolia. The cream is scented and easily absorbed. Will recommend for use.

12 June 2021
Unprompted review
Origani logo

Reply from Origani

Thank you for your feedback. We are grateful for the time you have taken to post this review. This product is not a product of Origani that you have mentioned in your review.

Kindest, Origani Family x

Rated 4 out of 5 stars

Smells nice, satin finishes

I was recommended by Pavi of using the Body Vitamin Butter Magnolia from this brand. It smells heavenly, smooth and easy to be applied onto my skin. It also absorbs fast and leaves no oily residue. A good product for my dry skin.

11 June 2021
Unprompted review
Rated 5 out of 5 stars

I got this product from diana

I got this product from diana. She called and say i was selected. Cream dia wangi i suka. She said its good for anti aging and hydration. Well so far so good i wear my skin takde any bad reaction

11 June 2021
Unprompted review
Rated 4 out of 5 stars

Received this nightcream called god's…

Received this nightcream called god's nectar. The smell is veryy niceeeee..i like it it actually feels smooth..thanks to their staff named diana for choosing me to be selected for this product;) !

11 June 2021
Unprompted review
Rated 5 out of 5 stars

it's good to my skin

it's good to my skin. i've have dry skin issues and it helps moisturising my skin it's so comfortable to apply it on my face. shoutout to diana bcs recommended this product to me. highly satisfied

11 June 2021
Unprompted review
Rated 1 out of 5 stars

UNPROFESSIONAL

UNPROFESSIONALS!
They are always reaching out or blocking your way every time you came to pass by in their area. It happen one day when I was In the mall to purchase from Kiel’s but it happen they were already close. And there this certain girl who blocks my way to give me product testing on their facial peel. I find that product nice though, but I don’t have an intention to buy because it too expensive. But then offered me a 30% Manager’s discount. That made me buy the item. It didn’t stop three she offered me a free Facial, told her I’m in a hurry. But she insisted it would only take 15 min. The 15 min lasted an hour and keep on pushing me to buy this perfection X machine She used on the facial, that is 400,000!! Every time I turn them down they have a counter attack offer!! 50%, free services, 24 months to pay, lifetime warranty. That’s way too much. They won’t let you out! Are these guys knows a little respect with their customers? It makes me wonder now if their products is really that good they don’t have to push their customers? So my advice don’t ever give these people your time..

16 May 2021
Unprompted review
Origani logo

Reply from Origani

Thank you for your feedback and we sincerely apologise for the unwanted experience you have had in one of our stores. This is not the experience we want our customers to have, whether it be in store or with a product and we value feedback of all types whether it be positive or negative.

If you wish to discuss this further with our team please feel free to contact the head office customer service on service@origani.com.au

Kindest, Origani Family x

Rated 1 out of 5 stars

ZG-S zero gravity perfectio (silver)with a faulty problem and customer service is unacceptable

I have bought this device in May of the year 2019, after several times use in the first month then I found the battery can not be fully charged. Every time the green light is on, it only lasts 1 or 2 times, I have used it for a couple of minutes every time. Nearly two years now I'm still waiting for the replacement of the faulty device but they refused to change it. If you don't want to waste your money and time, my advice is "don't buy", as it would give you lots of trouble as the customer service of the Origani NZ branch is really unacceptable.

10 May 2021
Unprompted review
Origani logo

Reply from Origani

Thank you for your feedback and we sincerely apologise for the unwanted experience you have had with a product that was purchased in one of our stores. This is not the experience we want our customers to have, whether it be in store or with a product and we value feedback of all types whether it be positive or negative.

If you wish to discuss this further with our team please feel free to contact the head office customer service on service@origani.com.au

Kindest, Origani Family x

Rated 3 out of 5 stars

I came for a free facial since the…

I came for a free facial since the company contacted me said that I won a free facial as mentioned here. But I was pushed my the manager to buy products that worth 1500MYR. Then, i said that I'm just gonna buy only manuka peel since it's kinda good. But the price is 720MYR!! So pricey!! The manager said that she can give me discount to 380MYR & installment for 3 months. But still how am I going to pay?! Their manager is kind of pushy.
*The facial detox session include:*

*Facial Service* - Using organic ingredients to naturally create collagen providing young radiant skin

*Eye bag treatment* using natural sea salt to reduce eyebags and puffiness

*Eyelid treatment* Stimulates collagen around the eye area

30 April 2021
Unprompted review
Origani logo

Reply from Origani

Thank you for your feedback and we sincerely apologise for the unwanted experience you have had in one of our stores. This is not the experience we want our customers to have, whether it be in store or with a product and we value feedback of all types whether it be positive or negative.

If you wish to discuss this further with our team please feel free to contact the head office customer service on service@origani.com.au

We will pass this onto the team for your region so they can action accordingly.

Kindest, Origani Family x

Rated 5 out of 5 stars

Great products!

I love my Origani products, I use the manuka honey peel, erda firming serum and immortajell eye cream, yes they are pricy but you get what you pay for and I always get a discount when I go to the store.

27 April 2021
Unprompted review

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