Originalplus Reviews 

131
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Pity you can’t submit a negative rating. Similar experience to most people on here, have no idea how I was signed up, and charged two payments of £29.99 before I realised. Went on website to cancel, b... See more

Rated 1 out of 5 stars

I am yet another victim of this SCAM, £29.99 appeared in the pending section of my NatWest bank transactions. Despite immediately calling NW customer service and then their fraud dept the bank has al... See more

Rated 1 out of 5 stars

Original Plus is Blue Forge Media Ltd, company number 7856810 and has 1 Director, Vazquez Liston, Marie Jesus who is Spanish. It legitimately uses the "small print" to charge £29-99 per month after a... See more

Company replied

Rated 1 out of 5 stars

I, like many of your other reviewers found myself 'subscribed' to this service when paying for a genuine purchase. I received no email or contact from them ever but my account was debited for €29.99 f... See more


Contact info

1.2

Bad

TrustScore 1 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(131)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Free to download the Amazon remote and…

Free to download the Amazon remote and 7 days later was charged 29.99 for something that didn't even work or was used.
There was nothing that said there would be future payments

30 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

SG original plus SCAM.

This has happened to so many people. The Apple forum has about 800 people that have had the same happen to them. It’s 10s of thousands of pounds and the banks and Apple don’t want anything to do with it. It’s absolutely shocking….. So as you can see they have replied to this but still won’t answer me on the email provided. And this is still happening to people everyday all over EUROPE. And Apple are still letting it happen like it’s legal.

7 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Unauthorised payments

I’ve had one payment of £29.99 taken out and one pending, I never authorised it, I’ve spoken to my bank and they have stopped anymore payments. You can email them at support @ originalplus com
I have seen one person got a refund, it’s just not on that these companies can do this

30 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Scam scam scam

27 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

refund my money I DID NOT WANT ANY…

refund my money I DID NOT WANT ANY SUBSCRIPTION. YOU STOLE MONEY FROM MY ACCOUNT. I WILL REQUEST AN IMMEDIATE REFUND. YOU DON'T EVEN HAVE ANY DATA ON YOUR WEBSITE, ONLY AN EMAIL ADDRESS. I WILL SEE A RETURN. £29.99 !!!!!!

29 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Paybyphone

Same as other comments - I was downloading a parking app Paybyphone. Charged £29.99 and apparently subscribed to a monthly charge moving forward... Totally unaware that this was happening???

7 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

SCAM COMPANY

This company is a scam, if you are unfortunate enough to fall victim, contact your bank immediately to cancel or they will endeavour to takes £29.99 a month from you.

28 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

I haven't a clue who this company is

I haven't a clue who this company is, but they've raided my bank account for the some of £29.99 I will be onto my bank Monday

27 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

OriginaplusTotal scam

Total scam trying to download APCOA parking app and this lot scammed my card details from me by pretending to be Apcoa. My bank blocked their 50p attempt to verify my card, but I have no idea whether they will fraudulently attempt to steal £29.99 a month from my account. Look at their address: Basebone, a house in Southgate, nothing legitimate about this company. Cancelled my bank card

28 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Totally scammed by thinking this was a…

Totally scammed by thinking this was a hospital parking app. Thanks to the reviews on here I immediately cancelled my bank card. Thank you all

27 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Disgraceful

1/5 seems generous for these cowboys, nonsense streaming site as a front for what is just a scam. Be careful when on public wifi as they seemingly hijack it

26 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

This was a complete scam

This was a complete scam, I had no idea I was authorising this payment and - though I don't remember clearly - I think it seemed to be in connection with another payment which I meant to make.

27 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Scam...

As it happened with many of the other reviewers, I was doing something else on my phone and a card verification came up, which made sense as I was trying to verify my identity for a job application. However, this verification was unrelated, a 50p charge which my bank alerted me about, then I realised it was a subscription which would start charging £29.99 a month... I have just cancelled my cards...

26 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Debit/credit card scam

I was in a pub in London a week ago. I ordered food via the pubs menu app. I was charged a token amount of 50 pence. Monday this week I was debited £29:99 as a subscription charge I knew nothing about. I don’t know how this can in anyway be lawful. It’s an absolute scam. It must be criminal and I wonder if this company is being investigated..
My bank has reimbursed the £29:99. I also cancelled my card.

15 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Scam

Scammed by this company when setting up an account for ordering food in a Southsea restaurant. As with others they took a 50p preauthorised amount then started a 29.99 monthly direct debit. Card cancelled to stop further payments.

17 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

This company is a scam

This company is a scam. While in Italy I got charged for the month of August and September for something that I don't even know what it is . I was trying to top up my cell phone with Iliad mobile a French provider and this link came up, followed by charges in August and September. I have no use for this service since I live in Canada.
I want a credit for two months charged without getting anything in return. On top of all this, their automated contact service suck, they never get back to you as they promise.

25 August 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Scam alert

Had £29'99 taken from my account with no authorisation , they said the money was for subscription that I know nothing about , I have asked them to supply details of what I am supposed to have subscribed to. With no reply . Be aware as they have stolen your details and seek to continue unless you cancel the card . Have now received email telling me that I authorised the subscription and they sent an email confirming the transaction , both claims are untrue there was no email , and even if there was I would have immediately contacted my bank to block it . The first I ever heard of Original plus was when I saw the £29-99 reduction on my account. You only need to look at the dozens of complaints for the same thing from angry posters to understand what's going on here.

5 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

SCAM ALERT!!

SCAM ALERT!!
I tried to pay for parking at a national trust parking area, was asked to "verify the card" by approving a 50p payment, then £29.99 was taken out of my account, I did not authorise this payment i did not purchase any item or service.
SCAM SCAM SCAM.

currently trying to get my money back.
(I have also canceled the card used)!

23 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Scammers

Scammed me for 29.99 through the Uber app. Had no idea when I was asked to verify email and card details with a transaction for 50p that the site was nothing other than Uber. One week later a payment of 29.99 was taken from my account. Luckily bank have refunded as fraud but would advise to cancel card as this company now has your card details.

14 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

They took money out of my account without authorisation

They took money out of my account without authorisation. Luckily my bank have now blocked them and I am in the process of trying to get my money back. Fraudsters

19 October 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look