From start to finish, Eddy Hernandez and the entire Origin support team made purchasing a new gaming pc a breeze! From helping build out the correct specs, to finding the model that is best able to sh... See more
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ORIGIN PC offers lifetime U.S.-based technical support and free US labor for life, giving customers confidence and peace of mind long after their purchase. Whether you need assistance with troubleshooting, upgrades, or repairs, ORIGIN PC’s team is here to help. ORIGIN PC is a high end U.S.-based custom computer manufacturer specializing in high-performance desktops, laptops, and workstations built for gamers, creators, and professionals. Every ORIGIN PC system is hand-assembled and rigorously tested in the United States, ensuring unmatched quality and attention to detail. With extensive customization options, including the latest components, custom paint, and laser focus on customer care, ORIGIN PC delivers systems that are as powerful as they are personal. Choose ORIGIN PC for a computer built to perform and backed by a company dedicated to supporting you for life. Please give us a call or visit our live-chat for questions. We're here for you!!
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Miami, United States
- originpc.com
No history of asking for reviews
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Replied to 90% of negative reviews
Typically replies within 1 week
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I am new to the world of PC gaming
I am new to the world of PC gaming, so I contacted Origin PC to help me with my needs. I’m sure dealing with me was like talking to a child about graphics cards, etc. Odette was incredibly helpful and made the experience so easy, listing out all the best parts for the build and explaining why to buy which part. I am so thankful for the customer service provided, they answered all my questions thoroughly and I feel like I actually learned something. Thank you for your help Odette, you are fantastic!
Great service
Great service, quickly answering my questions about configurations from Odette N.
Chatting with Flex
I was able to live chat with someone really quick and not only that but the person was actually helpful with my questions.
Flex C
Flex C. went the extra mile a few times and made sure that everything went smoothly; it was a real pleasure to work with them.
This was quite a large purchase for me and I had some buyer's remorse a day or two after I initially placed the order, but it is worth every single penny. This is the most top shelf machine I have ever owned as usually I buy a two or three generations back because, frankly, I'm cheap. Ha ha! But I'm not getting any younger and wanted to buy a GREAT machine for once and this is, indeed, a FANTASTIC machine. I'm very happy with it and would easily recommend Origin to anyone looking for a new PC.
Great customer service
Great customer service. It was a great experience from ordering to delivery. The computer is quality build. Customer service was great. Flex with customer support was responsive and pleasant.
Fast Resolution
Minimal time with AI to pass along my issues to a real person, Flex, who was able to handle and explain my issues with a rejected bank charge and also rectify the order placed not showing up in my account.
Oliver was awesome
Oliver was awesome!
I gave him a very specific request, and he was able to walk me through the entire process to get the rig I wanted! Let's GO!!!!
The best way to start your computer journey.
The experience was just over all exceptional. From the customer service to the 24/7 live chat. Origin Pc is always willing to help the customer. Now speaking of the computer itself. There’s nothing that comes close to the quality and performance that Origin Pc obtains in their builds. My pc came undamaged and was shipped quickly.
Flex did an absolutely amazing job…
Flex did an absolutely amazing job guiding me to the correct PC for my son. He explained the black Friday prices and was very professional in his interaction.
Origin PC
The people at origin pc built the system super fast, it works super well, and im having a great time 😄
Why Origin PC
Why Origin PC? As I researched countless competitors the answer became clear on which company to trust with my pc build, Origin. My expectations were blown away. Origin’s outstanding attention to detail, stellar warranty, US based support, and best in class communications have ensured me that this was the best possible choice for me. Eddy, my account specialist, was professional, courteous, and quick to respond to all inquiries I had. Eddy made me feel more than just a customer but a part of the Origin Family. My order was given an expected date of delivery and to my amazement, it arrived 6 days earlier! The attention to detail and care taken for the packaging was next level. I was able to unpack, set up, and start playing games with my friends in no time! Considering the cost of custom pc’s, I wanted to be sure the company I chose cared as much about my build as I did. I can say without hesitation that Origin PC cares! Thank you, Origin PC Family, and special thanks to Eddy! WORTH EVERY PENNY.
Jay F. review
Jay F. helped me a lot. I was struggling to make a PC, and he guided and helped a ton. Thank you so much!
I've been building my own PCs since forever
I've been building my own PCs since the 90s and this is the first time I've bought one built for me. The components offered were pretty much the same components I would've chosen for myself. The service was great, the PC is very nicely put together, and everything was so easy. I don't know how they do it, but it only cost a few $100 more than had I done it myself. Really amazing work and I will definitely use Origin again.
[Edit]
I forgot to say... Another nice thing was there wasn't any bloated software installed. It's a clean out-of-box-experience install of Windows.
Quick response time
Quick response time, accurate and honest. Bryant did a good job of handling a relatively stupid question of mine with grace.
Update had to get more help from Odette N with build recommendations. As I now plan to buy and put in my own GPU. I learned I can request them to pre wire for me so it is easier to install, which I will utilize.
Great experience
First Time Origin Purchase
This was my first time buying a PC from Origin and it was great. The whole process was smooth. Plus Flex C. kept checking in and providing updates. That was a new experience. I appreciated it. My new PC is running great too. It is sooo quiet, my laptop is louder. Anyway, great experience.
Pinnacle of PC building
Everything was sensational from start to finish.Flex and the sales team, the production team, and the delivery were all top tier. My PC came looking perfect and it runs genuinely anything I want at top specs. I will recommended Origin to genuinly everyone I know in the future
I will forever use OriginPC
From the second I bought my new PC, I was informed on what was going on with it. I was lucky enough to have Jay F. as my correspondent. He updated me every step of the way with exactly where my PC was in the process. They gave me a 2 week time until shipment and they had out 10 days before that deadline.
When I received the PC, Jay immediately reached out to make sure I got it and asked if I needed any assistance with setting it up or if I had questions.
This was the best experience I have ever had buying a PC and now, Origin will be the only company I buy a PC from.
Bryant was super helpful helped me in…
Bryant was super helpful helped me in under 5 minutes
Well first and foremost
Well first and foremost, I would like to thank Oliver for being awesome support. Oliver provided me with all the information I needed to know about my purchase. ( I thought it was very nice bc most places aren’t open for a conversation) What I am trying to say here is that ORIGIN PC shows CARE that’s what really warmed my heart lol
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