ORIGIN PC Reviews 545

The support was great and the website and customization software was top notch I would like to spotlight Flex for the awesome customer support>

Odette N did a great job helping me !

I've built 5 PCs over the years, but I just turned 70 and decided my eyesight is so bad that I would have trouble building another one. So I decided to buy a prebuilt instead. My biggest concerns were quality components, build quality and BIOS configuration. I selected Origin because of their good reputation and I liked the components I could select.

I am very happy with the Origin PC purchase process and Oliver's (Sales support) frequent and informative communication from order to delivery. The PC arrived earlier than estimated and in good shape, it booted OK (nothing had shifted in transit) and the build quality looked excellent. I was pleasantly surprised to see that the memory was configured correctly to run at 6000 MT/s (instead of some default lower speed).

So yes, I'm very happy with the PC and my Origin PC transaction!

I sent them a minor "Getting Started" suggestion: Include instructions on how to activate OEM Windows. --- Windows 11 Home reported that it wasn't Active, requires OEM activation. I looked through my paperwork and emails for a key, but couldn't find anything. I then googled "activate OEM Windows" and found a reference that said to click Troubleshoot and it would activate, which it did. I'm computer literate, but this wasn't something I had ever encountered since my builds were normal Windows installs and had a key. This was a minor speed bump, but I suspect it results in a few support calls for you that could be avoided and it would reduce some user frustration.

Cheers,
Roy

An old retired PC gamer who plays BF6, horribly, but still plays. 🤪
--- System Info
Case : OPC Millennium Prime
I/O Port Placement : I/O Port Bottom
Processor: AMD Ryzen 7 9800X3D
Motherboard: MSI PRO X870E-P WiFi
Memory: VENGEANCE RGB 32GB (2x16GB) DDR5 6000MT/s
System Cooling: CORSAIR iCUE LINK TITAN 360 RX RGB AIO
System Fans: Corsair iCUE LINK RX120 RGB
Graphics Cards: NVIDIA GeForce RTX 5080 16GB
Operating System: MS Windows 11 Home
Operating System Drive: Samsung 9100 PRO 2TB
Power Supply: Corsair RM1000x Shift Series PLUS GOLD

I was ordering a laptop for my kid, and not only was it super easy to choose what I wanted for the build, but Eddy Hernandez kept me abreast of the situation on every single step!

He told me when it was received, when it was being built, when it was being programmed, when there was QC being done, and even when it shipped. I have never in my entire life had such a detailed service.

10/10 experience. If I am ordering another custom laptop, Origin is getting my business first!

PC is working great out of the box, was packed expertly and the service member Flex had good communication throughout the whole process. The build is solid and well organized, there wasn't any bloatware as far as I could see beyond the company background. Hopefully I don't have to use the support service but its there if I need it.

Eddie Hernandez want able to help me directly with my issue, but he promptly referred me to someone who could.

Oliver was very helpful and patient with my requests! I truly appreciate the time, effort, and professionalism in providing us with a solution.

Excellent customer support. They also say they can't honor specific or special requests, but they do read them in the comments and try their best (which happened for me!).

Fast,easy, and helpful service and information about my issue that was resolved in just a few minutes.

Jay F
Was very helpful with answering all questions in a timely manner, and resolving a (small) problem involving the Pro Kit very quickly. The rig runs perfectly, no issues at all.

Service rep Oliver kept me well updated on my order, despite me never responding, computer had some buggy issues at first, but were all easily remedied by changing a couple BIOS settings. Runs great; can handle multiple programs on multiple screens. Wiring is clean and doesn't interfere with the aesthetics- 10/10, buying another for my friend.

Jay F. Was there with me every step of the way. Great unit that has meant every expectation! Love it. Jay kept me informed every step through packaging, shipping and actually receiving the unit. I could not be more pleased. Even with a follow just checking on me. Love that personal touch.

I needed a new computer, and while I built my previous two PCs, I didn't feel like building one myself this time. If you look around enthusiast spaces, there will be a lot of anti-prebuilt sentiment, but I wanted to share that I had a positive experience with Origin PC. My desktop, a custom configured Neuron, shipped 2 weeks after I ordered. This was very reasonable, especially considering I reached out to request a change in parts during that time. The representative assigned to me (Flex C.) was responsive and helpful, keeping me updated even during that period between Christmas and New Year's Day when nobody wants to be working. My PC was assembled and packaged with care. (Professional cable management looks so much better than what I'd do myself). And so far, it's running exactly as expected- no crazy invasive bloatware, no proprietary BIOS, just a computer that works as advertised. No complaints.

The website was well organized, making it easy to find the PC that was the right size, the right specs, and the right price for my daughter. Even though I expected delays due to the holiday, my system was built and shipped well within a reasonable time frame, and the customer support assigned to my order, Oliver, was very helpful and engaging through the whole process. I will definitely buy another system for myself through OriginPC again!

The whole reason I came to these guys was because NZXT was out of stock over Christmas. I found a better deal with OriginPC and they could deliver pretty fast, but I was skeptical at first because I hesitant to trust anyone new for PCs.

They totaly exceeded my expectation (and by they, I specifically mean Bryant as his name was on the updates) - between Christmas and New Years they were actively updating the ticket and getting it all setup and I got it the day after New Years which was amazing timing. Not only was the deal cheaper than NZXT but it came with like a huge LED mousepad, Corsair headphones, and just a bunch of peripherals, and the T-Shirt they sent is really nice quality. The packaging was Grade A as well as the computer itself of course. Really happy I stumbled across this company

Liked the tech help on configuration, disliked the fact that I just bought a PC through Origin and was going to buy another, but the price is greater than MCI by $700 and no additional discount was offered.

I have been researching a new custom laptop after the nightmare experience I had with a 3K+ machine I purchased from Eluktronics through XoticPC almost 3 years ago. After almost a month of reviewing multiple companies and products, I finally settled on OriginPC.com. From the moment I contacted them the experience was amazing, their customer service was beyond reproach. I bought their 18in EON with a NVIDIA 5080 card and received it in less than a week. I purposely waited to write a review till I used the machine for a few days and the machine is flawless and runs like beast, albeit the quietest beast I have owned. I have never seen a machine run as quiet and smooth as this one and they have mastered the cooling when its running challenging games. Everything about the experience with Origin has been flawless from their customer service to the performance of their product. I highly recommend their products. I love my new laptop and I will be a return customer.

I bought a 4000$ millennium MILLENNIUM pc! Flex was the person overseeing my computer. The build time was fast. Just be aware if you do the basic travel time then you might be looking at about a week before it delivers. Only had 1 minor issue on the start up but it ships without any issues and so far the pc has ran perfectly. Very happy with the purchase.

From start to finish, Eddy Hernandez and the entire Origin support team made purchasing a new gaming pc a breeze! From helping build out the correct specs, to finding the model that is best able to ship to Europe, Eddy and his team's communication was almost instantaneous throughout the entire process. I am blown away at the final product as well. The CLEANEST build I've seen and everything worked perfectly straight out of the box. If you don't want to deal with the hassle of buying parts (in this bloated market) and putting it all together yourself I highly suggest Origin PC. You will not be dissapointed. 5 STARS to Eddy and his team!

To Eddy and the team at Origin PC

I was doing some routine maintenance on the system this week (Threadripper 9995WX / RTX 6000 / 256GB) and realized I wanted to send a quick note of appreciation.

Looking back, I really valued that your team didn’t try to upsell memory or push back on the configuration I specced. I had a very specific architecture in mind, and you simply executed it — clean setup, rock solid, exactly as requested.

As I head into 2026, I’m starting to populate the PCIe lanes with some specialized inference hardware (LPU / SRAM), and the foundation you delivered has made that straightforward.

Thanks again for a great build and a professional experience.

Best,
Jimmy