Still haven't received my order from 13/11/22, even though I have been asked to place a review. I have contacted customer services twice now and still haven't received a reply. Not impressed!
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See what reviewers are saying
What I love about Origins Of Beauty is the knowledge that every product on the website for me to purchase has been strictly selected as a product from a company that is ethical organic vegan and eart... See more
I don't want to write a review, because you haven't given me enough time to relish my new eyeliner, superb , so far. I thank you for letting me be your valued short termed customer! As I'm moving to a... See more
Company replied
Recently purchased the compagnie de Provence liquid soap and my husband loved it so much he asked me to purchase a second bottle. I love the range of products and the many unique brands that you don’t... See more
Company replied
Company details
- Health and beauty shop
- Beauty product supplier
- Beauty supply store
- Cosmetics Industry
- Cosmetics shop
- E-commerce service
Written by the company
We retail natural, organic, vegan and ethically produced beauty, skincare and wellbeing products. We believe that natural beauty and wellbeing is derived from nature's own ingredients.
Contact info
Arquen House, 4-6 Spicer Street, AL3 4PQ, St Albans, Hertfordshire, United Kingdom
- info@originsofbeauty.com
- originsofbeauty.com
I’ve been using Origins of Beauty for…
I’ve been using Origins of Beauty for products Since my babies were born and I simply couldn’t use anything else! Thankyou Origins of Beauty for introducing me to such kind, natural and toxin free products perfect for babies skin!
15 May 2019
Unprompted review
Reply from Guilt Free Beauty and Wellbeing®
You're most welcome and we are happy to have introduced you to toxin free and cruelty free products! We are equally trilled that you love using them on your babies' tender skin and hope that you will continue to indulge in 'Guilt Free Beauty and Wellbeing'® with us!
You would get 5 stars but I'm not a fan…
You would get 5 stars but I'm not a fan of being spammed for feedback.
28 April 2019
Unprompted review
Reply from Guilt Free Beauty and Wellbeing®
We are sorry that you feel this way and apologise for any inconvenience caused. We can assure you that we do not send Spam emails as emails sent to our customers are linked to the transaction.
As a business we have a legitimate interest to ask feedback from our customers about our service and products to allow us to grow and improve. Trustpilot is a reputable platform for impartial reviews of service and that's why we use them. You would have received only a reminder email from Trustpilot after the initial request for the review and one email from ourselves on customer satisfaction.
Thank you so much for your feedback as any feedback is appreciated.
Great product and fabulous customer…
Great product and fabulous customer service. Will definitely use again.
27 April 2019
Unprompted review
Reply from Guilt Free Beauty and Wellbeing®
This is wonderful! Thank you so much for the lovely review. Good customer service is very important to us and we are happy when our customers are happy! We look forward to your future orders :-)
There were some shipping issues
There were some shipping issues, but their customer service was very responsive so I would say they're an overall good company to shop with.
6 March 2019
Unprompted review
Reply from Guilt Free Beauty and Wellbeing®
Thank you so much for your honest feedback and we are so pleased that you are satisfied with our customer service. We thank you for your understanding and patience whilst we tried to resolve the issue with our carrier. We look forward to having your custom again.
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