Orizele Reviews 

256
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 256 reviews, most reviewers were let down by their experience overall. Consumers expressed deep frustration because their purchases did not arrive on time for important events, while online tracking information often remained stuck on label creation without providing any meaningful updates. Some reviewers were not happy with the extremely poor quality of the fabrics, noting that the clothing looked completely different from the website images and featured completely incorrect sizing. People also mentioned that emails went completely unanswered for weeks, and securing any form of monetary compensation, full refund, or return label proved nearly impossible after placing their orders.

What people talk about most

Order

Reviewers express deep disappointment regarding their order experiences due to severe delivery delays and... See more

Delivery service

Customers had negative experiences with delivery service, reporting severe delays compared to the promised... See more

Product

Customers consistently note negative experiences with product quality and sizing. Reviewers frequently report... See more

Refund

Users describe negative interactions with refund requests, highlighting long delays and poor communication.... See more

Response time

Reviewers highlight negative aspects of response time, consistently reporting that emails are ignored or left... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Biggest mistake i made was not reading the reviews before order my regret. The suit came after ages and oh my god the quality is soo poor and sizes not correct. Others are bang on that the respons... See more

Rated 1 out of 5 stars

Hasn’t been delivered. I ordered a jacket on 7th July, today is 22nd July and my jacket hasn’t been delivered yet. The tracking code doesn’t provide any information apart from the fact that th... See more

Rated 1 out of 5 stars

Orizelle's advert promises speedy delivery lol, five weeks later and my shirt still hasn't arrived. Then, they have the cheek to email me a week ago asking if I'm enjoying wearing the shirt they sent.... See more

Rated 1 out of 5 stars

There is no actual tracking, it just says in processing even after 2 weeks of purchase. Mail them and there is no response, cant say when the item will arrive nor can cancel the purchase. All the... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

256 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(256)

256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute scammers DO NOT USE AVOID IF…

Absolute scammers DO NOT USE AVOID IF YOU DONT WANT YOUR MONEY STOLEN. 1 week later and my package has not even left its destination. 5 emails later, not 1 single reply... SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS SCAMMERS

21 June 2026
Unprompted review
Rated 1 out of 5 stars

Shocking company

Shocking company. Avoid avoid avoid! I have sent customer services over 10 emails about my missing order. No reply absolute worst complany. Now having to claim a refund through my bank instead.

13 June 2026
Unprompted review
Rated 1 out of 5 stars

0 STARS

0 STARS
THIEVING BASTARDS
DON'T WASTE YOUR MONEY ON THESE RATS
ORDERED 7TH OF JUNE AND HAD NO UPDATES AND CUSTOMER SERVICE DOESN'T EXIST.

7 June 2026
Unprompted review
Rated 1 out of 5 stars

Total scam !!!

Total scam !!!! My suits have not arrived !
Generic customer service email just bounces back undeliverable - phone number is to a Dutch mailbox !! DO NOT USE THIS COMPANY !!!!!!!!!!!!!!!!!
SCAM SCAM SCAM SCAM !

20 June 2026
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could. Never received my order, never received a reply to my email but keep receiving emails from them asking if I’m enjoying my piece. I did dispute with my bank and received a refund but I would avoid this website

19 June 2026
Unprompted review
Rated 1 out of 5 stars

AWFUL!

AWFUL!! AVOID AVOID AVOID.

Item arrived not as advertised and it's not true to size. I've requested a refund 3 times and to no avail.

Emails get ignored and the customer phone line says 'mailbox full' probably been charged more than the product trying to reach them on the phone for a return.

All I wanted was a return label- do not bother buying ANYTHING from here.

19 June 2026
Unprompted review
Rated 1 out of 5 stars

I wish I’d read reviews before…

I wish I’d read reviews before ordering!!
My order tracking has not updated since 8th June. Emailed several times as this was needed for today. Crappy emails back with no real resolution. Just want my money back!! AVOID AT ALL COSTS!!!

18 June 2026
Unprompted review
Rated 1 out of 5 stars

I wish I had read the reviews before…

I wish I had read the reviews before ordering from this company. Ordered a suit for my son’s prom and it hasn’t arrived. I’ve emailed them numerous times and has no response. Terrible company with terrible customer service. Would give zero stars if I could! Do better!!!!!

4 June 2026
Unprompted review

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