Orlando Haunts Reviews 34

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Loved Ben. I like ghost tours because you can often get a feel of the history of a place or a sense of the people. Ben understood very quickly that I enjoy a tongue-in-cheek approach and modeled his... See more

Company replied

Rated 4 out of 5 stars

While not the tour guides fault, it was particularly loud on the streets the night that we went and with the loud music pumping out of clubs, car motors, bike bells, people on microphones giving speec... See more

Company replied

Rated 5 out of 5 stars

Donna was wonderful. It was a cold night but the thrills chilled us even more thanks to Donna's conversational storytelling style. Not only did we learn about these creepy locations but my friend kep... See more

Company replied

Rated 5 out of 5 stars

It was so easy to purchase and view my tickets and meeting spot. The tour guide, Ariel, even reached out to us to make sure we got there early because of a parade happening in the area that day so tra... See more

Company replied

Company details

  1. Tour operator

Written by the company

You may think of Orlando as the theme park capital of the world, but this magic kingdom has a hidden history filled with tragedy and mystery. Join us for a night of frights and fun as we recount O-Town’s stories of rumrunners, vaudeville performers, and conflict that have led to a series of hauntings still experienced by visitors and locals to this day. Tours are held nightly, rain or shine!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

34 reviews

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Rated 5 out of 5 stars
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Reply from Orlando Haunts

Hello, Roger! We truly appreciate your eerie-some feedback! It’s great to know you enjoyed the tour rain or shine. Hope to welcome you back again soon!

Rated 5 out of 5 stars

Ariel made the tour very personal

Ariel made the tour very personal, informative, and enjoyable!

5 March 2026
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Reply from Orlando Haunts

Hello, Madisyn! We truly appreciate your feedback. Ariel will be excited to hear she made the tour engaging and enjoyable. We hope to guide you again for more memorable experiences and a touch of the supernatural.

Rated 5 out of 5 stars

Loved Ben

Loved Ben. I like ghost tours because you can often get a feel of the history of a place or a sense of the people. Ben understood very quickly that I enjoy a tongue-in-cheek approach and modeled his delivery wonderfully.
I would and do suggest this ghost tour to anyone who wants to see some of the history that is still present in Orlando.

26 February 2026
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Reply from Orlando Haunts

Thank you for the wonderful review! We’re so glad Ben made the tour fun and matched your style perfectly. We appreciate your recommendation and hope to see you again for more of Orlando’s ghostly history!

Rated 5 out of 5 stars

Excellent tour

Excellent tour — fun to learn some of the creepy history of Orlando! Our guide, Paul was awesome!

14 February 2026
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Reply from Orlando Haunts

Thank you for the wonderful review! We’re thrilled you enjoyed learning Orlando’s creepy history and that Paul made the tour so awesome!

Rated 5 out of 5 stars

Fun Times with Orlando Haunts

The staff at Orlando Haunts was great!! My wife and I had a change in plans and asked to change our tour night. Orlando Haunts did so with no problems and was very kind about it. Once we went on the tour, our experience was fun! Ben was an engaging tour guide and seemed well versed in the history of the buildings on the tour. We highly recommend this tour to anyone who is looking for a fun and spooky night in Downtown Orlando!

8 February 2026
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Reply from Orlando Haunts

Thank you for the fantastic review! We’re glad our team made your rescheduling easy and that you enjoyed the tour. Ben is thrilled you found him engaging, and we appreciate your high recommendation for a spooky night in Downtown Orlando!

Rated 4 out of 5 stars

Lily gave a great tour and was very…

Lily gave a great tour and was very knowledgeable about the buildings and events surrounding the ghosting.

25 January 2026
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Reply from Orlando Haunts

Thank you for the fantastic review! We’re thrilled Lily made the tour so informative and shared her expertise about the buildings and ghostly events. We’d love to have you join us again soon!

Rated 5 out of 5 stars

Would do again!

The experience was not only fantastic but quite informative! My girlfriend and I would do the tour again if we go back to Orlando!

31 December 2025
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Reply from Orlando Haunts

Hi, Jordy! Thank you for your kind feedback! We’re happy to hear you enjoyed the experience and found it informative. We hope to see you again on your next trip to Orlando.

Rated 5 out of 5 stars

Did the tour tonight and had a great…

Did the tour tonight and had a great time! Our tour guide, Paul was knowledgeable and very funny and nice, kind as well. engaged with everyone there! we learned a lot about the history of Orlando. We also had a paranormal experience on the tour!

3 November 2025
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Reply from Orlando Haunts

Hello, Kristina! We’re so glad you had a great time on the tour and enjoyed learning about Orlando’s history! Paul will be thrilled to hear your kind words about his humor, knowledge, and engagement. Thank you for sharing, and we hope to welcome you back soon!

Rated 5 out of 5 stars

Paul was our tour guide

Paul was our tour guide ,
He’s got that rare talent spooky enough to give you chills, fun enough to keep you smiling , such a great night! Definitely recommended

29 October 2025
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Reply from Orlando Haunts

Paul will be so happy to hear this—he has a real knack for mixing chills with laughs! Sounds like it was a memorable evening. Come back and uncover even more haunted tales with us!

Rated 5 out of 5 stars

What a great time!!

It was so easy to purchase and view my tickets and meeting spot. The tour guide, Ariel, even reached out to us to make sure we got there early because of a parade happening in the area that day so traffic was heavier than usual which I appreciated. She was amazing during the tour as well! She was very informative and friendly.

18 October 2025
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Reply from Orlando Haunts

Hello, Sami! Thank you for your wonderful feedback! We’re glad the ticketing was easy and Ariel’s thoughtful communication helped with the parade situation. We’ll be sure to pass your compliments to her. Hope to see you again soon!

Rated 5 out of 5 stars

What a good tour!

Taylor was very full of information and you could tell she loves what she does! Lots of history of Orlando and it's haunts!

14 October 2025
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Reply from Orlando Haunts

Hello, Brigit! We appreciate your kind words! Taylor’s love for what she does really makes the tour special. We’ll share your praise with her and hope to see you again!

Rated 5 out of 5 stars

We loved this tour

We loved this tour! Ben, our guide, made it really fun and enjoyable. We did the 1 hour tour, but definitely could’ve done more. Ben told cool stories and dressed up for the part. Next time we are back in Orlando, we will be using this ghost tour again!

2 October 2025
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Reply from Orlando Haunts

Hello Kyra, thank you so much for joining us! We’re thrilled you had such a fun time with Ben—he really knows how to bring the stories (and spirits!) to life. We can’t wait to have you back for another tour next time you’re in Orlando!

Rated 5 out of 5 stars

Great Tour

This was a fun tour. Our tour guide was very knowledgeable. Being an empath myself I felt the presence of the spirits around us as we went from place to place.

25 August 2025
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Reply from Orlando Haunts

Hello Amanda, what a unique connection to the experience! We're so happy to hear you had such a wonderful time with your guide. We hope your next visit is just around the corner.

Rated 4 out of 5 stars

Interesting Ghost Tour

Nice, knowledgable guide. Good stories! Just wish is was a little longer for the price.

9 July 2025
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Reply from Orlando Haunts

Thanks for joining us! We're glad you enjoyed the guide and stories. We appreciate the feedback and will definitely take the tour length into consideration!

Rated 5 out of 5 stars

Pretty sure our guide was a vampire

Pretty sure our guide was a vampire. Walked all around Orlando and heard some scary stories and history of buildings. Very nice tour. Interesting characters in DT Orlando too.

28 May 2025
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Reply from Orlando Haunts

Thank you for the 5-star review! We’re glad your guide’s mysterious vibe added to the spooky fun. It’s great to hear you enjoyed the stories and characters throughout Downtown Orlando!

Rated 4 out of 5 stars

Great! Interesting! Amusing!..... When we could hear.

While not the tour guides fault, it was particularly loud on the streets the night that we went and with the loud music pumping out of clubs, car motors, bike bells, people on microphones giving speeches etc, it was hard to hear our guide at times because his volume just wasn't as loud as theirs. I think a Mic pack would benefit the guide to save their voice and enable the guests to hear better. There were some very fascinating stories about downtown Orlando that I had never heard of before! Our guide was very passionate about what he spoke of and got very animated when telling his stories.

31 May 2025
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Reply from Orlando Haunts

We completely understand how the vibrant streets of downtown Orlando can sometimes create unexpected challenges during the tour. Your suggestion about a mic pack is truly valuable and we are actively exploring ways to make sure every guest can hear our guides clearly. Thank you for your thoughtful and honest feedback! We're thrilled you found the stories fascinating and appreciated the passion behind them. Hope to welcome you back for an even better experience next time!

Rated 5 out of 5 stars

A fascinating tour around Orlando's old…

A fascinating tour around Orlando's old "haunts". Had a great time with our guide and the people on the tour.

8 February 2025
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Reply from Orlando Haunts

Thank you for the wonderful review! We’re thrilled you had a great time exploring Orlando’s hidden gems with us and enjoyed the company of your fellow tour-goers!

Rated 5 out of 5 stars

Our guide (Donna) was great!

Our guide, Donna, has terrific wit - we really enjoyed her! She obviously has a terrific passion for history and puts a lot of effort into telling terrific and informative stories. We truly enjoyed her style.

25 December 2024
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Reply from Orlando Haunts

Thank you for your feedback! We’re so glad you had a great time with Donna and that her wit and passion for history made the tour so enjoyable. We’ll definitely pass your compliments along to her. We hope to see you again for more informative and fun tours!

Rated 5 out of 5 stars

Cold night but the spooky stories made us shiver more!

Donna was wonderful. It was a cold night but the thrills chilled us even more thanks to Donna's conversational storytelling style. Not only did we learn about these creepy locations but my friend kept feeling "things" from all these residual vibrations.
Great fun and educational!

22 December 2024
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Reply from Orlando Haunts

Hi, Fernando! We truly appreciate your feedback! It’s great to hear that Donna’s conversational storytelling and the thrilling atmosphere made the night unforgettable. We’ll make sure to share your compliments with her. We can’t wait to have you back for another exciting and educational tour!

Rated 5 out of 5 stars

Great Haunts Orlando

Our tour guide was awesome. He was very knowledgeable of the area and the information he was conveying. He had a wonderful sense of humor which made it even better. The next time I visit Orlando I will definitely book another tour.

13 December 2024
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Reply from Orlando Haunts

Thank you for the perfect rating! We're happy to hear you enjoyed the tour and that our guide made it memorable. We can’t wait to welcome you back on your next visit!

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