Orramanleather Reviews 321

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 293 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the premium leather, craftsmanship, and durability of items like belts and wallets. Many appreciate the attention to detail, the beautiful packaging, and the overall feeling of receiving a high-quality, long-lasting item. The customer service is frequently described as amazing, with staff being helpful, responsive, and effectively resolving issues. However, some people were dissatisfied with the delivery service, experiencing significant delays, lost orders, and a lack of communication regarding shipping updates. These customers felt that delivery times were longer than expected and that the company could be more upfront about potential lead times.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as excellent, high-quality,... See more

Quality

People report positive experiences with quality, consistently praising the premium leather and excellent... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting quick and prompt... See more

Customer service

Users describe positive interactions with customer service, often highlighting it as exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The belt received was great - premium quality leather & buckle, lovely colour, premium packaging - I'm sure I'll have it for a long time. Unfortunately it raises a question though: If my daughter hadn... See more

Rated 5 out of 5 stars

I ordered a belt for my husband but when it arrived it was too small (my fault probably). I contacted the company who immediately sent out another belt. I returned the belt we had which was over £10... See more

Company replied

Rated 5 out of 5 stars

I've ordered a few different items from Orraman. I initially ordered myself a belt while on sale and after being blown away by the build quality and suppleness of the leather I have since ordered... See more

Rated 5 out of 5 stars

I've never heard of this company before. I was skeptical, but after seeing what I've ordered. Ive seen the clip and thought ok. The belt arrived beautifully packed, and the quality along with the work... See more

Company replied


Company details

  1. #10 of 28 best companies in Leather Goods Shop
  2. #14 of 25 best companies in Art Handcraft
  3. #4 of 8 best companies in Belt shop
  4. #30 of 62 best companies in Craft shop
  5. #88 of 287 best companies in Fashion accessories shop
  6. #144 of 377 best companies in Gift shop

Written by the company

We are Orraman Leather, a small but ambitious team based on the west coast of Scotland, dedicated to crafting fine leather goods that last a lifetime. What started as a one-man workshop has grown into a team bound by a passion for craftsmanship, respect for heritage, and a relentless drive for quality. Together, we design, cut, stitch, and finish every belt, wallet, and accessory by hand using only full-grain, vegetable-tanned leather. This is leather that carries history in its fibres, chosen not only for its durability but for the way it ages with character and strength. Our workshop runs on collaboration and shared purpose. Each member of our small team brings their own fire and skill to the craft, but we’re united by a common goal: to honour Scotland’s heritage while pushing leatherwork into the modern age. Every piece that leaves our hands is a reflection of who we are as a team: hardworking, passionate, and committed to building something meaningful. When you buy from Orraman, you’re not just buying leather goods; you’re supporting a team that believes in tradition, legacy, and doing things the right way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

321 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great products with exceptional…

Great products with exceptional quality.

I have now purchased two belts as the quality is second to none. The belt itself is close to twice as thick as the belt it replaces and the detailing on the belt is fantastic.

Orraman Leather were also great in helping resolve an issue where I accidentally selected the wrong belt combination on the website. They were quick to rectify the issue and got the correct belt to me within a couple of days.

Would definitley recommend and would not hesitate to buy again.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Belt, Great Customer Service

I ordered a belt for my husband but when it arrived it was too small (my fault probably). I contacted the company who immediately sent out another belt. I returned the belt we had which was over £10 in postage, but didn't mind as they had been so efficient at sending a replacement.
If you like a bit of extra belt through the loop, order the next size up.

4 March 2026
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Reply from Orramanleather

Hey Emma,
Glad to get the sizing sorted out for you!
May the belt last.

Best,
-Stefy

Rated 4 out of 5 stars

Great quality but a very hard belt

Great quality but a very hard belt. Arrived fast

11 March 2026
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Reply from Orramanleather

Hey George! I replied on your other review too, but just to reiterate - the belt will soften with use as it builds patina with you.
Cheers for your order!
-Stefy

Rated 5 out of 5 stars

Belt 4 and counting

From order to deliver was speedy, which is always a winner!
The belt itself is expertly crafted with a great, supple, sturdy (and great smelling) black leather. The hardware feels weight and substantial. Looking forward to the many years this belt has got in it

11 March 2026
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Reply from Orramanleather

Hey Jon. That's grand to know you're building a collection!
It's important to send out proper, lasting items in this age of questionable quality - even from reputable big brands.
Glad to sort it :)
-
Best,
-Stefy

Rated 5 out of 5 stars

Put it on hasn't been off!


Put it on hasn't been off!

My new favourite, if there was ever such a thing as a tailored belt ...this is it!

Quality, and crafting is exemplary. Has a heavy duty 'lifetime' feel.

I'd love an option of the same quality built for suits.

There's an obvious pride in sourcing quality products and crafting these belts.

Wonderful to actually talk with the craftsman , a very human approach to customer engagement .

If your having any doubts, put them aside you will not be disappointed .

17 March 2026
Unprompted review
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Reply from Orramanleather

What a brilliant review, Craig - thank you!
Glad to sort you out with a proper belt.

Suit belts are in the works! Will be released in the next month or so.
Really appreciate your words and the chat!

Best,
-Stefy

Rated 5 out of 5 stars

Very good team !

Very good team !

Good quality items and great
customer service !

I have an issue with the size of my belt , Stefy was very helpful .

Sort my problem very quickly and efficiently for me .

15 March 2026
Unprompted review
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Reply from Orramanleather

Hey Ivan. Glad to sort things for you!
Take care.
-
-Stefy

Rated 5 out of 5 stars

Stunning quality products

I have been a customer of Orraman leather for a couple of years now. Initially, like some other customers I had a few issues with lack of communication and emails not being replied to (they are much better now!)
However, the sheer quality of the product far far outweighs the initial problems and I am constantly blown away by the beauty and construction of their gear.
I have also had an almost bespoke level of service of late, with the team seemingly taking customer service to a new level (certainly for me anyway).
I now have a ‘collection’ of their wallets and belts and I have not seen better craftsmanship anywhere.
I wholeheartedly recommend them and their superb products.

14 March 2026
Unprompted review
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Reply from Orramanleather

Hey Matt.
Ah, this is a wonderful review to read - thank you so much.
We have all really embraced trying to care better for customers by expanding the team and distributing sections of the business to Chris or myself. Employing Mike to deal with the brunt of emails has been a Godsend too.
Been great to chat with you and we are grateful you enjoy the quality!
Take care.
-Stefy

Rated 5 out of 5 stars

Great belt

Great product, well made and very promptly despatched in nice packaging. May well buy more leather goods from Orraman!

3 March 2026
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Reply from Orramanleather

Hey Stewart! Ah, thank you on your compliments. The packaging still needs some work, but we are very proud of the wee parcel boxes. May your belt last the ages!
-Stefy

Rated 5 out of 5 stars

Lovely

Lovely hand crafted belt you can tell its quality, I love it. Thanks

2 March 2026
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Reply from Orramanleather

Hey Anthony. That's superb to read. Thank you for your order and long may your belt last!
-Stefy

Rated 5 out of 5 stars

Exceptional Craftsmanship in Every Detail

I purchased The Chieftain – Rivers of Scotland as a college graduation gift for my son, who has a deep appreciation for Scottish history and culture, and I couldn't be more pleased with the result. From the moment it arrived, the attention to detail was evident. The hand-stitching is clean, precise, and speaks to a level of craftsmanship that's increasingly rare. The inclusion of tartan is a genuinely thoughtful touch that elevates this beyond a simple accessory into something with real character and meaning. The packaging and presentation were equally impressive, making it feel like a gift worthy of the occasion from the first moment it was opened. For anyone looking to give something that blends practicality with authentic Scottish craftmanship, this wallet delivers on every front.

1 March 2026
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Reply from Orramanleather

Thank you so much for this incredible feedback! Chris is a remarkable craftman and I'm so glad we could have such a positive response with our Chieftain.
All the best!
-Stefy

Rated 5 out of 5 stars

Great quality belt and fast delivery

Great quality belt and fast delivery. Highly recommended.

26 February 2026
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Reply from Orramanleather

Hey Anthony. That's brilliant to read! I'm grateful you appreciate the craftsmanship and long may your belt last :)
-Stefy

Rated 5 out of 5 stars

Product is great

Product is great. More communication about expected delivery date would be good.

26 February 2026
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Reply from Orramanleather

Hey John. I'm glad you appreciate the belts!
Apologies on the 3-day wait for your belt; we try and get belts out next-day, but depending on order volume and the nature of each belt being hand-crafted to order - it can be extended a touch.
May your belts last!
All the best.
-Stefy

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