Orramanleather Reviews 322

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 293 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the premium leather, craftsmanship, and durability of items like belts and wallets. Many appreciate the attention to detail, the beautiful packaging, and the overall feeling of receiving a high-quality, long-lasting item. The customer service is frequently described as amazing, with staff being helpful, responsive, and effectively resolving issues. However, some people were dissatisfied with the delivery service, experiencing significant delays, lost orders, and a lack of communication regarding shipping updates. These customers felt that delivery times were longer than expected and that the company could be more upfront about potential lead times.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as excellent, high-quality,... See more

Quality

People report positive experiences with quality, consistently praising the premium leather and excellent... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting quick and prompt... See more

Customer service

Users describe positive interactions with customer service, often highlighting it as exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The belt received was great - premium quality leather & buckle, lovely colour, premium packaging - I'm sure I'll have it for a long time. Unfortunately it raises a question though: If my daughter hadn... See more

Rated 5 out of 5 stars

I ordered a belt for my husband but when it arrived it was too small (my fault probably). I contacted the company who immediately sent out another belt. I returned the belt we had which was over £10... See more

Company replied

Rated 5 out of 5 stars

I've ordered a few different items from Orraman. I initially ordered myself a belt while on sale and after being blown away by the build quality and suppleness of the leather I have since ordered... See more

Rated 5 out of 5 stars

I've never heard of this company before. I was skeptical, but after seeing what I've ordered. Ive seen the clip and thought ok. The belt arrived beautifully packed, and the quality along with the work... See more

Company replied


Company details

  1. #10 of 28 best companies in Leather Goods Shop
  2. #14 of 25 best companies in Art Handcraft
  3. #4 of 8 best companies in Belt shop
  4. #30 of 62 best companies in Craft shop
  5. #88 of 287 best companies in Fashion accessories shop
  6. #144 of 377 best companies in Gift shop

Written by the company

We are Orraman Leather, a small but ambitious team based on the west coast of Scotland, dedicated to crafting fine leather goods that last a lifetime. What started as a one-man workshop has grown into a team bound by a passion for craftsmanship, respect for heritage, and a relentless drive for quality. Together, we design, cut, stitch, and finish every belt, wallet, and accessory by hand using only full-grain, vegetable-tanned leather. This is leather that carries history in its fibres, chosen not only for its durability but for the way it ages with character and strength. Our workshop runs on collaboration and shared purpose. Each member of our small team brings their own fire and skill to the craft, but we’re united by a common goal: to honour Scotland’s heritage while pushing leatherwork into the modern age. Every piece that leaves our hands is a reflection of who we are as a team: hardworking, passionate, and committed to building something meaningful. When you buy from Orraman, you’re not just buying leather goods; you’re supporting a team that believes in tradition, legacy, and doing things the right way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

322 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Got two belts both beautifully made and…

Got two belts both beautifully made and the design. Well worth the wait.

22 January 2026
Unprompted review
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Reply from Orramanleather

Hey Jon. I'm glad you're happy with your purchase!
Our wait times for belts have reduced significantly since we've opened a second workshop - thank you for your patience previously!

All the best,
-Stefy

Rated 5 out of 5 stars

Fantastic quality product!

Fantastic quality product!

I ordered 2 belts from here and both came out incredible, fit fantastic and leagues above any branded belt I've had. Highly recommend!

22 January 2026
Unprompted review
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Reply from Orramanleather

Ah, Tom - what a review!
I'm glad our quality was better than other belts you've had - we pride ourselves on producing the highest quality we can.

All the best!
-Stefy

Rated 5 out of 5 stars

Lovely gift, now want one for me :)

Ordered a belt for my partner, it arrived today. From start to finish communication has been very good.
The quality of the belt is lovely and I’ll definitely get another one maybe for myself (maybe the green one). Really nice would recommend and also recommend getting it personalised too.

21 January 2026
Unprompted review
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Reply from Orramanleather

Hey Pamela. Thank you for this lovely review.
We are a small team, but we try our very best to create a brilliant experience for customers. I'm glad you had one!
Long may the belt last!

All the best,
-Stefy

Rated 5 out of 5 stars

The belt is brilliant

The belt is brilliant - clearly well made and built to last. I’d read reviews that suggested it may take a while to arrive - which it did - but I was in no rush and sometimes hand made, quality items cannot be rushed!

2 January 2026
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Reply from Orramanleather

Hey Michael.
Thank you for your review. - Aye, we have had longer wait times in the past, but since opening our second workshop dedicated to belts, we've managed to reduce this significantly.
Long may your belt last!

All the best,
-Stefy

Rated 5 out of 5 stars

Great belt & fantastic customer service

Great belt, love it and the providence being a Scotsman. Best customer service I have encountered. Will order again! Highly recommended!

18 January 2026
Unprompted review
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Reply from Orramanleather

Thank you very much!
Slàinte mhath.
-Stefy

Rated 4 out of 5 stars

Lovely belt, long delivery timescales.

The belt we ordered is a lovely addition to the wardrobe, beautifully made and nicely packaged.
I’ve deducted a star for their poor communication. Like many people after 3 weeks I began to wonder if I had been scammed. Ordered 2nd December, arrived first week in Jan, well buried in their website was a message about long delivery timescales. They should be more upfront about timescales or play catch up with their orders.

30 December 2025
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Reply from Orramanleather

Hey Amanda.
Christmas was a very intense time with more than 1800 belts being crafted by our 2-man team over that time.
We have learned a lot from the unexpected demand and will be much more prepared for this Christmas coming.
We have since opened a new workshop completely dedicated to belt-production to streamline delivery to 1-5 days.

Our cut-off for Christmas delivery was the 1st of December but in hindsight, we should have made that much clearer.

I want to apologise on behalf of the team and thank you for your order.

All the best,

Stefy Goodwin
COO & Lead Belt Crafter
Orraman Leather

Rated 5 out of 5 stars

order on 6th Dec 2025

Update
Wednesday 21st Jan 2026
Stefy COO& Lead Belt Crafter picked up my review below and messaged me, apologised for my 'terrible experience', explained what had happen. It was a very positive, the outcome .... well Stefy was excellent, on Saturday 24th I received a parcel posted on Friday 23rd .....

The belts that are perfect, Stefy was as good as his word and a total gentleman, thank you.

order on 6th Dec 2025, now 11th Jan 2026 still not received belt. little or no response to progressing emails. Chat Bot on the website says order fulfilled .... view your full order details here .... Parcel2Go states 'on its way' dated 5th Jan.

Guess time for phone call to bank to recovery my money. Disappointed

11 January 2026
Unprompted review
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Reply from Orramanleather

Hey Jon. Sorry it took me a while to respond here!
Thank you so much for your updated review, kindness and patience in us working out your issue.

Long may your belts last and thank you for your order.

Do take care of yourself and all the best!

-Stefy

Rated 5 out of 5 stars

Awesome products

Wallets and belts, all of brilliant quality, made it from the homeland to England safe and sound, and ahead of advised timings.

25 November 2025
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Reply from Orramanleather

Hey Jonathan. Glad to sort you out with a proper belt!
A bit of home to carry with you.

All the best!
-Stefy

Rated 5 out of 5 stars

Quality of the product excellent

Quality of the product excellent. Good selection available. I did not anticipate how long it would take to receive the product and some indication of waiting time would have been appreciated.

30 December 2025
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Reply from Orramanleather

Hey Agnes. Thank you for your incredible patience during the intensly buy Christmas period! We were met with unprecedented demand and lead times were significantly affected.
I'm glad to have gotten your belt to you eventually and I'm glad you appreciate it's quality!

All the best,
-Stefy

Rated 5 out of 5 stars

The Belt I ordered was really well…

The Belt I ordered was really well made, exactly as described and delivered well packaged and made the perfect gift for my son, in fact so good I've ordered another for myself

9 December 2025
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Reply from Orramanleather

Thank you so much for your order! It's wonderful to read you appreciated the quality enough to purchase one yourself. Long may they last!

All the best!
-Stefy

Rated 5 out of 5 stars

Beautifully made belt

Beautifully made belt. My husband loves it.

10 December 2025
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Reply from Orramanleather

Hey Catherine. That's great to read! I'm glad your husband appreciates our work :)

All the best!
-Stefy

Rated 5 out of 5 stars

I've never heard of this company…

I've never heard of this company before. I was skeptical, but after seeing what I've ordered. Ive seen the clip and thought ok. The belt arrived beautifully packed, and the quality along with the workmanship is beyond what I expected. Highly recommend this company, there is no other better belts out there.

5 December 2025
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Reply from Orramanleather

What a grand review! Thank you so much :)
Long may your belt last.
-Stefy

Rated 4 out of 5 stars

The proof is in the pudding …received…

The proof is in the pudding …received belt looks quality hopefully it will last, unlike the ones you buy on the high street. Communication could have been better but to be fair we received our belt in time for Christmas. My Octogenerian Dad cuts a cool shape in his belt . I am hoping that they do a re-run of their red or blue tiger camo belt and I will get one too.

2 December 2025
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Reply from Orramanleather

Hi Pamela,

Thank you for taking the time to leave a review and for your kind words on the quality of the belt — that genuinely means a lot to us.

I’m sorry that our communication didn’t meet expectations. December is our busiest period of the year, and while that’s never an excuse, it does mean some replies took longer than we would like. That’s something we’re actively working to improve.

If there’s anything outstanding you’d like help with, please don’t hesitate to get in touch directly and we’ll be more than happy to assist.

Thanks again for your support.

Kind regards,
Chris
Founder, Orraman Leather

Rated 5 out of 5 stars

I'm so pleased with my belts and wallet...

After being burned by "crafter" sellers on Etsy, finding Orraman was a relief. The wallet is butter-soft but surprisingly tough—six weeks of daily abuse from me and there's not a mark on it. Still holds its shape beautifully too. I suspect I'll have it for a very long time.

The belts are excellent. I bought sensible black and brown, then took a punt on the bright green Forrest. I've found myself wearing the green one the most - it looks amazing with loads of different trousers and jeans, I proper love it.

15 October 2025
Rated 5 out of 5 stars

The outback belt

The outback belt - acorn with an antique copper buckle - is a perfect gift for my son. Beautifully crafted and I am pleased with the finishes I chose.
My original order got lost somewhere after dispatch. Chris and Stefi were quickly on the case and a replacement belt was dispatched and received in good time. Delighted, thank you very much.

2 December 2025
Rated 5 out of 5 stars

Good quality product.

I bought a chief belt which I am very pleased with. The quality is of a very high standard and it’s nice to support a small business. I think the company is a one man show and as the products are hand made you have to accept a reasonable waiting time in the end it was worth the wait.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Great quality belts and excellent customer service

I bought 3 belts as gifts and I ordered them separately and so messaged the company to see if they could send them together and refund 2 delivery charges. This was no problem to them with a prompt reply. Belts arrived and were excellent quality and really nice unique packaging. This is a small company making great quality leather goods and very personal high standard customer service. Will order from them agsin

14 December 2025
Unprompted review
Rated 4 out of 5 stars

Personalised wallet - superb gift!

I ordered a personalised wallet intended as a meaningful Christmas gift. After a delay, and a email to ask what was happening with the item, Chris emailed and followed up with a phone call; he could not have been more helpful. He apologised for the delay, explained what had happened and did everything he could to make amends. Not long afterwards we received the most beautiful wallet, completely personalized with engraving and family tartan. It was just how I had envisioned it (only much better).

The packaging, item, and service (after the email nudge) was absolutely brilliant. I could not recommend the product enough and the only thing which stopped this being 5*s was the delay.

Engraved wallet with personalized tartan - absolutely superb and worth every penny to make a beautiful gift completely and uniquely yours.

20 December 2025
Unprompted review

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