ORSOM  Reviews 

89
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Very friendly service at a fair I went to. Offered me samples of everything before I bought and I felt under no obligation to buy. The cheese is excellent!!!

Rated 5 out of 5 stars

Received the "Taste Selection " hamper for my birthday, honestly such a great gift. I had never tried Orsom products before , I am now a regular customer! Winston is my favourite, extra mature, cre... See more

Rated 4 out of 5 stars

Cheeses arrived on time and kept cool with multiple cool bags, that worked well even at 24degrees, (temp on delivery day). Only given 4stars rather than 5 because I ordered a 1kg cheese, but got 5 x20... See more

Rated 5 out of 5 stars

First time we’d ordered any cheese online before. And it proved a wonderfully seamless experience. Very user friendly. Even when we did experience a slight hiccup (of my own making!), there was... See more

Company details

  1. Cheese manufacturer
  2. Cheese shop

Written by the company

Handmade cheese, unique flavours …now that’s Orsom


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

89 reviews

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4.5

All reviews

(89)

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Rated 1 out of 5 stars

Good cheese, rubbish packaging.

As I explained in an email to Orsom, one that they haven’t bothered to reply to, I thought that the packaging was inadequate as the small ‘ice pack’ had melted and would probably be adequate for one or two cheeses, but not the 8 which I ordered. A great shame, as I like their cheese: but not when it has been shipped in essentially an unrefrigerated state.

16 April 2022
Rated 5 out of 5 stars

Good customer service

Good customer service. Telephone call to check whether wanted to wait for full order or have two deliveries. Very pleased with both service and cheese.

14 April 2022
Rated 1 out of 5 stars

Useless

Notified order received and would be sent 6 March. Nothing received by 17 March. I rang and was told by a very flustered employee that company had changed hands and no one available into help."I'ii see if I can find someone to ring you back" Hours later still waiting.

17 March 2022
Rated 5 out of 5 stars

So flavoursome and unique

Thank goodness i’ve found Orsom; a British cheese maker that is easy to get hold of and who make quality cheese that is way better than the supermarkets. Loved the brie - have never tasted anything quite like it. Also tried the aged red Leicester - very nice. Got them all but that’s all i’ve tried so far. Recommend this company; great communication and packaging. A must try.

18 February 2022

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