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Ortto Reviews 1

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TrustScore 3 out of 5

3.2

Software company
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  1. Software company

Written by the company

Autopilot is now Ortto. Ortto, the world’s first complete marketing automation and analytics platform, empowers marketers to execute impressive campaigns that drive business growth. By combining three powerful tools into one platform that's supercharged with AI, teams finally benefit from their marketing automation, customer data, and analytics working together. Sophisticated yet easy-to-use, more than 3,000 customers trust Ortto to understand their impact, discover their next marketing opportunity, and continuously iterate to deliver great customer experiences at scale.

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

unreliable tool, do not use. thank me later

i wish there was an option to give 0 stars.
their system availability/uptime is horrible.
their outages last days, not minutes or hours, while they lie on their status page "We are seeing degraded app performance due to our cloud database provider. We are investigating." whereas in reality the app isnt accessible anymore.
The worst availability and customer support I have ever come across. Anyone who is considering using ortto, save yourself trouble down the road, use something else.

They have had 2 outages lasting for more than 24 hours in past 2 weeks. Imagine burning thousands in your ad spend while your mar-tech stack just stays broken with hardly any customer support!!! I am having to invest a few thousand dollars to urgently refactor my backend code to move out of autopilot(now called ortto). Worst tech decision of my career. I wish a slow painful sunset upon this product.

5 October 2024
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