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OSHA Education Center Reviews 

145
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the courses to be informative, easy to understand, and well-structured, often highlighting the benefit of learning at their own pace and the helpfulness of quizzes and real-life examples. Many appreciated the clear and concise content, along with the visual support that made complex information digestible. The staff received frequent praise for their helpfulness, knowledge, and ability to resolve issues quickly and efficiently. However, some customers also noted issues with the website and user experience, describing it as clunky, difficult to navigate, and not mobile-friendly, which led to frustration and interruptions in their progress. A few other people also felt that the customer service was unhelpful and rigid when technical errors occurred, offering no flexibility or understanding.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the courses clear, complete, and... See more

Product

People report positive experiences with the product, finding the courses informative, interactive, and useful... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and friendly... See more

Website

Customers had ambiguous experiences with the website, with some finding it very difficult to navigate due to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course was thorough and accurate. The were differences between the layout of the course study guide and order of presentations. More real world photos and videos would be helpful particularly when... See more

Company replied

Rated 5 out of 5 stars

I learned a lot with this training the hardest portion for me was the pictogram portion cause I know nothing about hazardous material even tho I have a CDL I've never had any intrest in hauling that m... See more

Company replied

Rated 5 out of 5 stars

He was very helpful. Resolved my issue in under 10 minutes. I was very stressed out about the situation and not having all my order numbers, etc. Despite this Loy was able to help me out expeditious... See more

Company replied

Rated 5 out of 5 stars

Reza was very helpful. Her knowledgeable and patient approach made the entire process very easy and she had my problem resolved very quickly. Thanks to her I was able to get started with my course fas... See more

Company replied


Company details

  1. Educational institution
  2. Career and Education Provider
  3. Education Centre

Written by the company

In partnership with the University of South Florida, an OSHA-authorized online training provider, we offer the 10-hour and 30-hour OSHA outreach training courses in English and Spanish. Our full course library delivers vital safety training designed for a variety of professional industries — from construction and general industry to mining, hazardous waste management, military contracting and more. Whether you're an entry-level worker, an established expert in your field or a safety leader seeking group training for your employees, OSHA Education Center can provide an easy and flexible training experience that keeps you compliant with the laws, standards and regulations that apply to your industry.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

145 reviews

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4.5

All reviews

(145)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Certificate Expiration Explanation

The representative was patient and helped explain something I initially didn't understand regarding a certificate expiration.

15 June 2026
Unprompted review
OSHA Education Center logo

Reply from OSHA Education Center

Hi! We thank you for the kind words, Jordan! We're so glad our representative was able to help clarify the certificate expiration process for you. Making sure our customers feel fully supported and informed is what we strive for every day. We appreciate you choosing OSHA Education Center!

Rated 5 out of 5 stars

Jonathan was great at solving my…

Jonathan was great at solving my problem.

12 June 2026
Unprompted review
OSHA Education Center logo

Reply from OSHA Education Center

Hello, thank you so much for the kind words, Susan! We're thrilled to hear Jonathan was able to help you quickly and effectively. We'll be sure to pass along your feedback to him — it truly makes a difference. We appreciate you choosing OSHA Education Center!

Rated 5 out of 5 stars

It great got into chat right away with…

It great got into chat right away with no problem. The lady help me with no problem and solved my issue in timely manner.

10 June 2026
Unprompted review
OSHA Education Center logo

Reply from OSHA Education Center

Hello, Thank you for your review! We're so glad we could connect with you right away and get your issue resolved quickly. That's exactly the kind of experience we aim to provide. We appreciate you choosing OSHA Education Center!

Rated 1 out of 5 stars

This company took my payment but the…

This company took my payment but the course does not work and I cannot access my account. Customer support ignores messages and refuses to issue a refund. Very disappointing experience. I do not recommend this company.

2 May 2026
Unprompted review
OSHA Education Center logo

Reply from OSHA Education Center

Hi Marcin, we sincerely apologize for the experience you've described. A course that doesn't function properly and an inaccessible account is completely unacceptable, and you absolutely deserve a prompt resolution. We'd like to make this right — please reach out to our support team directly so we can investigate your account access and course issues and ensure your refund request receives the attention it deserves. We're committed to doing better and appreciate you bringing this to our attention.

Rated 1 out of 5 stars

MSHA certification was not valid and…

MSHA certification was not valid and not accepted at the mine. $150 and 8 hours of my life gone. Zero customer support, sent an email and never received any correspondence back then I called and they told me to kick rocks.

19 March 2026
Unprompted review
OSHA Education Center logo

Reply from OSHA Education Center

Hello Matthew, we're truly sorry to hear about your experience. We understand how frustrating and costly it must be to have your certification not accepted after investing your time and money, and we sincerely apologize that our support team failed to respond appropriately when you reached out. This is not the level of service we stand behind. We'd like the opportunity to make this right — we'll be sending you a request via Trustpilot for more information, but you're also welcome to reach us directly at supportspecialist@certus.com.

Rated 1 out of 5 stars

This is a scam of a company who takes…

This is a scam of a company who takes your $ for the OSHA courses. Once completed, if the card never shows up, they state it is the problem of the USPS and will not make good on it. Additionally, They state that you must pay a $60 fee for a replacement card.

26 September 2025
Unprompted review
Rated 1 out of 5 stars

Frustrating Experience

Frustrating Experience – Not Mobile Friendly, Poor Customer Support

I do not recommend using OSHA Education Center.

First, the website is not mobile-friendly—which is unacceptable in 2025. The interface is clunky, buttons are unresponsive, and it constantly logs you out or loops you back to the home screen, especially when trying to complete a course on a phone or tablet. It feels outdated and poorly optimized for modern use.

Second, if you run into an issue and need to retake a course or access expired content, don't expect any support. The customer service team is unhelpful and rigid. Despite being a paying customer, I was offered no flexibility or understanding when a technical error interrupted my progress.

Lastly, the organization does not seem willing to work with existing customers at all. I encountered multiple points where a simple gesture of goodwill or basic troubleshooting would’ve solved the issue—but instead, I was met with canned responses and zero effort to resolve anything.

If you're looking for a smoother and more supportive experience, I recommend using OSHA.com or 360training instead. Their platforms are more reliable, mobile-friendly, and their customer service actually tries to help.

Very disappointing experience overall.

4 August 2025
Unprompted review
Rated 1 out of 5 stars

scam

scam. they d not send you confirmation emails and take money from your account. when you call they have no record of you signing up. Had to go through my credit card to get the transaction stopped

3 April 2025
Unprompted review
Show reviews in all languages. (145 reviews)

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