Very efficient and competant. The flexibility of this online system gives a new dimension to those of us who still prefer a paperwork map over tech. Top marks. It has certainly sorted out the dificul... See more
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Review summary
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Map was delivered on time, well packaged and its usual excellent quality. I downloaded it onto my app, unfortunately when I was planning my route when camping, the newly added one disappeared of my ap... See more
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Bought 2 paper maps. Website isn't the easiest to navigate when you know what you want, but don't let that put you off. Delivery was quick and trouble free (despite being evri). OS maps are excellent.... See more
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Easy to navigate website. Easy to purchase, and very quick delivery...what's not to like! Purchased our first ever laminated map so wasn't sure what to expect, but it's great it folds just like a pa... See more
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4.5
Excellent
348 reviews
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Reply from osmaps.com
Hi Amy
Thank you for your lovely review. Have a fab day!
I first looked at an OS map some 60…
I first looked at an OS map some 60 years ago and have been a fan ever since. Haven't needed them for a few years but a trip to the Lakes and onto the fells make them a necessity. I'm impressed with the waterproof maps I ordered and with the speedy delivery. The ability to download them onto my phone is likely to be very useful.
28 May 2026
Reply from osmaps.com
Hi Dave
Thank you for taking the time to leave such a lovely review. We're delighted to hear that you've been a fan of OS Maps for such a long time, and we're glad to hear that you found the waterproof map you ordered to be useful.
Best of luck with future adventures, and have a lovely rest of your day.
Reply from osmaps.com
Hi Tony, thank you for your lovely review. Have a lovely day!
Paper map brilliant for cyclists
Paper map brilliant for cyclists. Free download means easy use when cycling and the joy of pinning your paper map on the wall for getting the overview and for route planning.
28 May 2026
Reply from osmaps.com
Hi Tracey
Thank you for your fantastic review. We truly appreciate your continuous support and trust in us.
Your excellent review brightens our day and serves as a constant reminder of why we love what we do.
Have a lovely day.
Delivery was good
Delivery was good. Map excellent
The map was as good as ever - we have moved to a country location and I want to be able to locate all footpaths,
Bridleways etc etc
28 May 2026
Reply from osmaps.com
Hi Barrug
Thank you for your lovely feedback regarding the map you ordered. We hope you go on plenty of adventures around your new home.
Have a lovely rest of your day.
Quick delivery
27 May 2026
Reply from osmaps.com
We’re delighted to hear that you were pleased with the quick delivery of your order. Providing a fast and reliable service is very important to us, so it’s great to know we met your expectations.
We appreciate that you have chosen to shop with us, and wish you a lovely day.
Reply from osmaps.com
Thank you very much for taking the time to share your 5‑star feedback on Trustpilot.
We’re delighted to hear that you found our service efficient and that your map arrived in perfect condition. Providing both reliable delivery and ensuring our products reach customers safely is very important to us, so it’s great to know we met your expectations.
Your kind comments are greatly appreciated and will be shared with the team as encouragement to continue delivering high standards across our service.
Thank you once again for your support, and we look forward to assisting you again in the future.
Good product but clunky order system
There is no doubt that the finished product is the bees-knees! I am planning a walk on one of Scotland’s great trails but would have required 4 regular Explorer map sheets had I not gone the custom map route, which allows me to use 2 regular Explorer and three A3 custom at higher scale than normal, at less cost. So what is not to like? Why 4 star not 5?
the order system is clunky I was on a mobile and the map location doesn’t zoom at the time of choice. I used my os map app to try and work out what I was seeing (I had to get as much of a footpath as I could but fiddly at the edge to ensure no omission) , swap back to the website to roughly choose and then then at review I could get a better handle, as at review I could screen zoom the page, before re-editing.
In the basket, each map I produced was only labelled “custom map” but at check out my custom name for the map is given, so why can’t this be shown in basket as the basket gets confusing with multiple custom maps.
The A3 maps come with instructions on the back of how to use a map, while I can see that a school group might want this I don’t and wish it wasn’t there but there’s no option not to print it, which seems a waste of ink.
The map choice must be square to the grid lines, l can see why with normal size but custom A3 has no border with grid numbers and the product would be improved if there was an ability to rotate the map so it may be as if cutting a piece of paper that is A3 from a map in any orientation.
At dispatch I received multiple emails, one for each map (again without custom name) yet they all came in one envelope.
My issues are very specific probably due to the edge of map needing precision in choosing as well as centre (my previous custom maps have been centred on a particular location and edge wasn’t important) and that I ordered multiple different custom at the same time. but the system was clunky.
28 May 2026
Reply from osmaps.com
Thank you for taking the time to share such detailed and constructive feedback on Trustpilot.
We will investigate this and contact you on the email provided.
Thanks again, and we will be in touch shortly.
The only credible maps if youwant to…
The only credible maps if youwant to explore. However I found the website difficult to use.
27 May 2026
Reply from osmaps.com
Thanks for your feedback and we are sorry to hear about your experience with the website.
We will investigate this and contact you on the email provided.
Thanks again, and we will be in touch shortly.
very quick and efficient delivery
27 May 2026
Reply from osmaps.com
We’re delighted to hear that you were pleased with the speed and efficiency of your delivery. Providing a reliable and timely service is very important to us, so it’s great to know we met your expectations.
We appreciate that you have chosen to shop with us, and we wish you a lovely day.
Reply from osmaps.com
We’re delighted to hear that you found our pricing competitive and that your order was delivered quickly. Your kind words are greatly appreciated and mean a great deal to our team.
We are always striving to offer the best products and value to our customers and continue to meet expectations, thank you!
The ordering was easy to use and the…
The ordering was easy to use and the communications were excellent.
26 May 2026
Reply from osmaps.com
We’re delighted to hear that you found the ordering process easy to use and that our communications met your expectations. Providing a smooth and clear customer experience is very important to us, so it’s wonderful to know we’ve achieved this.
Your kind comments are greatly appreciated and will be shared with the team as encouragement to continue delivering high-quality service.
Thank you once again for your support, and we look forward to assisting you again in the future.
The details on these explorer maps is…
The details on these explorer maps is second to none and maps arrived with Royal Mail the next day and ahead of schedule.
27 May 2026
Reply from osmaps.com
We’re delighted to hear that you value the level of detail provided in our Explorer maps, and that your order arrived promptly and ahead of schedule with Royal Mail. Providing high-quality mapping alongside a reliable delivery service is very important to us, so it’s wonderful to know we met your expectations.
Thank you once again for your support, and we look forward to assisting you again in the future.
Interesting Historic Geological Map Reprint.The map was delivered promptly and is…
The map was delivered promptly and is excellent quality as befitting products from OS Maps. It is interesting, a lovely historical reprint and will be a Christmas gift for someone taking an interest in geology.
27 May 2026
Reply from osmaps.com
We’re delighted to hear that you were pleased with the quality of the historical geological map reprint and that it arrived promptly. It’s especially wonderful to know that the map will be given as a Christmas gift for someone with an interest in geology—what a thoughtful choice.
We appreciate that you have chosen to shop with us, and we wish you a lovely day.
Reply from osmaps.com
We’re delighted to hear that you were pleased with the quality of our product and that your order was delivered promptly. Providing both high-quality products and a reliable delivery service is very important to us, so it’s great to know we met your expectations.
Your feedback encourages us to continue working hard to exceed expectations.
It was easy to navigate the website and…
It was easy to navigate the website and the maps were packed well and delivered swiftly.
26 May 2026
Reply from osmaps.com
Thank you very much for taking the time to share your 5‑star feedback on Trustpilot.
We’re delighted to hear that you found our website easy to navigate and that your maps were well packaged and delivered swiftly. Providing a smooth online experience alongside reliable delivery is very important to us, so it’s great to know we met your expectations.
We appreciate that you have chosen to shop with us, and we wish you a lovely day.
Excellent Service
The maps arrived quickly and in good condition.
When I needed help to reset my OSmaps app the support I was given was excellent. I give them full marks.
27 May 2026
Reply from osmaps.com
Thank you very much for taking the time to share your 5‑star feedback on Trustpilot.
We’re delighted to hear that your maps arrived quickly and in good condition. It’s also especially rewarding to know that the support you received when resetting your OS Maps app met your expectations. Providing both reliable products and excellent customer support is very important to us, so your feedback is greatly appreciated.
This review made our day!
Not an easy website to use
Not an easy website to use. Maps are only described as 'Landranger' and something else - stating whether they are the 1:50,000 or 1:25:000 series would help. Also it would be much easier if you could find the map sheet you wanted from a map of the UK with all the sheet numbers superimposed. They used to print these on the back of the maps themselves - now they don't even do that!
27 May 2026
Reply from osmaps.com
We are sorry to hear about your experience with using the website to order paper maps.
We will investigate this and contact you on the email provided.
Thanks, and we will be in touch shortly.
Reply from osmaps.com
We’re delighted to hear that you were able to use your map straight away and that it proved effective for your needs. It’s always rewarding to know our products deliver immediate value and support our customers in their activities.
Your feedback encourages us to continue working hard to exceed expectations.
The map arrived in good time and has…
The map arrived in good time and has been really useful on our travels.
26 May 2026
Reply from osmaps.com
We’re delighted to hear that your map arrived in good time and has proven to be useful during your travels. It’s always rewarding to know our products are supporting customers in making the most of their journeys.
Your kind comments are greatly appreciated and will be shared with the team as encouragement to continue delivering high-quality products and reliable service.
Thank you for choosing us and we wish you a lovely day!
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