Osmotics Cosmeceuticals Reviews 

489
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the various skincare items for providing visible results and leaving skin looking noticeably healthy. People note that the product formulas feel gentle, are highly effective, and fit seamlessly into everyday routines. Furthermore, consumers appreciate the secure packaging and professional presentation of their online purchases. Reviewers also highlight the exceptional customer service, noting that the support team is consistently responsive, helpful, and accommodating. Many loyal buyers express deep satisfaction, stating they have used the brand for many years and will continue doing so.

What people talk about most

Product

Consumers find product to be positive, highlighting visible results and gentle formulas that work well on... See more

Quality

People report positive experiences with quality, highlighting that the items are gentle on sensitive skin,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the team for being very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Blue Copper, now Prime, since it first was introduced over 20 years ago. I have layered in other Osmotics products over the years and have found them all to be excellent. But Blue C... See more

Company replied

Rated 5 out of 5 stars

Osmotic is the only skin care I will use. If you have sensitive skin, their Blue Copper products give results without causing any reaction, burning or blistering. I use this product everyday, my ski... See more

Company replied

Rated 5 out of 5 stars

My Order was not delivered to my address. Osmotics is mailing another package to me with my product. Love this company. Their effort to resolve my issue was very devoted in assuring me that they r... See more

Rated 5 out of 5 stars

My product arrived very quickly, I really like the care that went into the packing of my product too. It looked really nice. Like you know when you open it and see it packed that way that the company... See more

Company replied


Company details

  1. Cosmetics Industry
  2. also in
  3. Cosmetic Products Manufacturer

Written by the company

Science-backed anti-aging skincare from Osmotics — copper-peptide Blue Copper 5 formulas dosed at clinical strength to firm, smooth and renew.


Contact info

4.9

Excellent

TrustScore 5 out of 5

489 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(489)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been purchasing Osmotic products for many years.

I have been purchasing Osmotic products for over 15 years and I have not been disappointed in any of the products I have received. I was shopping in a mall lately and a saleswoman was selling skin care products and came up to me to try to sell me something. She asked what I use on my skin, and I told her Osmotics and when I told her how old I am, 81, she stopped and said keep using them and then left. I highly recommend their products. I received a call not too long ago from Osmotics to let me know their Lipofill product was back in stock. They care about their customers and that is really nice.

26 August 2023
Rated 1 out of 5 stars

I cancelled the order that was…

I cancelled the order that was fraudulently placed in my name but you shipped it anyway. Now I am waiting for a prepaid return label.

27 June 2023
Osmotics Cosmeceuticals logo

Reply from Osmotics Cosmeceuticals

We sincerely apologize for this, you dont have to return your package and rest assured Osmotics is investigating fraudulent orders and at time same time, clearing out your info from our database. Contact us anytime at sales@osmotics.com for further assistance. Thank you!

Rated 5 out of 5 stars

The website offered a discount but upon…

I had an issue with getting the discount code at check out. They immediately resolved the issue and provided a credit. The products are outstanding so I was pleased the customer service is as well.

1 July 2023
Osmotics Cosmeceuticals logo

Reply from Osmotics Cosmeceuticals

Hi Cla, so sorry about this. You should be able to add Coupon Code in your cart before checking out but no worries, just please email sales@osmotics.com for assistance. Thank you for being a valuable customer!

Rated 1 out of 5 stars

I never received any email about my…

I never received any email about my order, about delivery but they certainly got paid.

25 May 2023
Osmotics Cosmeceuticals logo

Reply from Osmotics Cosmeceuticals

We sincerely apologize for this Mary, we double checked and confirmed your order is delivered as per tracking. Please contact us at sales@osmotics.com for further assistance if you really didnt receive your order. Thank you!

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