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Company details

  1. Software company

Information provided by various external sources

Osortoo makes it easy for marketers to efficiently tell their stories and engage their audience whenever they organize an event.


Contact info

2.0

Poor

TrustScore 2 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT USE.

DO NOT USE.
I purchased a one-off use for an Instagram competition we were running, but the product simply doesn’t work.

You’re required to log in via Facebook first, after which it’s meant to connect automatically. Instead, it just loads a blank page and repeatedly asks you to log in again.

There’s also no usable customer support. The chat function is AI-only and unhelpful, and the “submit a ticket” link doesn’t work at all.

I attempted to request a refund, but there’s no way to contact anyone to do so.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

If zero stars were an option

If zero stars were an option, I'd choose that. The advertised 7-day money-back guarantee is a sham. The mobile software lacks crucial features, preventing me from drawing competition winners and sharing results via screen recording. Customer service was not only unhelpful but also shockingly rude when I sought a refund. Their response? A blunt response, accompanied by condescending remarks. Save yourself the trouble and steer clear of this company – false advertising and terrible customer service make it one to avoid at all costs.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Super Awesome experience - Great Platform & Super quick Customer Support

Super Awesome experience, We used Osortoo over Facebook, instagram, and youtube contest. I did faced some issues which i was able to resolve in no time while connecting their customer support. It's one one stop solution to run the contests and my team just loved it.

1 September 2022
Unprompted review
Osortoo logo

Reply from Osortoo

Thanks so much for sharing your experience with us. We hope to see you again soon

Rated 5 out of 5 stars

Best Instagram giveaway picker

This Instagram giveaway picker, Facebook giveaway picker and random winner generator is the best one. I mean I am an influencer. I loved carrying giveaway campaign us with Osortoo.

11 November 2022
Unprompted review
Osortoo logo

Reply from Osortoo

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great for giveaways on IG and FB

I used Osortoo for my company's giveaways on Instagram and Facebook and it was great. It made the whole experience easier and more enjoyable, and we had the winners in few seconds. Highly recommended!

21 November 2022
Unprompted review
Osortoo logo

Reply from Osortoo

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 5 out of 5 stars

curious user

I used Osortoo one time just to test the app. I was curious and has a lot of questions on how to use this specially I am running a new small business and I want to boost my sales. I was surprised when I talked to a support they said that we can schedule a virtual meeting and they helped me thru video call presentation on how I can use the app and answered all my questions right there. I definitely enjoy using Osortoo for my giveaways as they have the best product and wonderful customer support service. I am using this now regularly on my events.

30 October 2022
Unprompted review
Osortoo logo

Reply from Osortoo

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Rated 5 out of 5 stars

it was my first time dealing with…

it was my first time dealing with Ostroo and definitely not last!! they made things much easier for me and im so comfortable with their service! especially the CS!! they were so kind and helpful!! 5 stars aint enough! thank you thank you a lot!

8 July 2022
Unprompted review
Osortoo logo

Reply from Osortoo

Thank you so much for taking the time to leave us a comment and a 5 star rating - it's much appreciated!

Rated 5 out of 5 stars

Osortoo platform is simply amazing

Osortoo platform is simply amazing, it helped my business to pick winners for our social media trivia with ease.
I strongly recommend you use the platform for all relevant needs.

18 November 2022
Unprompted review
Osortoo logo

Reply from Osortoo

Thank you so much for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

Osortoo is the best, Great experience!

OMG! Osortoo is the best, the number 1 in its field. I needed a marketing tool that could help me organize a contest on my instagram account. I used Osoortoo and I was not disappointed, on the contrary I was amazed by the different features the tool offered. The customer service is very attentive to my needs and answers all my questions, allowing me to adapt to all circumstances. I recommend Osoortoo 1000%! ! !

18 November 2022
Unprompted review
Osortoo logo

Reply from Osortoo

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Rated 5 out of 5 stars

Good experience and perfect back…

Good experience and perfect back office!

Easy to use.

21 October 2022
Unprompted review
Osortoo logo

Reply from Osortoo

Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy.

Rated 5 out of 5 stars

Good experience!

Good experience! We used Osortoo to pick a comment from a Facebook contest. There was one issue where the platform was taking a while to pull our winner, but I contacted their Support and it was easily fixed. I would use this tool again!

5 July 2022
Unprompted review
Osortoo logo

Reply from Osortoo

Thank you Ryan, we are glad you had a great experience and to have you as a user. Our team continues to improve the platform to make you even more satisfied.

Rated 1 out of 5 stars

Really bad experience

We were looking to purchase a plan to help us pick a winner from a give away post on Instagram. Our post had more than 4000 comments. We chose Osortoo after checking the reviews here on trustpilot.

Moments after we bought the plan, and while we were trying to find the give away post through their system, the post disappeared from our account! Nowhere to be found.. There was nothing in the 'Recently Deleted', which makes sense as we didn't delete it.

Very disappointing outcome. And nobody from this company claimed responsibility. If you don't want to jeopardise your reputation and credibility, stay away from Osortoo.

18 March 2022
Unprompted review
Osortoo logo

Reply from Osortoo

Hello Olga,

We have read your comment, we are sorry for the incident and our team remains focused on the customer experience on our platform.
Osortoo has never in the past and will never in the future modify a user's post, in fact we don't even have the possibility to do so.
Here are the permissions you grant us by logging into our social media picker https://bit.ly/37K86cL ,
you will notice that Facebook simply does not allow us to do so.

Nevertheless, our staff has done all the necessary investigations, and even submitted a ticket to the Facebook team to understand what could have happened.

You have chosen us because of the public comments about us, and you have indeed made the right choice by choosing Osortoo.

We remain available and collaborative by email and phone, all the info to reach us are available here : https://osortoo.com/contact/

Thank you

Rated 5 out of 5 stars

Great tool for marketers!

I have tried a few giveaway tools but this one works the best! It's easy to set up and have it randomly choose a winner. The support team is also very responsive and helpful!

8 June 2021
Unprompted review
Osortoo logo

Reply from Osortoo

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 5 out of 5 stars

Great drawing & marketing software

Great drawing & marketing software
Osortoo is an 'all-on-one' platform for marketing. If you can't get value from it, ask for help, they really have a great support. Really love the One bio link like linktree, the winner picker and the wetransfer style landing page

10 October 2019
Unprompted review
Osortoo logo

Reply from Osortoo

Thank you so much for taking the time to leave us a rating.

Rated 5 out of 5 stars

Nice app

Great plateform easy to use, and tech team very responsive to provide support

24 July 2019
Unprompted review
Osortoo logo

Reply from Osortoo

Thank you Ayinde :) We are always arround to help you get the best of the platform

Show reviews in all languages. (22 reviews)

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