OspreyFX Reviews 184

TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

This is definately not the best broker on the market. Pros: - TradeLocker platform support - Quick Customer Support - Website design - Supports crypto as deposit - High leverage (up to... See more

Rated 1 out of 5 stars

Stay away! My account was hacked and they did absolutely nothing to help me but freeze my account and deny that anything occurred. They actually placed the blame back on me and noted maybe someone i... See more

Rated 1 out of 5 stars

What in the world! I have been trying to get my money out of their group and the it will say, I'm sorry, it's been three days, and now you have to try again. And if my money is there, they're going to... See more

Rated 2 out of 5 stars

Osprey login processing extremely frustrated I spent the hole day trying figure how to make a SSO password. I still haven't been able to login after creating an account. Can't they make a much simpler... See more

Company replied

Company details

  1. Investment service

Written by the company

OspreyFX is a lightning fast ECN forex broker offering up to 1:500 leverage on Forex, Cryptos, CFD's, Stocks and Commodities with full STP execution.


Contact info

You should know

2.3

Poor

TrustScore 2.5 out of 5

184 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

100% SCAM

SCAM SCAM SCAM! Stay Away! I started a funded challenge with them and I breezed through the first stage and as I was about to pass the second stage they closed my trade and came up with some bs excuse as to why this has happened. I have emailed them and they are giving me the run around. They refuse to give me any sort of solution besides paying for another challenge. DO NOT pay for any challenge with OspreyFX. It might seem enticing, but there is a reason why they are having all these sales. It's a way to get you to pay your money for an opportunity to get an account that they will never give you. Everyone is saying the same thing about OspreyFX. Check out the reviews on youtube, everyone is running into the same issues. Stick to FTMO or MFF but DO NOT purchase a funded account challenge from these scammers. They deserve 0 stars.

23 December 2022
Unprompted review
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Reply from OspreyFX

We are sorry to hear about your experience whilst trading with OspreyFX, we urge all of our traders to get in touch with our 24/7 Support Team at any time during their challenge to ensure any queries can be tackled whilst still participating.

Rated 1 out of 5 stars

FUNDED ACCOUNT IS >>SCAM<<

so basically they scam everyone who do the funded challenge for anny amoundt, weather u wanna get funded with 200k or 50k they will not give you the funded account, if you manage to pass the challenge they will just say you didnt pass after rewieving your challenge, if you want proof just google this as there are hundreds like me who got scammed aswell, yes you get a refund and a small fee but you dont get the funded account, and they just make upp rules as they try to explain why u dont get funded, like rules say you can hold trades in weekeds and over night but they will state that as the reason you dont get the funded account

21 December 2022
Unprompted review
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Reply from OspreyFX

We are extremely sorry to hear that you had this experience on our platform. OspreyFX takes pride in making sure our traders are satisfied with our market offering. Keep in mind that our rules have remained consistent and should there be any changes implemented, they will not affect any existing challenges. For us to investigate your specific case in more detail, please feel free to reach out to our 24/7 Support Team via live chat on our website or via email.

Rated 5 out of 5 stars

OspreyFX staff have always been helpful…

OspreyFX staff have always been helpful in effectively resolving any issues I have. They are always courteous & listen to my concerns. They expediently handle my concerns & are well versed in resolution options.

21 December 2022
Unprompted review
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Reply from OspreyFX

Thank you for your feedback! We very much appreciate your positive review and will continue to ensure high customer satisfaction.

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service. Accurate and fast.

11 December 2022
Unprompted review
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Reply from OspreyFX

Thank you for your feedback! We very much appreciate your positive review and will continue to ensure high customer satisfaction.

Rated 5 out of 5 stars

OspreyFx is one of the best brokers I…

OspreyFx is one of the best brokers I have used. They have amazing customer service. I would recommend!

21 November 2022
Unprompted review
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Reply from OspreyFX

Thank you for your feedback! We very much appreciate your positive review and will continue to ensure high customer satisfaction.

Rated 5 out of 5 stars

Very quick to respond to my issues and…

Very quick to respond to my issues and made it easy to work with online. The agent was very polite and willing to assist.

18 November 2022
Unprompted review
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Reply from OspreyFX

Thank you for your feedback! We very much appreciate your positive review and will continue to ensure high customer satisfaction.

Rated 1 out of 5 stars

On a trade my SL wasn't triggered and I…

On a trade my SL wasn't triggered and I got my account liquated.
STAY AWAY FROM OSPREYFX

10 November 2022
Unprompted review
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Reply from OspreyFX

We are sorry to hear about your experience on our platform! Please get in contact with us via Live Chat or email for one of our Trade Specialists to investigate your trade further.

Rated 5 out of 5 stars

Very easy to use and the support chat…

Very easy to use and the support chat is helpful

10 November 2022
Unprompted review
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Reply from OspreyFX

Thank you for your feedback! We very much appreciate your positive review and will continue to ensure high customer satisfaction.

Rated 5 out of 5 stars

10/10 Costumer service

30 October 2022
Unprompted review
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Reply from OspreyFX

Thank you for your feedback! We very much appreciate your positive review and will continue to ensure high customer satisfaction.

Rated 5 out of 5 stars

Great Website and Great Customer Service

I really like how easy it is to resolve any issues. Every time I contact the live agents they are always prompt, very knowledgeable and to the point. I have always gotten the exact answers needed to fix my issue.
Thank You

27 October 2022
Unprompted review
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Reply from OspreyFX

Thank you for your feedback! We very much appreciate your positive review and will continue to ensure high customer satisfaction.

Rated 5 out of 5 stars

Top Notch Customer Service

Kendall was great and helped me resolve my issue in a timely manner! Top notch customer service!

27 October 2022
Unprompted review
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Reply from OspreyFX

Thank you for your feedback! We very much appreciate your positive review and will continue to ensure high customer satisfaction.

Rated 4 out of 5 stars

paitients is needed

great paitience with me...very helpful

24 October 2022
Unprompted review
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Reply from OspreyFX

Thank you for your feedback. We at Ospreyfx ensure customer satisfaction. Have a great day.

Rated 5 out of 5 stars

My issue was addressed quickly

My issue was addressed quickly. The interaction was very professional. I did not feel rushed. I am completely satisfied the quality of customer support.

20 October 2022
Unprompted review
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Reply from OspreyFX

Thank you for your feedback! We very much appreciate your positive review and will continue to ensure high customer satisfaction.

Rated 5 out of 5 stars

The Knight who was assisted.

Good service, straightforward in what they do and how they will help. Currently id say the ideal way of how to handle things.

17 October 2022
Unprompted review
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Reply from OspreyFX

Thank you for your feedback. We at OspreyFX strive to ensure customer satisfaction and we're always happy to see our clients enjoy our products! Enjoy!

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