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Company details
Written by the company
Founded in 2012, OSSTONE concentrates on hand-stitched shoes, committing on creating leather shoes of origin with top quality and exceptional craftsmanship. We customize high-quality raw materials, and our shoemakers, who lay emphasis on every process during production, all possess experience in shoe making of more than 20 years. Each piece of work is a unique work of art that is crafted by them with their own hands. Such artwork as well as the craftsmanship spirit deserves to be highly praised. With the enthusiasm for retro culture and hand-made shoes, after continuous optimization and improvement of the production process, we finally create the OSSTONE collection, of which the shoes feature a lion’s head badge of brand style on the side and the logo OTTO printed on the outer backstay, and have applied for a patent in areas like the U.K., France, Italy, the U.S.A, Japan and so on. In addition, we have been looking for shoemaking materials that are more comfortable and environmentally friendly, optimizing manual shoemaking process, and enhancing customers ’shopping experience. OSSTONE has never stopped exploring. At present, we are developing leather shoes conditioners and high-end customized services
Contact info
8 The Green, 19901, Dover, United States
- 6199035918
- support@osstone.com
- osstone.com
Replied to 66% of negative reviews
Typically replies within 1 month
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Funky chic luv!!!
Funky chic luv!!!
Arrived timely, looks as advertised and they are very comfortable
Bad experience
Do not buy from this company. I purchased boots but they came in the wrong size.
American shoe sizes remained on the page despite changing the location to Ireland and Euros.
In the last two weeks they have not responded to any ANY email enquiries on how to return the boots for refund or exchange. Very disappointing experience.
UPDATE I received my refund minus €50 shipping for delivery and return. I'm now down €50 with no boots. Painful experience. Lesson learned - will not buy anything from Osstone.

Reply from OSSTONE
Osstone Boots- Avoid at all costs
I purchased a pair of boots 25 days ago. And I still have not received them. I have emailed them and they just said “ they will arrive “
But now they won’t even answer my email. My advice is don’t buy anything from them. They are quite possibly a scam company.
I’ve a had my shoes for a while now and…
I’ve a had my shoes for a while now and the quality is still great, the quality is authentic. It fit perfectly and delivery was on time
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