Bought ties, bowties and pocket squares for the whole grooms party and happy with the product. The free pocket square and socks are a bit pointless if they are not a matching colour to the tie. I got... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Having bought numerous bow ties and pocket squares, they have always delivered in-terms of quality, price and more importantly...style!! OTAA bow ties, add that finishing touch that always gets notic... See more
Company replied
My husband absolutely loves his tie pin but I think he loves the card that came with it even more - he displays it on his bedside table. :) Everything about this shop was terrific. I loved the box i... See more
Company replied
I ordered an emerald green paisley self-tie bow tie and matching pocket square, received ahead of schedule! They were perfectly as ordered! My wife was very happy, as now we’ll complement each other’s... See more
Company replied
Company details
Written by the company
OTAA is a handmade necktie specialist and luxury shirt maker, dedicated to crafting meticulously hand-stitched ties and premium tailored shirts that redefine sophistication. Every necktie, from classic designs to skinny ties, bow ties, and knitted ties, is crafted by hand using premium fabrics that exude timeless style and durability. Our luxury shirts are tailored to perfection, designed to complement our handcrafted ties and elevate your wardrobe with a sharp, modern fit for any occasion—whether it's the boardroom, a wedding, or a black-tie event. OTAA’s commitment to craftsmanship has earned global recognition, with Fox News calling us “The Best Ties in the World,” GQ stating “OTAA has got pretty much every style of tie you could dream of,” and the Daily Mail highlighting us as “The brothers who have made it their mission to smarten up the average Aussie man.” HuffPost describes OTAA as “chock full of quirk, and customers love it.” With fast shipping, premium quality, and a passion for detail, OTAA delivers unmatched excellence in handmade neckties and luxury shirts. Elevate your style with a brand that blends craftsmanship, originality, and refinement—because looking sharp is a way of life. Visit www.otaa.com to discover more.
Contact info
20 Columbia Court, Dandenong South, 3175, Melbourne, Australia
- 1800 531 670
- hello@otaa.com
- otaa.com
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful packaging
Ordered the tie for my son and it was delivered earlier than expected. The packaging was beautiful.
5 December 2025
Unprompted review
Reply from OTAA
G’day Marilyn 🍻🙌
Marilyn, you made our day! We’re so stoked your tie for your son arrived ahead of schedule — our carrier pigeons will be chuffed, and it’s ace to hear your order came swiftly 🦜✌
Hearing the presentation hit the mark is awesome too. We love making every OTAA parcel feel like a proper moment, and knowing it landed well for you and your lad means a lot, Marilyn 🌴👌
Cheers again from the whole OTAA crew.
The Brothers at OTAA ⚓🌴
Fast delivery & top quality
Fast delivery, high quality product. Will definitely be ordering again!
26 November 2025
Unprompted review
Reply from OTAA
G’day Anthony 🍻🙌
Anthony, you made our day! Our carrier pigeons will be chuffed — it’s ace to hear your order came swiftly and landed in top nick. That smooth, high-grade finish is exactly what we’re chasing at OTAA ✌🌴
Massive cheers for the cracking 5-star support, Anthony. We can’t wait to have you back at OTAA for your next ace pick — and if your mates are hunting for standout gear, feel free to spread the word 🦜☀️
Cheers,
The Brothers at OTAA ⚓🌴
cufflink broken and no reply from replacement request
I gave the cufflinks from order 435422 to my husband for our 30th anniversary. He loved them. He wore them 2 times and one of the broke. I went online to file a replacement order the week of December 1 and have heard nothing back. That is what went wrong.
I emailed the company after submitting this review explaining what I wrote. I promptly got a reply about a replacement pair being sent at no charge. THAT IS CUSTOMER SERVICE AFTER THE SALE!! Way to turn this around OTAA!!!!!!!
30 November 2025
Unprompted review
Reply from OTAA
G’day Paula 🍻
Paula, thank you for laying it all out so clearly. We’re genuinely sorry that one cufflink let you down right after such an important 30th anniversary gift — that’s not the experience OTAA wants for you or your husband.
We’re really glad our team could jump on it quickly and sort a replacement for you, Paula. Standing by our gear after the sale is something OTAA takes seriously, and we appreciate you giving us the chance to make it right.
Thanks again for your patience and for coming back to share the outcome, Paula — it means a lot.
Cheers,
The Brothers at OTAA ⚓🌴
Excellent high quality knit tie.
5 December 2025
Unprompted review
Reply from OTAA
G’day mate 🍻🙌
You made our day! We’re stoked the knit tie is hitting the mark for you — we put a heap of care into making every OTAA piece feel sharp, sturdy, and ready to roll ✌🌴
Cheers for backing OTAA, legend. If you’re ever keen to add another ace tie to the lineup, swing back anytime and feel free to spread the word to your mates 🦜☀️
Cheers,
The Brothers at OTAA ⚓🌴
so happy with my purchase
I’ve brought ties from Otaa a few times but this time Brought a long sleeve shirt for my son, very risky as he is a 3XL but turned out perfectly. Shirt fitted him perfectly and looks very smart. Lovely fabric and well made. So happy .
3 December 2025
Unprompted review
Reply from OTAA
G’day mate 🍻🙌
G’day mate, you made our day! We’re absolutely stoked your leap into a long sleeve shirt for your son paid off — especially with a 3XL fit on the line. Hearing it sat spot-on and has him looking sharp is a massive win for us at OTAA ✌🌴
Cheers for the cracking 5-star support, legend. We put a heap of care into the fabric and finish, so knowing it landed perfectly for your lad means the world.
Swing back to OTAA anytime you’re ready for the next ace pick, and if your mates are hunting for gear that fits and looks the part, feel free to spread the word 🦜☀️
Cheers,
The Brothers at OTAA ⚓🌴
Easy to be ready for sartorial excellence
Ordered in an uber with the greatest of ease on the way to my daytime habitat, though unfortunately delivered a day late for the first opportunity to look my sartorial best (due to the lackadaisical efforts of our national postal service?), this pair of ties are ready for my next hit out. Replacing one released to the dark in the wilds of Alberta, and the other to match the pocket square I happened to have.
18 November 2025
Unprompted review
Reply from OTAA
G’day Tony 🍻🙌
Tony, you made our day with this cracking rundown, ordering on the fly and still chasing that next-level look is properly legendary. We’re stoked your new ties are lined up and ready for your next hit out, and it’s a real win knowing OTAA is part of your rotation ✌🌴
Sounds like our carrier pigeons took the scenic route this time, and we’re sorry they didn’t land in time for that first outing. We know how frustrating that is when you’re gearing up to look your best. Glad to hear the pair is now set to step in strong, one to replace the brave tie lost to the Alberta wilds, and one to sync up with your pocket square. That’s a savvy combo, Tony 🦜👌
Cheers for backing OTAA, Tony. Whenever you’re ready for the next piece of flair, OTAA will be here with the goods 🍺☀️
The Brothers at OTAA ⚓🌴
Such a fun experience to shop here
I ordered two bar ties for my husband and yes, the product is great! Exactly what I wanted for him and what I expected. What makes this company stand out though apart from their good quality products is the creativity, uniqueness, hospitality and service. Is not just any other company. Shopping on their website is indeed an experience. OTAA is doing it right! Shopping here makes it feel like talking to long time friends. I will shop here again for sure, not just because I can get what I need for my husband but because it feels right, it feels safe, and ...is sooo much fun! hahahah Thank you for helping me though all the hoops with my delivery, great customer service and hospitality from Ben. I loved the product, the packaging and everything in between! Thank you!
14 November 2025
Unprompted review
Reply from OTAA
G’day Catalina 🌴🙌
Catalina, you made our day! We’re absolutely stoked that those bar ties landed spot-on for your husband and matched what you had in mind. Knowing your whole ride with OTAA felt like catching up with old mates is the kind of magic we’re always chasing 🍻✌
Big cheers for calling out the heart behind the scenes too, our crew will be grinning ear to ear, especially Ben. And how good that our carrier pigeons helped you through the delivery hoops and got everything to you on time, it’s ace to hear your order came swiftly 🦜⛵
Thanks heaps for the cracking 5-star review, Catalina. We can’t wait to have you back at OTAA for the next adventure, and if your friends are hunting for something special, feel free to spread the word like the legend you are 🌊☀️
The Brothers at OTAA ⚓🌴
Great company
The ties and pocket squares were exactly as described. They look great!
Your emails are top notch!
29 November 2025
Unprompted review
Reply from OTAA
G’day Doc 🍻🙌
Doc, you made our day! We’re really stoked your ties and pocket squares landed spot-on and are looking the part. Hearing they’re doing exactly what you wanted is a proper win for all of us at OTAA ✌🌴
And how good that our emails are hitting the mark too — we like keeping things clear, helpful, and a bit of fun for legends like you, Doc. Cheers for backing OTAA, mate 🦜👌
Swing back anytime you’re keen for another ace upgrade, and if your mates ask where the sharp gear comes from, feel free to spread the word 🍺☀️
Cheers,
The Brothers at OTAA ⚓🌴
Great material but poor collars
Great material, great service BUT guys come on your collars are ghastly. They are straight out of the sixties. Can we have a collar option. Then you get 5 stars one collar type is not an option for everyone
29 November 2025
Unprompted review
Reply from OTAA
G’day J S,
Thanks for the honest feedback — we really appreciate you taking the time to spell it out. It’s great to hear the material and service from OTAA hit the mark, but we’re genuinely sorry the collar style felt off for you.
You’re right that one collar shape won’t suit everyone. We’ll pass this on to the OTAA design crew as a clear call for more variety, because having a collar option is a fair ask and something we should be listening to.
If you’re open to it, feel free to reach out to us directly with any extra thoughts on what collar styles you’d like to see, that kind of specific input helps us improve. Thanks again for pushing us to do better.
Cheers,
The Brothers at OTAA ⚓🌴
Everything OTAA does is ineffable
Everything OTAA does is ineffable
27 November 2025
Unprompted review
Reply from OTAA
G’day Josh 🍻🙌
Josh, you made our day! Hearing that OTAA is leaving that kind of big, hard-to-put-into-words impression has us grinning like mad. We pour a heap of care into every stitch, so knowing it’s landing well for you is ace 🦜🌴
Cheers for the support, Josh. Whenever you’re ready for your next bit of standout gear, OTAA will be here with the goods ✌☀️
The Brothers at OTAA ⚓🌴
The Experience of it All
It was a quick, easy, and fun experience from start to finish. I had no issues getting the pieces, and sizes I was looking for.
19 November 2025
Unprompted review
Reply from OTAA
G’day BJ 🍺🙌
BJ, you made our day! We’re seriously stoked your whole ride with OTAA felt smooth and upbeat, and that you found the right pieces and fit without any drama. That’s exactly the kind of ace experience we want for every legend who drops by OTAA ✌🌴
Cheers for taking the time to share it, BJ. If you’re ever on the hunt for your next sharp upgrade, swing back anytime — we’ll be here with more fantastic gear ready to roll 🦜👌
The Brothers at OTAA ⚓🌴
Black Smoke Onyx Gold Panther Bracelet
Awesome Company, Awesome Customer Service, Fantastic Products, Have Purchased Before and Not Had A Problem With Anything, Super Speedy Shipping, Perfect Packaging, Repeat Buyer, Highly Recommend, Thankyou!
7 November 2025
Unprompted review
Reply from OTAA
G’day Jo 🍻🙌
Jo, you made our day! We’re genuinely stoked you’ve been loving your Black Smoke Onyx Gold Panther Bracelet and that OTAA keeps delivering the goods for you. Hearing you’ve had smooth sails with us more than once means a lot, legend 🌴⚓
Our carrier pigeons are grinning ear-to-ear too, it’s ace to hear your order came swiftly and landed in top nick, right down to the tidy wrap-up 🦜👌
Thanks heaps for the cracking 5-star support, Jo. If you’re ever keen for your next wrist upgrade, swing back to OTAA anytime and spread the word to your mates ✌☀️
The Brothers at OTAA ⚓🌴
Reply from OTAA
G’day Joseph 🍻🙌
Joseph, you made our day! Our carrier pigeons have been training hard, so it’s ace to hear your order came swiftly and landed right when you needed it. That’s the OTAA way — fast, smooth, and ready for action ✌🌴
Cheers for the cracking 5-star support, Joseph. Swing back to OTAA anytime you’re keen for another ace piece, and feel free to spread the word to your mates like the legend you are 🦜☀️
Cheers,
The Brothers at OTAA ⚓🌴
Reply from OTAA
G’day Steve 🍻🙌
Steve, you made our day! We’re stoked your OTAA kit is helping you turn heads and step out with that extra bit of swagger — exactly what we’re all about at OTAA ✌🌴
Cheers for the cracking 5-star support, Steve. Swing back anytime you’re keen for another ace upgrade, and spread the word to your mates like the legend you are 🦜☀️
Cheers,
The Brothers at OTAA ⚓🌴
appreciated the communication of the travel adventure my bowtie was taking.
The bowtie was the perfect color and the material of good quality. I will certainly will check out the endurance of this tie at my granddaughter's wedding.
21 November 2025
Unprompted review
Reply from OTAA
G’day Ray 🍻
Ray, how good is that little journey story — we love keeping you in the loop while your bowtie makes its way to you. Ripper to hear the colour hit the mark and the fabric feels top-notch; that’s exactly what we aim for at OTAA 🙌🦜
And mate, how exciting about your granddaughter’s wedding! 🎉🍻 Sending huge congrats to your family — hope your look on the big day is nothing short of epic. If you ever need another ace piece to match the celebration, OTAA will be here ready to help ✌🌴
Cheers,
The Brothers at OTAA ⚓🌴
I only buy from OTAA
I only buy from OTAA. My floral ties are stunning.
21 November 2025
Unprompted review
Reply from OTAA
G’day Grant 🌴🙌
Grant, we’re absolutely stoked to hear OTAA is your go-to spot — that kind of loyalty is downright legendary. Knowing your floral ties are looking so sharp and bringing the good vibes has us cheering over here 🍻👌
Thanks heaps for the cracking 5-star love, Grant! Swing back anytime you’re chasing another standout piece, and if you’ve got mates who need a bit of flair, send ’em our way — spreading the word keeps the OTAA crew smiling ✌☀️
Cheers,
The Brothers at OTAA ⚓🌴
False Advertising
I ordered what I thought were refolded pocket squares, what T got was 4 squares of unknown fabric that are a pain in the ass to fold. In the states we call this false advertising.
Please take me off your email list!
12 November 2025
Unprompted review
Reply from OTAA
G'day Bud,
We truly appreciate you sharing this with us. To clarify, OTAA doesn’t offer pre-folded pocket squares in our collection. All our designs come in traditional flat squares, allowing you to choose your preferred fold for various outfits and occasions.
We also have helpful step-by-step guides on how to fold pocket squares. They can take a couple of tries, but once you get the hang of it, they become damn easy (speaking from personal experience) 👌
How to Fold a Pocket Square
https://www.otaa.com/pages/how-to-fold-a-pocket-square
We’ve tried checking our system for any emails or correspondence from you, but we haven’t been able to locate anything just yet. We’d really like the chance to sort this out for you, so if you’re open to it, please reach out to our very helpful team at hello@otaa.com and we’ll assist right away.
The Brothers at OTAA ⚓🌴
Great tie, great customer experience
This order exceeded expectations in every way: quality product, superb customer service, and faster than expected delivery.
18 November 2025
Unprompted review
Reply from OTAA
G’day John! 🌴
Mate, you made our day with this stellar shout. John, we’re absolutely stoked that your OTAA experience hit all the damn fine notes, that’s what we aim for every time 🦜👌
It’s ace to hear your order came swiftly, and our carrier pigeons clearly flew like champs to get it to you right on time 🐢✌
Huge cheers for the fantastic 5-star vibes, legend! Swing back anytime for another awesome pick and spread the word so your mates can join the OTAA crew too 🌊🎉🍻
The Brothers at OTAA ⚓🌴
Reply from OTAA
G’day mate! 🌴
You made our day with this fantastic shout, we’re stoked to hear the OTAA gear worked a treat for you 🦜👌
Thanks for backing us with such a damn fine bit of feedback. Knowing our quality hit the mark keeps the brothers pumping out more stellar pieces 🍺🙌
Cheers for choosing OTAA, swing by anytime when you’re chasing another ace addition to your lineup 🌊🎉
The Brothers at OTAA ⚓🌴
Great purchase experience!! Packaging is above and beyond expectations. Messaging is super positive and appreciated.
Great purchase experience!!
15 November 2025
Unprompted review
Reply from OTAA
G’day Ant! 🌴
Mate, you made our day with this fantastic shout — truly ace to hear your OTAA experience hit above expectations 🦜🙌
We’re stoked the packaging and upbeat messaging landed just right. We put a lot of heart into every parcel, and hearing it felt damn fine on your end means the world to us 🍺👌
Thanks for the stellar support, legend! Swing back anytime for another awesome pick and keep the good vibes rolling 🌊🎉
Cheers,
The Brothers at OTAA ⚓🌴
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.