OTAA Reviews 1,345

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, including ties, bow ties, and shirts, often noting the excellent materials and craftsmanship. Many people appreciate the wide selection of items, colors, and styles available, finding exactly what they need. The delivery service is consistently highlighted as fast and efficient, with orders often arriving ahead of schedule. Consumers also commend the thoughtful and creative packaging, which adds to the overall positive experience. However, some customers experienced issues with sizing, finding that products did not fit despite using the company's size guide. A few reviewers also noted discrepancies between product images online and the actual color of items received. Additionally, there were occasional mentions of plastic packaging, which some felt was excessive, and a small number of people received items with minor defects like stains or creases.

What people talk about most

Product

Users describe positive interactions with product, often praising the quality, unique designs, and overall... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are impressed with the quality of ties, bow... See more

Delivery service

Consumers express high satisfaction with the delivery service. Many reviewers highlight the incredibly fast... See more

Order

Clients share positive opinions on order. Many customers found the ordering process simple and easy, with... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise the easy navigation, the... See more

Based on these reviews

Rated 5 out of 5 stars

Bought ties, bowties and pocket squares for the whole grooms party and happy with the product. The free pocket square and socks are a bit pointless if they are not a matching colour to the tie. I got... See more

Company replied

Rated 5 out of 5 stars

Having bought numerous bow ties and pocket squares, they have always delivered in-terms of quality, price and more importantly...style!! OTAA bow ties, add that finishing touch that always gets notic... See more

Company replied

Rated 5 out of 5 stars

My husband absolutely loves his tie pin but I think he loves the card that came with it even more - he displays it on his bedside table. :) Everything about this shop was terrific. I loved the box i... See more

Company replied

Rated 5 out of 5 stars

I ordered an emerald green paisley self-tie bow tie and matching pocket square, received ahead of schedule! They were perfectly as ordered! My wife was very happy, as now we’ll complement each other’s... See more

Company replied


Company details

  1. Fashion accessories shop

Written by the company

OTAA is a handmade necktie specialist and luxury shirt maker, dedicated to crafting meticulously hand-stitched ties and premium tailored shirts that redefine sophistication. Every necktie, from classic designs to skinny ties, bow ties, and knitted ties, is crafted by hand using premium fabrics that exude timeless style and durability. Our luxury shirts are tailored to perfection, designed to complement our handcrafted ties and elevate your wardrobe with a sharp, modern fit for any occasion—whether it's the boardroom, a wedding, or a black-tie event. OTAA’s commitment to craftsmanship has earned global recognition, with Fox News calling us “The Best Ties in the World,” GQ stating “OTAA has got pretty much every style of tie you could dream of,” and the Daily Mail highlighting us as “The brothers who have made it their mission to smarten up the average Aussie man.” HuffPost describes OTAA as “chock full of quirk, and customers love it.” With fast shipping, premium quality, and a passion for detail, OTAA delivers unmatched excellence in handmade neckties and luxury shirts. Elevate your style with a brand that blends craftsmanship, originality, and refinement—because looking sharp is a way of life. Visit www.otaa.com to discover more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I am very happy to have found you!

I am very happy to have found your company for ties and other accessories. Your products are affordable and of great quality. You are now my go to when I need a tie. When I did not find a tie that you had in stock you promptly responded that it would be back in stock soon, and it was. Thank you for a great experience when shopping for your products. I recommend you to my friends and colleagues every time they ask me where I get my ties.

2 November 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day Wilson! 🙌

Stellar to hear we’ve become your go-to for all things ties and accessories—cheers, mate! Knowing OTAA is hitting the mark for quality and affordability has us stoked. We aim to bring only the best, so we're glad you had a fantastic experience, and that our team could keep you in the loop on stock for your fave tie! 🐢👌

Thanks for spreading the word to your mates and colleagues—you're a true OTAA legend, Wilson! 🍻 Look forward to keeping you ace and stylish for every occasion.

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

great shiort ...built in collar stays

great shiort ...built in collar stays ? i guess i will never loose them

3 November 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day MG! 🌴🙌

We're stoked you’re enjoying the built-in collar stays on your OTAA shirt—never having to worry about losing them is definitely a win! Thanks for the ace feedback, and here’s to keeping that collar sharp and stylish every time you wear it!

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Absolutely amazing quality

Absolutely amazing quality. Would definitely buy again and I will be

25 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day Kyle! 🌴🍻

We’re stoked to hear you’re loving the quality of your OTAA pick! Knowing it left such an ace impression means the world to us, and we can't wait to see you back for more. Cheers for the epic review, legend!

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Great ties!

Great ties, shipped fast and fun creative packaging! They really go the extra step. My son loves his monkey tie!

24 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day Blossom! 🐒🌴

Thanks for the ace feedback! We're absolutely stoked to hear that both you and your son are loving the OTAA ties—and that our speedy shipping and creative packaging hit the mark! It’s always fantastic to know our little “extra steps” are making a splash.

Cheers for sharing the OTAA love, and we hope your son rocks that monkey tie with pride! 🙌🐢

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Nothing bust praise!!

Nothing bust praise ,stuffed up order by clicking click and collect.1 email and in post to same day

28 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day DE! 🌴🍻

Absolutely stoked to hear that OTAA could get your order to you the same day, despite the Click and Collect mix-up—our team is always ready to lend a hand! Your praise made our day, and we can’t wait to keep delivering the ace service you deserve. Cheers for sharing the love, legend! 🙌👌

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Style, Selection and Sophistication

The selection is fantastic, the ordering easy, the delivery speedy and the presentation and packaging on another level.

30 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day Gavin! 🌴

Cheers for the epic 5-star review, mate! You made our day here at OTAA with your legendary words about our style, selection, and sophistication! It’s ace to hear your order came swiftly—our carrier pigeons are on fire these days😎👌

We’re stoked that you’re loving the presentation and packaging; the Brothers at OTAA always aim to deliver a damn fine experience. Gavin, you're a true OTAA legend, and we can’t wait to have you back. Spread the word, mate! 🙌

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Great product and service

15 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day Frank! 🙌🌴

You’ve made our day with this ace review, legend! We’re stoked to hear you’re loving the OTAA product and service—exactly what we aim for!👌

Thanks for the shout-out, Frank! Spread the word, and we’ll be here for your next damn fine purchase.

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction and great looking items for low prices.

28 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day mate! 🙌🌴

Cheers for the fantastic shout-out, legend! We’re stoked to hear the transaction went smoothly and that you’re loving the look of OTAA’s items—ace quality without breaking the bank!👌

Thanks heaps for the feedback, DPB. We’ll be here, ready for your next stylish find!

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Great company!

Easy to order, quick shipping! Beautifully packaged!!! This was my 2nd purchase with them. I'm a happy satisfied customer!!

21 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day Sasha! 🙌🌴

You’ve made our day with this fantastic review, legend! We’re stoked to hear you found everything easy to order, speedy on shipping, and beautifully packaged—that’s the OTAA experience we aim for!👌 Cheers for being a loyal customer, and we can’t wait to welcome you back for round three!

Thanks again, Sasha! Spread the word, and we’ll be here when you’re ready for more ace finds.

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Superior quality product

Superior quality product. Prompt service and delivery. Great packaging and branding!

26 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day Denise! 🙌🌴

You’ve made our day with this fantastic review, legend! We’re absolutely thrilled to hear you found the quality top-notch and enjoyed the prompt service and packaging—branding is what we live for at OTAA!👌

Thanks heaps for the shout-out, Denise. We can’t wait to welcome you back for more legendary finds!

Cheers,
The Brothers at OTAA ⚓🌴

Rated 3 out of 5 stars

fast shipping

The only reason I gave 3 stars is because it arrived so quickly. The ties ok, extremely overpriced for what I think is microfiber. The tie material and quality is what I'd expect from a tie on amazon.

24 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day Vince! 🙌

Thanks for sharing your honest feedback with us. We’re stoked to hear the delivery was ace, but we're sorry the tie didn’t quite hit the mark for you in terms of material and value. To understand your thoughts better, we’ve requested your information such as your email and phone number so we can dive deeper into your experience and make it right.

Additionally, you can reach out to us anytime at hello@otaa.com—our goal is to ensure you’re fully happy with our products. If you decide to give OTAA another go, rest assured we'll go above and beyond to make your next experience nothing short of fantastic. Cheers for giving us a shot, Vince!

Cheers, The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Great communication

Great communication, prompt service, lovely product & spot on packaging.

25 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day Lisa! 🙌🌴

Cheers for the ace review, legend! We're stoked to hear that our communication and service were spot on, and that the product and packaging hit the mark! That’s exactly what we aim for.👌

Thanks for choosing OTAA, Lisa! We can’t wait to have you back for more legendary finds.

Cheers,
The Brothers at OTAA ⚓🌴

Rated 2 out of 5 stars

Tie was badly creased

Tie was badly creased, especially at bottom and generally wrinkled.

25 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day Ed! 🙌

We’re really sorry to hear the tie arrived creased—definitely not the ace quality we aim for at OTAA. Wrinkles should only be in good jokes, not in our ties! We’ll be reaching out directly to sort out a solution for you and get you looking as sharp as ever.

Thanks for letting us know, Ed. We’re here to make this right!

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

I received the package in 3days and in…

I received the package in 3days and in perfect condition for my cufflinks, love it!~

Alan Das

22 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day Alan! 🙌🌴

Cheers for the ace review, legend! We’re stoked that your cufflinks arrived in perfect condition—and in just 3 days! Our carrier pigeons are on top of things. 🦜👌 Glad to hear you’re loving them!

Thanks for choosing OTAA, Alan. We can’t wait to have you back for more top-notch finds!

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

5/5 Customer Service

The customer experience was exceptional. Even though I ordered everything online. The person/people that I was communicating with via text were so helpful. 10/10 would recommend this place due to the variety of accessories they have but moreso because of their customer service.

14 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day Denise! 🙌🌴

You’ve absolutely made our day with this fantastic review! We’re thrilled that our team could make your online shopping experience smooth and helpful—it’s what we aim for!👌 We’re stoked to hear you loved the variety of accessories and that our customer service hit the mark.

Thanks for the glowing recommendation, Denise! We can’t wait to welcome you back for more legendary finds.

Cheers,
The Brothers at OTAA ⚓🌴

Rated 2 out of 5 stars

Great ties, okay cuff links

Shopping was easy and I love the tie purchased, but the cuff links were way too large and gaudy.

12 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day Alexa! 🙌🌴

Thanks for your honest feedback – we’re glad to hear you loved the tie and had an easy shopping experience with OTAA! We’re sorry the cufflinks didn’t quite meet your expectations in terms of size and style. We aim to offer a variety of designs to suit all tastes, so we’ll definitely take your thoughts on board as we keep expanding our range.

If there’s anything we can do to help or if you'd like assistance finding a different pair that might suit your style better, please reach out to us at hello@otaa.com, we would love the opportunity to address your concerns and ensure your happiness with our products.

If you ever decide to give us another chance, we'll go above and beyond to make sure your next experience with us is nothing short of fantastic.

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Exceland i wash very satisfiet

Exceland i wash very satisfiet


thanks

22 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day mate! 🙌🌴

Cheers for the feedback, legend! We’re stoked to hear you were very satisfied with your OTAA experience. Nothing beats knowing our products made the mark!👌

Thanks for choosing OTAA, and we can’t wait to have you back for more top-notch finds.

Cheers,
The Brothers at OTAA ⚓🌴

Rated 4 out of 5 stars

Great fit for the shirt

Great fit for the shirt

21 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day Mr. Raymond! 🙌🌴

Thanks for the ace review, legend! We’re stoked to hear the shirt fit perfectly. Nothing like that OTAA style to keep you looking sharp!👌

We’d love to have you back for more top-notch finds. Cheers for choosing OTAA!

Warm regards,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Can’t Ask for More

Beautiful polo, great quality and I will be buying more, great packaging and fast delivery. Can’t ask for more!

1 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day Julie! 🌴🙌

You’ve made our day, legend! Stoked to hear the polo hit the mark with beautiful quality and speedy delivery – those carrier pigeons sure know how to get things done! 🦜👌 We’re thrilled you loved the packaging too.

Thanks for the fantastic feedback, Julie! We can’t wait to see you back for more OTAA goodies.

Cheers,
The Brothers at OTAA ⚓🌴

Rated 5 out of 5 stars

Ordered 3 pocket squares last week

Ordered 3 pocket squares last week, they arrived in under 7 days with express shipping. Quality looks great but to me, a company that promises quick delivery and lives up to their promise deserves kudos as not even Amazon lives up to their delivery windows anymore. Thanks OTAA!

21 October 2024
Unprompted review
OTAA logo

Reply from OTAA

G'day Chris! 🙌🌴

Mate, you’ve made our day with this stellar review! Stoked to hear the pocket squares arrived in under 7 days and that the quality hit the mark! 🦜👌 We love delivering on our promises, and we’re glad we could beat even the mighty Amazon in getting your order to you on time!

Thanks heaps for the kudos, Chris! We can’t wait to have you back for more ace finds.

Cheers,
The Brothers at OTAA ⚓🌴

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