This was my first time using OTSneakerz. The trainers I bought were the cheapest I've seen and the only place that had them in my size,so this was an impulsive buy. I was sceptical buyin... See more
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Tom offers a 5 star service. Communication is great and nothing is ever too much trouble for him. I’ve purchased from him several times and won’t use anyone else now. Delivery has always been next day... See more
Bought from OTSneakerz multiple times & standard has never dropped. Consisent shipping times, appropriate response times & just impeccable 10/10 service. I wouldn’t go to anyone else for my shoes. Th... See more
Paid for some trainers and never received them. Zero contact from the seller after trying to contact multiple times after being active and posting new trainers on his instagram story most days. Would... See more
Company details
- Shoe shop
- also in
- Streetwear store
Written by the company
OTSneakerz is your go-to destination for authentic trainers and activewear. We focus on quality, style, and trust—bringing you the latest drops and timeless classics at fair prices.
Contact info
United Kingdom
- Tom@otsneakerz.com
- otsneakerz.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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AVOID!!!!
Ordered a pair of Asics, told me he didn’t have the size in stock but he’d sent me a similar fit, never sent the pair and still ignoring me.
STOLE £150!!!!
If I could give 0 I would, stole £150 off of me and refuses to give it back.
Fast delivery
Very good everything went smooth during…
Very good everything went smooth during my order and they answer very fast
Friendly & Speedy service!
I ordered a pair of trainers for my boyfriend & they arrived less than 48 hours later, amazing services & very approachable when I messaged asking about delivery times on Instagram, Tom who responded was very helpful & updated me through the whole process from before ordering until they were at my door!
Will 100% be back again!
Received next day and I ordered late…
Received next day and I ordered late morning/early afternoon. Very well packaged.
Great service !!
Okay, but could be a little quicker to process.
Took a bit longer for the order to be processed and sent out for delivery than some other suppliers. But I got my trainers in the end.. Good communication though..
Good customer service and nice collection and ships to other countries
I still haven't recieved it since it was held by customs in my country and I was on a holiday, but it should come in this week! Good service and quick response when you have a question about your order. I couldn't find this jacket in my country so happy to find it here! Great collection too.
Good quality
Waste of my money and time
I ordered a jacket and it arrived with the zip broken. I contacted Tom who owns the company and he said to send it back and he’ll get a new one out to me asap. Tom has failed to send another jacket. Ive contacted him multiple times after via email and I tried his mobile number which is on the website. After 3 weeks he got back to me and said so sorry your emails went in to junk and he’ll send a new jacket asap via next day delivery, the jacket still hasn’t arrived! I’ve contacted via instagram and heard nothing back! I tried to support a small business and it ends up in problems!!
Facebook scam fear?
Always worried when these facebook store ads get my attention, but as the high ratings on here suggest, nothing to worry about.
Ordered and shipped instantly and arrived a day later via royal mail tracked.
5 star!
Would definitely recommend
Would definitely recommend, Tom was very efficient and a very good communicator!
NIKE TN Tiffany’s
Fast delivery and great communications.. Amazing product cannot fault at all will definitely be using OTSneakerz for my next pair as well 🙌🏻
10/10 quick service and quick delivery
Brilliant
I placed my order very late, that late I enquired with their instagram page to see if he could get it to me short time, which he did. customer service is brilliant, not many better!
Great experience
Brilliant company. Bought a nike Windrunner which I’d bought 5 times from other companies and kept having my order cancelled due to no stock even though their websites said in stock. Reached out to these guys on Instagram, they responded quickly to confirm stock and I placed order online (slightly cheaper than some of the other companies and a discount code on the site!) Great communication throughout and parcel arrived super fast. Dispatched Wednesday and arrived Thursday 👍 thanks for a great service. Will be back
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