Otter Homecare Reviews 

1
TrustScore 3.5 out of 5

3.7

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Company details

  1. Home Care Service

Written by the company

At Otter Homecare, we are dedicated to providing exceptional home care services that are tailored to meet the unique needs of each individual we serve. From our headquarters in Trowbridge, we cover the Wiltshire and Somerset areas. Our compassionate and highly trained team specialises in offering a range of services including dementia support, companionship, and personal care on an hourly basis or via a live-in model. Our mission is to help our clients maintain their independence and enhance their quality of life in the comfort of their own homes. What sets Otter Homecare apart is our commitment to personalised care. Inspired by the founder’s personal experience of caring for his father, our approach is built on empathy, respect, and genuine concern for the wellbeing of our clients. We understand that each person has different needs and preferences, and we take the time to get to know our clients, ensuring that our care and support plans are as unique as they are. Our services are designed to be flexible and responsive, providing support that ranges from a few hours a week to full-time live-in care. We also offer specialized services such as fall recovery, using innovative solutions like our Raizer fall recovery chair. At Otter Homecare, your satisfaction and wellbeing are our top priorities. We are proud to have a team of dedicated Care Professionals who share our passion for making a positive difference in the lives of our clients. Contact us today to learn more about how we can support you or your loved one.


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3.7

Average

TrustScore 3.5 out of 5

1 review

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3.7

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Rated 5 out of 5 stars

Stroke Care from Otter

My husband had a bad stroke and needs Live-in Care. Otter Care have provided cover daily for the Live-in and have made a great difference to my husband's life (and mine!). They come and talk to him and amuse him and generally are very friendly and he looks forward to their visits. They sometimes make his lunch and cover all aspects of his care including moving him around on a stand aid and personal care. I cannot recommend them enough and the service from both the Office and the carers has been amazing.

17 June 2024
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