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Bij Ouder en Kind Plezier geloven we dat de band tussen ouder en kind een van de meest waardevolle relaties is die er bestaat. Onze missie is om deze band te versterken door middel van leuke, educatieve en interactieve activiteiten, zodat ouders en kinderen samen mooie herinneringen kunnen maken.
Doesburg, Netherlands
2.2
177 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically takes over 1 month to reply
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My kids were very happy with the presents. Good quality as well, i recommend!
Reply from Ouder en Kind Plezier
Thank you, Matina.
We’re glad to hear your kids enjoyed the presents and that you’re happy with the quality. Your recommendation means a lot to us.
Kind regards,
Lotte, Customer Service Ouder & Kind Plezier
I would never give anyone a bad review. But for this one is beyond my patience. 4 months without any solution... 4 months of a bunch promises to find a solution....nothing!
First the delivery issue, when received the product, a part is missing.... I am so done with it!
Reply from Ouder en Kind Plezier
Dear Cha,
We’re very sorry to hear about your experience and the missing part after such a long wait. That should not have happened. We’ve requested your details through Trustpilot so our team can review this immediately.
We’ll contact you personally with a suitable solution.
We’re committed to improving our service.
Kind regards,
Bram, Customer Service Ouder & Kind Plezier
Reply from Ouder en Kind Plezier
Dear Mireia,
We’re sorry to hear that the product you received wasn’t the brand you expected. That should not have happened. We’ve requested your details through Trustpilot so our team can review this directly.
We’ll contact you personally with a suitable solution.
We’re committed to improving our service.
Kind regards,
Tom, Customer Service Ouder & Kind Plezier
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