Robert Oulsnam and Company - Hagley Road Reviews 77

TrustScore 5 out of 5

4.8

Hagley Road, B66 4AX Birmingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

It was first-rate from beginning to end. We felt we had excellent service and good advice throughout, from a really friendly and knowledgeable team.

Rated 5 out of 5 stars

We used Oulsnam Estate Agents to sell a residential property. Throughout the process, the sales team were helpful and supportive. The process was quite lengthy but we were kept up to date with devel... See more

Company replied

Rated 5 out of 5 stars

The whole team - Ben, Debbie and especially Sarah were amazing. Always upto date with what was happening, always first to chase information and get answers. Gave amazing advice which helped give that... See more

Company replied

Rated 5 out of 5 stars

Having recently been messed around with other estate agents, we decided to put our house on the market with OULSNAMS in Bearwood. Good honest advice, and a realistic valuation led to a quick sa... See more

Company replied


Company details

  1. #6 of 50 best companies in Estate Agent

Written by the company

Robert Oulsnam and Company offer houses and flats for sale and rent in Birmingham, Barnt Green, Bearwood, Harborne, Edgbaston, Quinton, Bournville, Bromsgrove, Droitwich, Kings Heath, Moseley, Northfield, Redditch, Rubery, and Stirchley.


Contact info

4.8

Excellent

TrustScore 5 out of 5

77 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Selling a House...

We used Oulsnam Estate Agents to sell a residential property. Throughout the process, the sales team were helpful and supportive. The process was quite lengthy but we were kept up to date with developments. They were quick to return our calls and made efforts to address any issues in a timely manner. They were upfront about the costs for their services and were always honest and realistic. I would recommend them.

15 January 2026
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Reply from Robert Oulsnam and Company - Hagley Road

Thank you for taking the time to leave us a review. Your comments are very much appreciated. All the best to you and your family.

Rated 5 out of 5 stars

Ben was fantastic

Ben was fantastic, customer focused & organised. He and his team are simply the best.

21 November 2025
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Reply from Robert Oulsnam and Company - Hagley Road

Thank you for your review. Safe to say it was a journey for you both but we got there in the end. All the best.

Rated 5 out of 5 stars

Ben was a great support right from the…

Ben was a great support right from the start. He maintained consistent contact with me and always responded to my calls. He went above and beyond his roles and responsibilities.

2 December 2025
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Reply from Robert Oulsnam and Company - Hagley Road

Thank you for leaving us a review Sophie. You know where we are if you eve need us again....although I assume you won't be wanting to move again any time soon! All the best.

Rated 5 out of 5 stars

Reliable and in touch with updates as…

Reliable and in touch with updates as our house sale progressed. Really lovely team

24 October 2025
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Reply from Robert Oulsnam and Company - Hagley Road

Thank you for taking the time to leave us a review. Your comments are appreciated. All the best.

Rated 5 out of 5 stars

The staff Sarah and Ben were very good…

The staff Sarah and Ben were very good at getting answers of what was going on.
When we had to put it back on the market it was sold very quickly.
A big thank you to all the staff involved.

31 October 2025
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Reply from Robert Oulsnam and Company - Hagley Road

Thank you for taking the time to leave us a review. Your comments are greatly appreciated.

Rated 5 out of 5 stars

great service

14 September 2025
Unprompted review
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Reply from Robert Oulsnam and Company - Hagley Road

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

The whole office went above and beyond

The whole office went above and beyond
We had a challenging sale and they were great to deal with, worked hard to get the sale over the line and gave 110% from start to finish
Ben in particular was amazing.

13 June 2025
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Reply from Robert Oulsnam and Company - Hagley Road

Thank you for taking the time to leave us a review. Safe to safe the process was a long journey for you, so happy we got there in the end for you.

Rated 5 out of 5 stars

Having recently been mess with…first class!

Having recently been messed around with other estate agents, we decided to put our house on the market with OULSNAMS in Bearwood.
Good honest advice, and a realistic valuation led to a quick sale.
The efficiency and communication from all of the staff was excellent throughout, especially Sarah who I dealt with most of the time.
I can’t praise them highly enough,and will definitely be using them again in the future.
Thank you for everything.
Best wishes
Simon.

6 June 2025
Unprompted review
Robert Oulsnam and Company  - Hagley Road logo

Reply from Robert Oulsnam and Company - Hagley Road

Thank you for your review Simon. It was great working with you to achieve the sale. All the best.

Rated 5 out of 5 stars

Great team!

The team are great and have kept me up to date, their local knowledge and calm reassurance has been really helpful. The fee is reasonable compared to other agents. We have had an offer within a few weeks, so I'm really happy so far. Thanks to Ben and Sarah for their help.

5 June 2025
Unprompted review
Robert Oulsnam and Company  - Hagley Road logo

Reply from Robert Oulsnam and Company - Hagley Road

Thank you for taking the time to leave us a review. All the best.

Rated 5 out of 5 stars

House sold quickly

In a difficult market we had many viewings and sold the house resonably quickly.

17 February 2025
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Reply from Robert Oulsnam and Company - Hagley Road

Thank you for taking the time to leave us a review. All the best.

Rated 5 out of 5 stars

An excellent service from start to finish…

Helpful,friendly staff whose knowledge of the local area was invaluable.
Prompt response to messages and emails.Kept informed about viewings and feedback from them.
We were treated with respect,kindness and understanding,always willing to chat things through and give knowledgeable advice.

6 March 2025
Unprompted review
Robert Oulsnam and Company  - Hagley Road logo

Reply from Robert Oulsnam and Company - Hagley Road

Thank you for taking the time to leave us a review. It was lovely meeting you both. All the best.

Rated 4 out of 5 stars

Sold house quickly!

Sold my house quickly! Extremely grateful for the help in selling my home after my mothers passing. Oulsnam listed the house in Sept 2024 and by the middle of Oct 2024 it was sold or under contract subject to sale. The closing date was in the middle of Dec 2024. To be fair there are only two negatives. One was when we wanted to list the home for more money, Oulsnam told us we would not get that price. But they did list the home for what we thought was fair market value and it was sold for 5 thou less than that. Not bad, considering their initial asking price was lower than our final sale price. I believe the owners should have absolute say in the asking price and there should be no question in this regard. The other negative was after the sale our sales agent did call us for the new owners inquiry regarding something with the home. We didn't mind this however the new owners now have our contact number. This isn't a problem per se, but I would suggest that contact is done maybe thru email or just through the agent only. Overall my experience with the agent was great and we can highly recommend Oulsman to anyone wanting to sell their property. We have another property and will use them again for the next sale. Thanks Oulsnam!

19 December 2024
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Reply from Robert Oulsnam and Company - Hagley Road

Thank you for taking the time to leave us a review and for your comments, which are appreciated.

Rated 5 out of 5 stars

Ben & Sarah were brilliant !!

Ben & Sarah were brilliant !!

Recently sold my house with Oulsnams and they exceeded all expectations. Thank you for your hard work. Would recommended and use again!

Thank you

Mark

7 February 2025
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Reply from Robert Oulsnam and Company - Hagley Road

Thank you for taking the time to leave us with a review. All the best.

Rated 5 out of 5 stars

Excellent Service and Knowledge

We have recently sold our house with Oulsnams’ at Bearwood and they have been absolutely brilliant from start to finish. I primarily dealt with Debbie but had contact with everyone there at some stage and really can’t recommend them highly enough. They were very friendly, helpful and professional at all times and their knowledge of the local property market is excellent. The viewings were accompanied by Claire who was also amazing, she was very friendly and knowledgeable. If you are looking to buy or sell a property go to Oulsnam, I wouldn’t even consider going to anyone else. Thank you Debbie, Ben, Sarah and Claire.

31 January 2025
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Reply from Robert Oulsnam and Company - Hagley Road

Thank you for taking the time to leave us with a review and for your comments. All the best.

Rated 5 out of 5 stars

Ben is great at his job

Ben is great at his job and steered us very well through the process

18 December 2024
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Reply from Robert Oulsnam and Company - Hagley Road

Thank you for taking the time to leave us with a review. All the best.

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