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Ourbagsite Reviews 

232
•
TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

I was charged wrong through my debit card 35.21 USD. I hadn't done any transaction or purchased anything from your website. So I requested to get refund back .. your team contacted with me try to re... See more

Rated 5 out of 5 stars

I had an excellent experience with the Consumer Help Team. My issue was handled quickly and professionally, and the escalation team went above and beyond to make sure I was fully satisfied. They w... See more

Rated 5 out of 5 stars

I am not your subscriber of this shop. I didn’t buy anything in your shop. But today they debited money 10,72 usd from my card. After my declaimer to the customer support I receved the answer within o... See more

Rated 4 out of 5 stars

I have contacted company and they promised me to sort it out my problem and so they did, big thank you to Jose who was thoughtful, kind to cancelled my account and made a refund. Regards Ella

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

232 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(232)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I lost money due to their false…

I lost money due to their false advertisement on social media. They lure you to register without you knowing what you are getting into. They sent mail to me to review them and give them 5 star on Trust pilot in order to get my refund.
When I checked their website, it's totally different thing and you would see outrageous prices on items that their quality is really questionable.
Beware and don't get scammed by this company like I did.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Satisfactory service

They give beautiful services especially Emerald from escalation team. She gives a satisfactory performance. Good job team

5 March 2025
Unprompted review
Rated 5 out of 5 stars

My experience

I had unfortunate experience with the company but really amazing service from an agent named Lenor who solved my issue very quickly and professionally.

2 February 2025
Unprompted review
Rated 4 out of 5 stars

Fast and adequate assistance

Provides adequate and prompt assistance to customers, even offering exceptions. My concern is resolved in less than 24 hours after I contacted customer support.

10 January 2025
Unprompted review

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