Ouros Jewels Reviews 

Customer service is excellent! They let you know every step of order process. You even get a video of the finished item before it is shipped.

Ouros' team is professional and highly skilled. The render the designs for you and send you detailed CAD drawings- so you know exactly how your product is going to turn out. They also keep you informed at each step and are super helpful when it comes to making changes according to your needs.
I've had over seven pieces made by them and have also had friends love it and place orders as their workmanship and finish is unparalleled.

Vijay was an amazing communicator, updated me frequently throughout the process and checked in to ensure I was happy with my purchase. The jewelry is gorgeous and the prices are unbeatable. I will definitely be purchasing from here again in the future for all my jewelry needs!

Email queries have always been followed up and communication is clear. Shipping was fast. Only thing is one of the push back stud was hard to take off from the earring, but later on I figure it out it was easier to take it of by twisting it while removing it.

I just received the most beautiful diamond necklace for my mother's 85th birthday, the purchase, communication and prompt shipping was more than I could ask for. I highly recommend using this company and jeweler. Lyn from Canada

Great customer service as usual.
Updated along the whole process
Product is exactly as described
Product looks perfect.
Really speedy response to any questions I have asked. This is now the 3rd product I have purchased with no real issue at all.

I’m truly impressed by Ouros Team. They were communicating with me about my order from start to finish, they provided me with a video of the final product and helped with all my concerns. They have fantastic prices and quality. I’ll be recommending this business to friends and family for sure!

I had a great experience working with Ouros Jewels. After choosing options from the store I was able to give customizations I wanted made and received the ring in under 3 months.

I’ve been ordering from Ouros Jewels for over three years and have purchased four pieces in total. Every experience has been excellent. The diamonds were tested by a state gemologist and confirmed to be high quality, and I especially recommend their IGI-certified diamonds. The craftsmanship is beautiful, and the customer service has always been professional, responsive, and genuinely caring. I highly recommend them and will continue ordering with confidence.

Package delayed beyond belief almost 3 months for two orders

My wife chose a ring that she thought was beautiful. She loved the design, and so i got it for her.

The company had incredible communication throughout the entire process. The sent me videos of the gem and of the ring as they were making it. This made me feel really comfortable and confident that i was going to get a quality product.

There were unfortunately shipping issues which delayed when we would receive it, but again, they made the situation much more bearable by constantly communicating and made sure we eventually received it.

Great work from Ouros and Vijay.

Absolutely brilliant customer interaction. I was kept abreast of the whole processes from the CAD renderings to the stone selection video and then video of the finished item. Excellent tracking too, so you can see where your item is from door to door.

Terrific communication and product received in a timely manner. Would recommend highly.

Wonderful experience! Being contacted through the entire process made a great difference! I truly felt like my purchase mattered and the personalized care was an excellent touch. I will be telling all my friends about this.

The best experience I have had with a jeweler. The communication was great and was able to fulfill all of my wishes. I ordered an engagement ring and the ring was spot on what I wanted and exceeded expectations. I will continue to do business with this company for many years to come. I highly recommend.

I’m extremely happy with my purchase. The ring has a beautiful finish and looks even better in person than in the pictures. The 3-carat emerald cut lab diamond is stunning, with great sparkle and clarity. The craftsmanship is excellent, and everything about the ring feels well made and elegant. Highly satisfied and would definitely recommend.

Very good communication from start to end and the diamond earrings I ordered are gorgeous

Customer satisfaction is definitely a goal and the products are of outstanding quality!

I ordered a pair of diamond earrings set in silver- probably one of the smaller orders this company does. They still contacted me in every step of the process and made sure I was okay to proceed and happy with how things were coming along. They even tracked my package and reached out to make sure I indeed got it. I received my order and they are absolutely beautiful and seem to be good quality.