Great work by escalation team - Paula has provided me with excellent service. Thank you so much, really appreciate the extra care and time taken to resolve my query.
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See what reviewers are saying
Quick service by Derek, thank you. Much appreciated.
They took money from me account and still haven’t compensated me but they sent an email just to tell me that I should remove a review I’d left because it’s bad publicity . My question is how can you h... See more
Well, beside of this company really doing a great job and for my case handled by Edith. She’s very helpful and informative for me. Loved how she’s handling my case really good
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agadable la atencion de Emely
How helpful the staff were
How helpful the staff were, when asking for a reversal!
I’d like to thanks Edith for the fast…
I’d like to thanks Edith for the fast response and the nice way to deal with the problem
Customer service is attentive
Even though I subscribed unintentionally because I wasn't paying attention, the customer service is attentive and was able to address my issue
Good product
Very efficient and helpful!
Alero contacted me
Alero contacted me, understood the issue and solved it. He was so helpful and straightforward.
I appreciate it, thank you
they've got greater deals trust me,it's…
they've got greater deals trust me,it's so amazing you can rely on them
Successful issue resolution
My issue was dealt with very quickly, I found the support very helpful, explanations sufficed and response was appropriate. Emily reached out to assist timeously and professionally
Customer Support
After I was initially very unhappy, I received good assistance from Carmen.
Helpful
Well, beside of this company really doing a great job and for my case handled by Edith. She’s very helpful and informative for me. Loved how she’s handling my case really good
Emerald was great in handling my case!
Emerald was great in handling my case!
He processed the refund.
The support team is fast and loyal
Good and fast customer support from Kai.
Good customer service by KAI.
This company advertises with false…
This company advertises with false pretenses they show you an ad of a phone and at the moment to pay they don't show you the terms and conditions they have and charge you not for the phone but to a subscription to a Cosmetics website and because you paid you "accepted" their terms and conditions, and ended up with a useless subscription to cosmetics you didn't want for $12 Euros ($266.11Mxn. Pesos from México) and then I had to wait 24hrs, to cancel such subscription but that is not all they charged me again for a renewal, like 2 days later for $36 Euros ($798.51 Mxn. Pesos), because they don't cancel the subscription until April 14, and all other charges apply and don't want to refund the money because of company policies. Then I ended up with no phone, and charges for a subscription for something I didn't ask or want. This kind of websites should be taken off the www and made them return the money to the people. Man.,.
Great work by escalation team
Great work by escalation team - Paula has provided me with excellent service. Thank you so much, really appreciate the extra care and time taken to resolve my query.
Alero is in touch and helping to…
Alero is in touch and helping to resolve the issue
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