Ourposhpalette Reviews 

270
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

Great work by escalation team - Paula has provided me with excellent service. Thank you so much, really appreciate the extra care and time taken to resolve my query.

Rated 1 out of 5 stars

They took money from me account and still haven’t compensated me but they sent an email just to tell me that I should remove a review I’d left because it’s bad publicity . My question is how can you h... See more

Rated 4 out of 5 stars

Well, beside of this company really doing a great job and for my case handled by Edith. She’s very helpful and informative for me. Loved how she’s handling my case really good


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4.0

Great

TrustScore 4 out of 5

270 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(270)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Customer service is attentive

Even though I subscribed unintentionally because I wasn't paying attention, the customer service is attentive and was able to address my issue

12 May 2025
Unprompted review
Rated 4 out of 5 stars

Helpful

Well, beside of this company really doing a great job and for my case handled by Edith. She’s very helpful and informative for me. Loved how she’s handling my case really good

10 April 2025
Unprompted review
Rated 1 out of 5 stars

This company advertises with false…

This company advertises with false pretenses they show you an ad of a phone and at the moment to pay they don't show you the terms and conditions they have and charge you not for the phone but to a subscription to a Cosmetics website and because you paid you "accepted" their terms and conditions, and ended up with a useless subscription to cosmetics you didn't want for $12 Euros ($266.11Mxn. Pesos from México) and then I had to wait 24hrs, to cancel such subscription but that is not all they charged me again for a renewal, like 2 days later for $36 Euros ($798.51 Mxn. Pesos), because they don't cancel the subscription until April 14, and all other charges apply and don't want to refund the money because of company policies. Then I ended up with no phone, and charges for a subscription for something I didn't ask or want. This kind of websites should be taken off the www and made them return the money to the people. Man.,.

31 March 2025
Unprompted review

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