On the 01.05.2025 I sent message and I received feedback within few seconds after sending the message. I was very happy to get a positive feedback as on the 01.04.2025 I sent the same message and I wa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They are Frauds and Blackmailers. They take your money without your consent by becoming someone else and later charge you with big amount also they send you mail sayin They will return only if you giv... See more
My refund eventually sorted after a load of messing don't think I got the full amount that Was taken out of my account but I've had enough now so I'll have to make sure I don't go on this site again
I lied about my review in the hope that I would get a refund. This company has been taking money from my account unauthorised
NO RESPONSE
To whom it may concern
I've still have not received any refund
I will NOT give a good review until I've received my refund
Willingness to refund me for i can not…
Willingness to refund me for i can not afford online shopping anymore.
They are Frauds and Blackmailers
They are Frauds and Blackmailers. They take your money without your consent by becoming someone else and later charge you with big amount also they send you mail sayin They will return only if you give good reviews
Scam
This website is a scam. I was shown an advertisement of Dove products on my Facebook. I tapped on it and the screen said that I'll be getting a Dove Gift package. Next, I had to enter my card details and address. A few days passed and I didn't receive any package. I contacted their customer support and they said they don't sell any Dove products and that I won't be refunded. Not only that I got charged for a membership fee although I was only supposed to be charged for the shipment of the gift package. Now, I'm receiving an email by their customer support person called KAI who is asking me to give them 5 stars and give them a positive review and they say only then I will be given a refund. Positive review my foot! Ourtruestyle.com is a fraudulent service. I know they won't refund me. I am now reading other reviews too where it is mentioned that the customers were asked to lie in the hopes of getting a refund. Please don't tap on any popup on any social media or other website. They're linked to scammy websites such as this one which will fraudulently charge you your money unauthorised and not send any gift and not only that, they'll ask for false reviews. Down with you, ourtruestyle.com! I hope you scammers get exposed!
Thanks Kai its ok
Good Customer Support by Clair!
Alero's customer service
The Customer Service team is great at solving issues, effective and efficient.
On the 01.05.2025 I sent message and I…
On the 01.05.2025 I sent message and I received feedback within few seconds after sending the message. I was very happy to get a positive feedback as on the 01.04.2025 I sent the same message and I was promised that I will receive email however I never received any feedback. The company can improve to their emails as I sent 2 emails and both of them was not received returned to me up until I use the live chat to get assistance. The support email need to work at all time as not everyone trust the live chat.
Alero is in touch and helping to…
Alert is in touch and helping to resolve the issue.
It was a great experience all personnel…
It was a great experience all personnel is very active and appoachable. They performed very well.
Amazing care
The agent was great and went above and beyond to make sure I had a good experience and was able to solve my issue
Good and excellent services
Good and excellent services. Satisfied customer.
Alero is in touch and helping
Alero is in touch and helping to resolve the issue. Would give 5 stars of the isuue will resolve completely.
made me lie in a review for a refund…
made me lie in a review for a refund and then deleted thier email so i cant see and took my money
Great service by Eugene
I lied about my review in the hope that I would get a refund. This company has been taking money from my account unauthorised
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








