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3.6

Average

TrustScore 3.5 out of 5

4 reviews

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Rated 1 out of 5 stars

Terrible experience

I both two dresses different sizes, however they are exactly identical. And one of them has black tasks on it.

10 May 2022
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Reply from OuSassy

Hi Friend of Ted,

We are sorry that you feel upset about your experience with us. We have looked at your complete order of two dresses, with a 20% discount code added and delivery - total amount paid is £23.79, and have noticed you haven’t made contact with us or started a returns process. Please note that we offer free returns within 28 days of you receiving your parcel - including sale items. To be eligible for a return, your items must be in the same condition that you received it, unworn or unused and with tags. If we deem there is a fault with the product caused before dispatch to you - we will also refund the original shipping fee.

Hope this helps and if you require further assistance, please email us at customercare@ousassy.co.uk or use our online contact form.

Kindest Regards
OuSassy

Rated 5 out of 5 stars

This dress is gorgeous, but no room for Boobs

This dress is gorgeous, but I'm gutted it doesn't fit me! I'm quite 'chesty' let's say, usually buy a 18/20 in tops & jackets, but the rest of me is a 16 & whilst this isn't tight on the shoulders or back, there's just no room for the boobage in front. Having to return it, or cut the boobs off & Hubby's not in favour of that! If you are a size 16-18 but with less chest, it is very generous & likely to fit.

7 March 2022
Rated 5 out of 5 stars

Lovely belt, great value!

Lovely belt, nice packaging and although it was for me It was exciting to open even though I knew what was in it. Definitely recommend and will buy again.

6 November 2021
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Reply from OuSassy

Hey Brenda,

Thank you so much, your kind review has made our day! We are glad to hear that you are happy with your order :)

Kind Regards,
OuSassy

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