Excellent customer service. My package was broken during shipping through no fault of Out & Back. they were quick to respond to my inquiry and quick to replace the item.
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See what reviewers are saying
My order came in a condition that wasn't as categorized. I sent an email with photos and got a response within a day with choices for a full refund (return shipping included) or to keep it with a dee... See more
My shoes arrived exactly as described: pristine. Best price on the Internet AND they arrived within days of ordering. Altra's new Olympus 6 shoe is sorta garbage (uncomfortable and badly made), s... See more
I bought some ski bindings that were on sale for Black Friday. A week later I received an email stating my purchase was going to be refunded with no explanation. Normally, this wouldn’t have been a hu... See more
Company details
Written by the company
Out&Back Outdoor is an online marketplace that makes it easy to shop, save and sell secondhand outdoor gear. With everything from backpacks to tents, to outerwear to vests, Out&Back makes it seamless to shop high-quality gear without the big price tag. Plus, with instant cash offers, selling your gear is simple, fast and rewarding.
Contact info
3869 Steele St Unit 1163, 80205, Denver, United States
- (720) 741-7326
- info@outandbackoutdoor.com
- outandbackoutdoor.com
They are a legitimate business!
Despite the website not showing really any reviews to look at before purchasing it was a difficult choice to make purchasing on there, leaving me wondering if the website and deals were legit. And so it turns out it is indeed legitimate! I got myself a Petzl headlamp at an incredible discounted price and it was shipped and arrived very quickly within 6 days. The headlamp looks to be in pristine condition and even came with batteries, not to mention the packaging looking professional as well. I wish there were more easier ways to let people know that this site is real, so I hope this can help.
It's Legit
I was a little scared to order from this site because I couldn't find any reviews on it and the prices on ski boots were almost too low. I yolo'd it and the ski boots came in under a week just as described.
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