Excellent service. Wanted to replace my walking boots with the same model and Outback Trading had the boots at the best price online. Delivery was swift and without issue. Highly recommend.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered three shirts, it turned out they only had two available. But they notified me within minutes, and refunded the difference via paypal within minutes. I called to clarify, & they were very f... See more
Company replied
Very good: Website decent ✔️ Price keen ✔️ Quickly checked the item was stock for me when I called ✔️ Ordering painless ✔️ Shipping prompt - ordered late Friday, goods arrived DPD Tuesday... See more
Company replied
I'm extremely impressed with the service I received: I ordered a jacket on a Wednesday afternoon and it arrived Thursday lunchtime! I didn't pay for faster postage, it was just great service from Outb... See more
Company replied
Company details
Written by the company
Outback Trading is a camping and outdoor store based in Helston, Cornwall. We are open Monday through to Saturday We stock a wide range of comfortable footwear suitable for walking and trekking, as well as sandals and flip flops for more casual and relaxing occasions. If you need any performance clothing, we have a wide range to chose from, including Gore-Tex and other similar waterproof / breathable technologies. Our Camping floor is full of tents, sleeping bags and many of the accessories required for weekends away, Expeditions and DofE adventures.
Contact info
Outback Trading, The Angel Centre, Tyacke Road, TR13 8RR, Helston, United Kingdom
- 01326569569
- info@outbacktrading.co.uk
- outbacktrading.co.uk
4.8
Excellent
441 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful staff
Very helpful when I phoned to make sure the product was exactly the size I wanted (I'd had trouble elsewhere). Speedy delivery although only 2nd class post.
9 July 2023
Reply from Outback Trading
Good Morning Jayne. Thank you for your kind review. We hope you enjoy your new sandals. Best wishes. The Outback Team
Value and service
My purchase was excellent quality and value for money. Delivery was very quick
6 July 2023
Reply from Outback Trading
Hello Sharon. Thank you for your kind review, we are delighted that you are happy with your purchase. Best wishes. The Outback Team
Excellent delivery
Excellent delivery, product exactly as advertised and very good value for money with competitive pricing. Highly recommended.
9 July 2023
Reply from Outback Trading
Good afternoon Jonathan. Thank you for your kind review. We hope you enjoy your new jacket. Kind regards. The Outback Team
Good web site and efficient service
2 July 2023
Reply from Outback Trading
Good afternoon Richard. Thank you for your kind review. Best wishes. The Outback Team
It's absolutely fabulous
It's absolutely fabulous, good quality perfect fit, will be ordering another in longer length.
29 June 2023
Reply from Outback Trading
Good Morning Kathryn. Thank you for your kind review. We hope you enjoy your new purchase. Best wishes. The Outback Team
Husband like gift.
11 June 2023
Reply from Outback Trading
Morning Eloise, glad that the gift went down well. Kind regards. The Outback Team
Good product as described
Ordering process was fine - let down by late delivery - delayed at the last minute - DPD
7 June 2023
Reply from Outback Trading
Good Moring David. Thank you for your review. Sorry that you had delivery issues with DPD, unfortunately, that is beyond our control. On most occasions DPD works extremely well for us. Apologies that it didnt work out well this time. We hope you enjoy your new sandals. Best wishes. The Outback Team
Reply from Outback Trading
Thank you for your kind review Louise. Best Wishes. The Outback Team
Reply from Outback Trading
Thank you for your kind review, we hope you enjoy your new purchase. Best wishes. The Outback Team.
Great service!
29 May 2023
Reply from Outback Trading
Hello Otterly. Thank you for your kind review. Best wishes. The Outback Team
Great service
Sadly the sandals I ordered didn’t fit but the correspondence before and after placing the order was great, order received quickly and refund dealt with promptly. Would definitely order from them again. Great service.
21 May 2023
Reply from Outback Trading
Thank you for your kind review. Hope you manage to order the sandals that you require elsewhere. Kind regards. The Outback Team
Both the ladies I spoke to we very…
Both the ladies I spoke to we very helpful and helped me sort out the problem. Also the product arrived at the appointed time
22 May 2023
Reply from Outback Trading
Hello Catherine. Thank you for your kind review. Glad that we we able to help you out. Best wishes. The Outback Team.
Great website
Easy website to use. Very speedy service. My sandals were here within a couple of days.
Thank you
23 May 2023
Reply from Outback Trading
Hello Patricia, thank you for your kind review. We hope you enjoy your new purchase. Kind regards.The Outback Team
Incredible speed of delivery from…
Incredible speed of delivery from placing the order on line, under two days.
Product properly packaged.
15 May 2023
Reply from Outback Trading
Thanks Steve for your kind review, hope you enjoy your new sandals. The outback Team
Reply from Outback Trading
Thank you for your kind review. Happy, comfortable walking. The Outback Team
The coat was just what I was looking…
The coat was just what I was looking for and it was delivered the next day.
11 May 2023
Reply from Outback Trading
Thank you for your kind review Steve. We hope you enjoy your new Jacket. Regards. The Outback Team
All went well from start to finish
27 April 2023
Reply from Outback Trading
Thank you ffor your kind review Richard. We hope you enjoy your purchase. Kind regards. The Outback Team
Excellent service thank you
23 April 2023
Reply from Outback Trading
Thank you for your kind review. Best wishes. The Outback Team
Good quality products
I like to buy from independent businesses. Great service, prompt text to let me know they were ready to be picked up. You know you’re getting a quality product from Outback Trading.
13 April 2023
Reply from Outback Trading
Hello Jill, thank you for your very kind review. We hope you enjoy your purchase. Best wishes. The Outback Team
Six days ago I received an email saying…
Six days ago I received an email saying my order had been shipped. I have still not received it.
I have, however, received 2 further emails saying I haven't completed my purchase. Really? What's happened?
18 April 2023
Reply from Outback Trading
Good Morning Erica, apologies for the fact that you have not yet received your order. I do not know what the issue is with the emails but will look into this error. I can confirm that you did order and pay for the sandals on the 13th April and we did indeed dispatch these by second class signed for mail on the same day. We will follow this up for you. Best wishes. The Outback Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.