Great communication and was delivered…
Great communication and was delivered earlier than expected. I was hesitant spend a large amount with an online company but was reassured by the reviews. I wouldn’t hesitate again.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Outdoor Furniture 2u are a small family business specialising in Kettler garden furniture, we have been selling Kettler since 2002 and pride ourselves on offering the best advice and delivery service for the full Kettler range of products.
United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication and was delivered earlier than expected. I was hesitant spend a large amount with an online company but was reassured by the reviews. I wouldn’t hesitate again.
Ordered an outdoor heater. It arrived within a couple of days and was really well packed. Looks beautiful but not tried it out yet.
Seamless ordering and furniture delivered two days after! Excellent!
Ordered a heater hoping it would come in time for the weekend but not expecting it to. However, it came in plenty of time and I was delighted with the fast delivery. The heater itself is great quality and was easy to assemble. Thanks for a great service.
Very good service
Kept me informed about the item and delivery
Excellent customer service, with regular emails by way of update on progress of order and timescales for delivery of goods purchased .
Delivered on time. One cushion was missing from the Kettler box but this was rectified immediately when I phoned and a replacement was sent straight away. Delivery time of 48 hours was much shorter than that advertised by John Lewis (2 weeks).
Promptly answered questions and goods despatched , would definitely use again.
Excellent service. Great little patio set. I would recommend.
PTM
Excellent service, fast and very professional, they did that little bit extra that wants one to do business with them again ... highly recommended.
Excellent customer care and product satisfaction.
Excellent service - ordered and arrived within 3 days. Updates sent on despatch. Love the product too, would definitely recommend 🙌🏻
Excellent service, straight away followed up on a pallet which was missing. The delivery service were also very helpful and located the missing item in their distribution centre and called back straight away. It came the following day. Furniture lovely, very pleased and would certainly recommend based on my experience.
When almost everywhere was out of stock, the team worked hard to find a solution to suit our needs. Great job, great products, good delivery company, excellent service. I'll be using them again very soon.
I cannot fault the service I got from start to finish. I purchased a Kettler Palma Mini set, and while being slightly dearer than other sites, Outdoor Furniture2U, was the only company that got back to me, answering all my questions and very quickly. It was the excellent customer service that I went for. Thank you Tom!
The product arrived today, in excellent condition, and right on time, even going from UK to Ireland.
I have no hesitation giving 5 stars. Excellent customer service, great products and a reliable delivery service.
Thank you
Catherine Hassett
IRELAND
It was a pleasure to deal with Tom @ Outdoor furniture2u! Not only was he very quick and helpful to answer all my questions, but went the extra mile and helped me find an outdoor dining set they didn’t have in stock.
Very professional, helpful and accommodating! I would recommend 100%!
Delivery was very fast and the dining set is beautiful and stylish. I am delighted with this purchase!
The only thing Tom didn’t quite manage to deliver, was some extra rays of sun ;) but i guess i can turn a blind eye on this haha.
Outstanding furniture, good customer service and delivery times especially during current time’s.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.