Outschool Reviews 

3,600
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers had a great experience with this company. Customers frequently praise the incredible variety of engaging classes available for kids of all ages, covering everything from core subjects to creative arts. Families consistently love the wonderful, knowledgeable teachers who guide students patiently and provide a safe, highly supportive space for learning at home. Some reviewers were not happy with the new payment system, mentioning that buying credits and managing rolling weekly subscriptions can be quite confusing and difficult. A few users also noted billing concerns and expressed ongoing frustration with trying to navigate the complex credit structure instead of straightforward payments.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting great teachers and the ability to... See more

Payment

Customers expressed deep dissatisfaction with payment methods, frequently citing frustration over the... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction and appreciation for the wide... See more

Product

Consumers find product to be positive, highlighting an unsurpassed variety of classes and deep concepts that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was lucky to find a good teacher for my child.Outschool montlhy subscription $40 is high compared to other platforms where it's included with classes. Credit system is a bit confusing. Why not use... See more

Company replied

Rated 5 out of 5 stars

As a parent, Outschool is an amazing space. It doesn’t matter if your child goes to public school or is homeschooled… there is something for everyone at almost every time of the day. So if you need fu... See more

Company replied

Rated 5 out of 5 stars

Outschool is such an amazing website with a wide range of classes. As a learner on Outschool, the teachers are just so amazing and guide you patiently. The concepts are pretty deep and broad as well.... See more

Company replied

Rated 5 out of 5 stars

Outschool has been an amazing experience for my five year old Granddaughter! She has participated in a K-Pop dance class and she weekly joins Miss Brittany for a princes imaginative play group where s... See more

Company replied


Company details

  1. Tutor
  2. also in
  3. Class
  4. Education Centre
  5. Learning Centre
  6. Private Tutor

Written by the company

Outschool is an innovative education platform that offers a variety of engaging, small-group classes online to kids ages 1-18. Unlike traditional classes, Outschool classes give kids the unique opportunity to explore their interests in-depth via interactive, live video by experienced, independent educators. You may select private 1:1 and small classes (size is up to teacher's discretion, usually fewer than 10 kids).


Contact info

4.1

Great

TrustScore 4 out of 5

4k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(3,600)

286 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outschool is an amazing platform

Outschool is an amazing platform! I use it to supplement my classes as I homeschool.
My children take over 3 classes each. And they love them! They take core classes as well as the “fun” ones. We have taken private classes, group classes and self-paced classes which are pre recorded and usually open a new lesson weekly. I love that we can do a subscription and save in buying bulk credits or do pay as we go. The payments are easy it comes out automatically Sundays. It’s also very easy to cancel. I pick the days and times that work for us and find the teacher and class we need. I also have PEP so I can easily filter classes that are Florida Scholarship Approved and save myself a hassle!
We LOVE OUTSCHOOL!

11 May 2026
Unprompted review
Outschool logo

Reply from Outschool

It's great to know that the variety of classes and payment options work well for your family. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

Outschool has been an amazing resource…

Outschool has been an amazing resource for Spanish tutoring and Waldorf classes for my kids, their value cannot be put into words!

4 May 2026
Unprompted review
Outschool logo

Reply from Outschool

We're happy to hear that our classes have been such an amazing resource for your children. Thank you for your feedback!

Rated 3 out of 5 stars

IMPRESSING VARIETY OF SUBJECTS OFFERED

Payment was simple. Specifying the purchase as a gift? Not so simple.

20 April 2026
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Reply from Outschool

Thank you for your feedback. We’re glad to hear that the payment process itself was straightforward, though we’re sorry the gift purchase experience felt less intuitive than expected.

We do have a help article that walks through how to purchase and redeem gift cards on Outschool, including how to send a gift card to another recipient or apply it directly to your own account: https://support.outschool.com/en/articles/4659390-purchasing-and-redeeming-gift-cards-on-outschool

We appreciate you sharing this feedback, as it helps highlight areas where we can continue improving the gifting experience for families.

Rated 5 out of 5 stars

We love Outschool so much!!!!!!

We love Outschool so much!!!!!!! My daughter does Minecraft and Roblox coding! The teachers are amazing and it’s very affordable for one on one classes. So glad we found them!

22 January 2026
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Reply from Outschool

We're happy to hear that your daughter enjoys Minecraft and Roblox coding classes! It's great to know the teachers meet your expectations. Thanks for your feedback!

Rated 3 out of 5 stars

Good But Pricey

The classes my child do were really engaging and run well but the price is just too much for ongoing classes

23 April 2026
Outschool logo

Reply from Outschool

Thank you for your feedback. We’re so glad to hear that your child found the classes engaging and well-run.

Outschool teachers are independent educators who are responsible for setting and managing the prices of their own classes. Pricing can vary based on factors such as class size, preparation time, subject matter, and the teacher’s experience.

We understand that ongoing classes can be a significant investment for families, and we appreciate you sharing your perspective.

-Outschool

Rated 5 out of 5 stars

All is good.Easy for my son to…

All is good.Easy for my son to understand.

14 April 2026
Outschool logo

Reply from Outschool

It’s great to hear that your learner is finding Outschool easy to use. We appreciate you taking the time to share this with us!

-Outschool

Rated 5 out of 5 stars

Very pleased

The Outschool site is well designed to help us easily connect to teachers who can help our kids with different challenges. There are plenty of options to choose from for littles all the way to high school. I have 3 kids in classes currently and will be happy to continue!

4 March 2026
Outschool logo

Reply from Outschool

We’re so glad to hear that you’re enjoying the platform and finding it easy to connect with teachers who support your learners’ learning needs.

Thank you for your kind feedback and continued support. We’re excited to keep being part of your learning journey!

-Outschool

Rated 1 out of 5 stars

Time given in CET was not

Time given in CET was not, veery slow to answer messages. Offer a free month -I click then all of a suddne says I have products worth $40 in my cart.... don't have time for this.. and wonder if I'll get back the $20 I payed for my sons class that started 30 minutes after midnight..

16 April 2026
Outschool logo

Reply from Outschool

We’re sorry to hear about your experience. A member of our Support team has reached out directly to follow up and assist. We appreciate your feedback and look forward to helping.

-Outschool

Rated 5 out of 5 stars

Great subjects

Great subjects, support and teacher interactions are wonderful

9 April 2026
Outschool logo

Reply from Outschool

We're glad to hear that you enjoyed the subjects and interactions. Thank you for your positive feedback; we appreciate it!

-Outschool

Rated 5 out of 5 stars

My daughter enjoyed the class time

My daughter enjoyed the class time because of the engaging activities. Ms Bella helped my daughter have a better grasp on going from source information to a written paper with less frustration and more confidence.

15 April 2026
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Reply from Outschool

We're happy to hear that your daughter enjoyed the engaging activities and gained confidence in her writing. We appreciate you sharing this positive experience with us!

-Outschool

Rated 5 out of 5 stars

Art class

Fun and nice

21 April 2026
Unprompted review
Outschool logo

Reply from Outschool

Thank you for sharing your feedback. We’re glad you enjoyed the art class!

-Outschool

Rated 5 out of 5 stars

Outschool is great

The teachers are helpful and so nice. The classes are really enjoyable

6 April 2026
Outschool logo

Reply from Outschool

We're happy to hear that our teachers are helpful and nice, and that you find the classes enjoyable. Thank you for your positive feedback!

-Outschool

Rated 5 out of 5 stars

Great Class!

It was easy to login and join the class. The teacher and classmates were very funny and welcoming. I felt comfortable, and it was a great time.

10 April 2026
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Reply from Outschool

We're happy to hear that you found it easy to log in and that you enjoyed the class. It's great that you felt comfortable and had a good time with the teacher and classmates!

-Outschool

Rated 5 out of 5 stars

Outschool veteran here

I’ve been using outschool since the pandemic and will continue to do so! I love that they offer both interest based and educational classes (even full curriculum). No matter what time of day or what class your child is interested in there is something for everyone from trusted qualified educators. My son has completed his kindergarten curriculum on outschool and has taken classes like, writing, science gaming, drawing and YouTube creation classes. My daughter has taken a number of classes such as princess Dance Party, science, baking and most recently mandarin class. OutSchool has enriched our homeschool life and I would highly recommend it to anyone!

10 April 2026
Unprompted review
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Reply from Outschool

We’re so glad to hear that Outschool has been a meaningful part of your homeschool journey. It’s wonderful that your learners have found such a variety of engaging and educational classes. Thank you for your kind words and recommendation!

-Outschool

Rated 5 out of 5 stars

Great opportunity

The teacher we have worked with is fantastic. The variety of classes to choose from is wonderful. The prices can be a little steep.

4 March 2026
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Reply from Outschool

We're glad you appreciate the teacher and class choices. Thank you for your feedback.

Rated 5 out of 5 stars

Best place for any parent but…

Best place for any parent but especially homeschool such as me! Literally everything you need in one place and you do t have to leave your house or if you do you can still access classes. Love it!

28 March 2026
Outschool logo

Reply from Outschool

We're happy to hear that our services meet your family's needs, especially as a homeschooling parent. It's great to know you appreciate the convenience and accessibility we offer! Thanks for your feedback.

-Outschool

Rated 5 out of 5 stars

Ms Gigi is fantastic!

Ms Gigi has been thorough and wonderfully encouraging with my son! The schedule is easy to add to and manage.

3 April 2026
Outschool logo

Reply from Outschool

We're happy to hear that your son is getting the support he needs! We appreciate you mentioning how easy it is to manage the schedule.

-Outschool

Rated 5 out of 5 stars

I learned about OutSchool in 2020 when…

I learned about OutSchool in 2020 when school shut down and I needed something for my daughter to keep her occupied since then my daughter has taken over 559 classes. There is a tremendous menu of classes that is offered by teachers worldwide. I haven’t yet to find another program that matches the amount of topics you can take there is self-paced and live instruction. Also, there is now the option to have a membership, which hopefully will help bring back families that were not wanting to subscribe you have to see for yourself, but we will always use OutSchool also last but not least is extremely neurodivergent, friendly, and is also geared to age groups three all the way up to 18. Don’t take my word for it. You have to see for yourself thank you OutSchool for being the backbone in many children’s enrichment and education

10 April 2026
Unprompted review
Outschool logo

Reply from Outschool

We're so glad your daughter has enjoyed so many classes since 2020! It's wonderful to know that our diverse classes, flexible learning options, and neurodivergent-friendly environment have been such a great fit for your family. Thank you for sharing your positive experience!

-Outschool

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