Outward Hound Reviews 26

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I would not recommend this bowl. After using it, my dog's nose became injured from constantly rubbing against the hard plastic ridges while trying to reach the food. The design forces the dog to pus... See more

Rated 2 out of 5 stars

I purchased the Xtreme Seam Alligator for my very enthusiastic Lab. It was labeled "extreme durability". I gave the product a 2 star rating because it was cute & he throughly enjoyed playing with it... See more

Rated 3 out of 5 stars

We purchased two invincible dog toys that our dogs were very excited to play with due to them making a squeaking noise. However, our small dog was playing with it, and after 10 minutes, we heard a pop... See more

Rated 3 out of 5 stars

I placed order on May 21st. I didn't receive the items until mid June! I sent an email on June 4th requesting the status and expressing frustration regarding the length of time it was taking to receiv... See more

Company details

  1. Pet shop
  2. Pet Care Store

Information provided by various external sources

Shop Outward Hound for dog toys, dog chew toys, dog backpacks, dog life jackets and more! Free shipping over $35


Contact info

2.3

Poor

TrustScore 2.5 out of 5

26 reviews

5-star
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1-star

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Rated 1 out of 5 stars

I would not recommend this bowl

I would not recommend this bowl. After using it, my dog's nose became injured from constantly rubbing against the hard plastic ridges while trying to reach the food. The design forces the dog to push their nose against sharp edges, which caused irritation and hair loss on my dog's nose.
This product may slow down eating, but it is clearly not safe or comfortable for dogs. After just a short period of use, my dog's nose developed a visible sore spot. I had to stop using the bowl immediately.
Pet products should prioritize safety, and unfortunately this design does not.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

We had an issue with the Outward Hound Stuff Elephant dog toy and addressed it with customer service. Abby from customer service responded immediately and resolved my issue. She provided awesome support.

12 November 2025
Unprompted review
Rated 1 out of 5 stars

Nope not the toughest toy yet.

I had high hopes for this toy green lizard. Xtreme Seamz. It lasted less than 2 hours. I did a video and pictures. My dog opened the seam up and it was over. He is pulling the stuffing out as I write this review.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed with ‘not so tuff’ toy

We purchased the alligator tug toy that states it has K9 tuff guard. We had higher hopes for this toy but our lab removed a leg after 5 mins and removed stuffing and squeak toy shortly after. While using the tug with her, the one end of the rope broke so no more tugging. ☹️
Mary Jo
Ontario, Canada

15 February 2025
Unprompted review
Rated 2 out of 5 stars

20 minutes & Done…

I purchased the Xtreme Seam Alligator for my very enthusiastic Lab. It was labeled "extreme durability". I gave the product a 2 star rating because it was cute & he throughly enjoyed playing with it. He had the limbs removed within the first 5 minutes & completely gutted within 20 minutes. It basically equated to roughly one dollar per minute of entertainment. He did enjoy those 20 minutes. Back to the "indestructible" toy search.

24 December 2024
Unprompted review
Rated 1 out of 5 stars

Cheaply made, poor-quality products!

They have been buying beloved independent dog toy and product companies and then cheapening the quality of the products I had come to know and trust. Dog toys and beds went from high-quality to poor quality under outward hound. They also slimmed down the product lines and got rid of my favorite durable toys.

25 April 2024
Unprompted review
Rated 1 out of 5 stars

WASTE OF MONEY

I wish I would have read the reviews first! FIRE BITERZ. This product sucks. If I wanted a toy my dog could rip up, I would go to my local thrift store and by a .25 stuffed animal. WASTE OF MONEY!!!!!

15 April 2024
Unprompted review
Rated 1 out of 5 stars

The squirrel ( 💯 destroyable)

Bought the squirrel from Walmart hoping for a toy that would last for our golden doodle and when we got home. I gave it to her and within 20 minutes both squeakers we destroyed and the toy became useless. 💯 waste of your money. We now gotta return it to store for a reliable toy, most likely from a different company. So sad!!!!!!!! We were hoping for the best. IF YOU WANT PHOTOS OR VIDEO TO PROVE, FEEL FREE TO ASK!

22 March 2024
Unprompted review
Rated 1 out of 5 stars

Very cheap product

Very cheap product, our dog tore a hole in the Orbee Tough Snoop within 2 minutes of us giving it to him. Has no warranty and Homes Alive Pets in Canada will not stand behind the product line either. We will go back to shopping for pet toys at Pet Smart, at least they allow returns within 30 days, no questions asked.

23 August 2023
Unprompted review
Rated 1 out of 5 stars

We have stopped buying this brand as…

We have stopped buying this brand as now that they are not Tough guard...they are very poor quality. The material is now too thin and the reduced amount of stuffing means limbs come off easily and the squeaker can be perced quickly.
Very disappointing.
Linda D

3 July 2023
Unprompted review
Rated 1 out of 5 stars

This brand of dog toy is no good i seen…

This brand of dog toy is no good i seen blue on my floor look everywhere then seen it was from the toys tag the dye that they used came off when my dog had got it wet do not recommend will be contacting someone about this o stars and i can't see the experience date because the dye is all over

21 June 2023
Unprompted review
Rated 1 out of 5 stars

I bought a racoon toy for my dog

I bought a racoon toy for my dog. My dog is a mini Golden doodle. He's chewed a lot of toys. When I saw this was triple stitched covered seams for added durability I thought I would give it a try. This toy didn't even last 1 day. I won't be buying another one. I will tell others not to buy one.

29 April 2023
Unprompted review
Rated 1 out of 5 stars

Paid $41 for Tuff Guard rabbit pull…

Paid $41 for Tuff Guard rabbit pull toy. Following day, less than 24 hours seam is split and stuffing coming out. Absolute rubbish. Stick to KONG they last. Outward Hound only wanted to look at replacement. I got money back after quoting ACCC to Petland owner. Note to pet shops, don't stock this product. It's crap.

29 March 2023
Unprompted review
Rated 1 out of 5 stars

Over priced junk

I purchased one of the Invincibles squeak toy today.  Their claim that the squeakers keeps squeakin if punctured is pure BS.  My dog, a german shepherd like the one whose picture is on your package, played with the toy and in less than half an hour the toy did not squeak anymore. The only claim made on the package that is a fact is that there is no stuffing.  The part about the invincible squeaker is false advertisement.  I also predict that the toy will be in shreds by tomorrow.  8 dollars wasted. I would give it no stars if I could. Like the other similar reviews these products are junk and way over price. The Invincibles name is catching but a lie.

8 January 2023
Unprompted review
Rated 1 out of 5 stars

I purchased a defective dog bed and it…

I purchased a defective dog bed and it was not replaced with the same product. A different bed was provided but my dog does not like or use it. What I purchase is out of stock and will not be carried anymore by Outward Hound so I'm stuck with a defective bed, no refund and no resolution.

22 August 2022
Unprompted review
Rated 1 out of 5 stars

Does not even deserve one star

Does not even deserve one star, 5 minutes and this so called invincibles toy supposed to be built to stand up to fun and games with even the toughest chewer was left in bits. Save your money and don’t bother buying it

23 January 2022
Unprompted review
Rated 1 out of 5 stars

I purchased a toy for my dog that said…

I purchased a toy for my dog that said durable, one bite and it was garbage. I message the company and Charlene R said it was not their problem. They wanted me to go back to the retailer.I will never purchase this brand again. Outward Hound is garbage.

6 January 2022
Unprompted review

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